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vContact: | www.gtFace.com | [email protected] | (+353) 851 261 081
BUSINESS INTELLIGENCE (BI)
A few of our clients
Our team
10+ yearsof the market
300+specialist
5+ yearsof experienceIn Business Intelligence (BI)
40+specialists inBusiness Intelligence (BI)
How can we help you?
Business Intelligence
Big data Data integration Data warehouses
Maintaining,administration and system development
Customer Intelligence
Data Quality Management
Master Data Management
Reports Data analysisMobile Business Intelligence
Business case
ProblemKnowledge of the company is usually spread in many IT systems: ERP, CRM, Accounting System, Circulation System documents, Intranet, etc.
Each system has a limited range of reports, which usually can not be extended
Decision makers in the company are not able to obtain a complete picture of the company and its decisions must be based only on intuition
SolutionConstruction of Stage database integrating data from all major IT systems in the enterprise
Preparation of data warehouse grouping data according to their relevance business, not broken down into IT systems from which they come
Implementation of modern reporting tool enabling reports, advanced analysis and presentation of data on mobile devices
EffectEasy access to data from different sources
Providing employees an opportunity to doing reports by themselves
Improving work of managers and other decision makers by providing them reliable and easily accessible information
Building of data warehouse
Lead Management ProblemAn extensive sales network (115 branches) and a large number of retailers (around 2500 )
Complicated sales process
There is no possibility of verifying the effectiveness of sales and finding weaknesses in the sales process
SOLUTIONBusiness requirements analysis
Integration of data from different systems
Preparation Lead Management area in data warehouse
Preparation of custom reports for :
EFFECTAcquisition of control of all 2,500 dealers in 115 branch offices
Finding the weakest points in the process and eliminate them
Weekly verification of sales effectiveness at all levels of the organization
sales managers in branches Call center
employees of company’s central units
Advisersof commercial network
Board of Directors
ProblemKnowledge about customers is spread in many IT systems: CRM, customer base, surveys, orders, complaints, Internet, etc.
Expensive and inefficient advertising is being made to find clients
Lack of a comprehensive view of the customer
SolutionIntegration of data from different systems into a data warehouse
Data analysis to identify the characteristics of customers
Preparation of a plan and specifications for marketing campaigns
EffectThe possibility of comprehensive analysis of customer interaction with the company (customer experience)
Allowing the preparation of dedicated marketing campaigns for small but specified customer groups
Increase of effectiveness of marketing communications in relation to its cost
360 degrees knowledge about the client
Data quality ProblemThe company already has a data warehouse and a reporting system. Unfortunately, the collected data have poor quality: duplicate, incomplete, inconsistent and imprecise
Preparation of reports based on low grade takes long time and generates high costs
Making decisions based on such data is exposed to a high risk of error
SOLUTIONImprovement of data quality through the use of Data Quality Tools
Process of profiling data, which consists of:
EFFECTEnsuring expected by the business level of data quality
Streamlining and reducing the costs of preparing reports
Increasing the effectiveness of systems based on the data, eg. reporting, communication profiled to customers
data standarization data correction data consolidation data enrichment
