Hospital Management Solution

Speaker Information

Tamanna Noor LunaSoftware Engineer

2

Module List

Pharmacy

Pathology

IPD

OPD

Emergency

Administration

Front Desk

Accounting

3

Pharmacy

Purchase//Return

Product ManagementEntry/Search

Requisition

Integration with Accounting Invoice

Inventory

IPD/OPD /Sales

Pharmacy is the place where the requested drugs get dispensed. Both outpatients and inpatients are dispensed drugs from the pharmacy.

OTC (over the counter) transaction is also done at the pharmacy.

Invoice

Return

Fig: Pharmacy Process

4

Pharmacy Report

This module deals with all medical items. It helps in maintaining Item Master, Receipt of Drugs/consumables, issue, handling of material return, generating retail bills, stock maintenance. It also helps in fulfilling the requirements of both IPD and OPD Pharmacy. Finally it can generate the report.

Stock Position ReportExpiry Date StockBrand Fast Moving SaleBrand Slow Moving SaleReturn Good AdjustmentTotal Accounts Payable / ReceivableMinimum Stock Order QuantityRequisition Print

5

Pathology

This module enables the maintenance of investigation requests by the patient and generation of test results for the various available services, such as clinical pathology, X-ray and ultrasound tests. Requests can be made from various points, including wards, billing, sample collection and the laboratory receiving point. The laboratory module is integrated with the in-patient/ outpatient registration, wards and billing modules.

6

Pathology Process

Purchase/Sale

Integration with Accounting

Reagent Setup

Investigation Sale

Result

Requisition

Investigation with IPD & OPD

Fig: Pathology Process

Investigation Setup

7

Pathology Report

Date Wise Test ReportMonth Wise Test ReportTest report by doctorTest report by patientReport by departmentStatement of Investigation due BillTotal Test sharing by Doctor

This module generates the following reports which will be done in pathology lab of the Hospital.

8

Inpatient Department

Patient Registration

Patient Medical Record (OPD)

Appointment maintenance

Emergency Room

Filter Clinic

IPD

Nursing

Fig: IPD Entrance

9

Section (Neurology, ICU etc) setupService Catalog (Ward Bed, Treatment, Admission) Setup Service category (Level 1, Level 3 etc.) setupService product (Dressing, Oxygen, OT etc.) setupDoctor EntrySupplier Company EntryAdmitted patient searchPatient Entry and HN creationQuick Patient Entry and HN creation patient Admission Entry Doctor Assignment Section and Bed allocation / Update Treatment(Service) AllocationDoctor Visit add in invoice if include WebPos Sales integration with IPD Discharge Patient.Billing Cash PaymentBilling Due Payment

IPD Sub Module

10

IPD ProcessSection Setup

Accounting Integration

Doctor Assignment

Discharge

Admission

Fig: IPD Process

Section & Bed Allocation

Service Allocation

Service Setup

11

OPD ProcessPatient Enters into the HospitalPatient approaches the OPD registration deskPatients fills the registration formInformation is entered in to the his of the hospitalThen UHID (Unique Hospital Identification) is generatedThen the doctor appointment create with unique appointment idBills are processed and new investigation order or doctor visit are entered into hisThen, Hard copy (Invoice) of the bill taken which is given to the patient for further proceedings delete

12

OPD Process

Medicine Allocation based on physical Condition

Doctor Visit and Vital Condition Entry

Token Print

Doctor Refereed or appoint

Appointment Management

Registration Patient

OPD payment

Investigation Allocation

Print Prescription

Fig : OPD Process

13

Types of Out Patient Service

Types of Out patient Service

Centralized outpatient servicesDecentralized outpatient services

Centralized Outpatient Services: All services are provided in a compact area which includes all diagnostic and therapeutics facilities being provided in the same place.

Decentralized Outpatient Services: Services are provided in the respective departments.

14

Type of Out Patient

Types of Out patient

General out patientEmergency out patientReferred out patient

General Outpatient: All the patients other than emergencies who report directly to the OPD.

Emergency Outpatient: A person given emergency medical care for condition which is real or perceived emergency.

Referred Outpatient: A person referred to an OPD by his attending medical/dental practitioner for specific diagnostic/treatment procedure.

15

Objective of OPD

To provide adequate quality of careAll modern technique for investigation and treatmentCreating facilities for total patient satisfaction Good public relation

16

Importance of OPD

To provide adequate quality of careAll modern technique for investigation and treatmentCreating facilities for total patient satisfaction Good public relation

17

Functions

Early diagnosis,curative,preventive & rehabilitative care on ambulatory basis.Screening for admission to hospital.Follow up care and &care after discharge.Promotion of health by health education program.Provide a major source of specialist medical opinion.Rendering of preventive health care Polio Vaccine.

18

Front DeskThe Front desk module handles various inquiries about the patient's

admission and discharge details, bed census, and the patient's movements within the hospital. The system can also handle fixed-cost package deals for patients as well as Doctor Consultation and Scheduling, Doctor Consultancy Fees and Time Allocation.

And also helps in registering about patient and handling both IPD and OPD patient's query. A unique ID is generated for each patient after registration. This helps in implementing customer relationship management and also maintain medical history of the patient

Sub modules:Doctor visit schedule Doctor Appointment Scheduling Inquiry of PatientFind History of Patient Inquired

19

Front Desk

Patient Appointment & Registration

Appointments - allows you to see the list of all the appointments created with all the information of each oneHospitalization - manage any kind of action related to the patient’s admission / discharge to/from the Hospital. Bed Reservation Nursing Plan Discharge Plan Reporting

20

Front Desk

Admin

Receptionist

Cashier

Inpatient

OutpatientHospital

Management System

Management

Fig: Front Desk

21

Front Desk Process

Patient Status

Doctor Information with visit information

Bed / Cabin status and charge

Admitted patient status

OPD Patient list

Fig: Front Desk Process

Service list with price

Lab test list with price

Item wise Bill(Hospital Bill , Doctor Bill)

22

Front Desk ProcessRequirement

ADMISSIONS: This Module helps in registering information about patients and handles patient’s query.DOCTOR APPOINTMENTS This Module deals with, when the ID is generated the Appointment time & number from the Receptionist and accordingly visit the doctor.TESTS APPOINTMENTS This Module Deals with, when the ID is generated the patient receives the Appointment time & number from the Receptionist and accordingly undergoes the tests.BED ALLOTMENT This Module handles with allotting the Bed to various patients by checking their ID.UNDERGO OPERATION This Module handling with undergoes the various operations by diagnosing the patients. 6.DRAW SALARY This Module checks whether the person is a Doctor/Staff and draws salary based on the information.

23

Front Desk ProcessEDIT DOCTOR/STAFF INFORMATION This Module handles the activities such as editing (Updating) Doctor/Staff information into the database.

ADD DOCTOR/STAFF INFORMATION This Module handles the activities such as adding Doctor/Staff information into the database.

DELETE DOCTOR/STAFF INFORMATION This Module handles the activities such as deleting Doctor/Staff information into the database.

PRESCRIBE TESTS This Module handles various activities such as Doctor Diagnoses the patient, gives treatment & gives suggestions to the patients, & prescribes laboratory tests & medicines.WARDWISE BED STATUS It deals with the maintenance of the wards, inter- and intra- ward transfers. ADMISSION/DISCHARGE REPORTS This Module helps in generating patient’s discharge summary, which includes patient’s health at the time of discharge, medical history, various diagnosis and drug prescriptions, history of present illness and course in hospital. PATIENT INFORMATION This Module helps in generating the patient information Which is provided by doctor.

24

Administration

User Setup

Doctor Setup

Company Setup

Patient Setup

Fig:Administration Process

This module handles all the master entry details for the hospital requirement such as consultation detail, doctor specialization, consultancy fee, and service charges and that are include this sub module.

25

Accounting

This module bills the both inpatient and outpatient who comes to hospital. It also includes Payment details of patients. Depending on the payments bill report is generated

Accounting Reports

Payment

Invoice

Fig: Accounting Process

26

THANKS FOR YOUR ATTENTION!!!