7 Must-Have Managed IT Services Offerings for 2015

7 Must-Have Managed IT Services Offerings for 2015

In 10 Minutes or Less!

Looking to stay ahead of the competition in 2015? While there’s no one-size-fits-all formula for MSP success, these are 7 solutions that MSPs should

undoubtedly be offering in 2015.


1. 24x7x365�Remote Monitoring & Management

RMM technology lies at the heart of any managed IT services today - but are you offering 24x7x365 support? •  Protect your corporate data and

instantly access your files even on the weekends (let’s face it, employees have broken the mold of the 9am-5pm shift!)

•  Choose your RMM provider with

integration in mind – it can make your life easier down the road. Michael Mack, president of World Synergy Enterprises, a strategic business services firm in Cleveland, said he likes to use an RMM product that links with other applications, making buying decisions “based on the ability to integrate and how tightly they integrate.”1


2. Mobile Device Management Did You Know? •  67% of small to medium-sized

businesses (SMBs) view mobile solutions as critical to their business

•  Gartner predicts that through 2017, 90% of enterprises will have two or more mobile operating systems to support.2

•  As one of the fastest-growing enterprise devices, tablets are further driving demand for MDM

(…We made an eBook on this, too!)

MDM is Calling: Does Your Business Have an Answer?!


http://it4msp.com/1tA7Nq1

The cloud isn’t a revolution – it’s an evolution.

And it’s here to stay. Taking time to do your research now will have you prepared for when your client inevitably asks about the cloud.

¤ Currently, organizations are using 545 different cloud services ¤  Throughout the next five years, a 44% annual growth in

workloads for the public cloud versus an 8.9% growth for “on-presmise” computing workloads is expected.3

¤  $13 billion was spent on cloud computing and managed IT services at the beginning of this year


3.

4. 24x7x365 Help Desk"Just as 24x7 monitoring is needed today, so too is a 24x7 help desk.� �


•  ROI - A help desk can save you quite a bit of cash when considering overtime, benefits, and all of the other expenses required to maintain an in-house staff

•  Flexible Capacity - Rest easy knowing you can bring on new customers without having to worry about additional help desk technicians

•  Expertise & Continuous Training

•  Freedom to Focus on Strategic Growth

5. Backup & Disaster Recovery

As an MSP, you may want to lead with BDR as your “foot in the door” because it’s entirely self-explanatory. Businesses need to backup and protect data – it’s simply not up for debate, and organizations of all shapes and sizes get it.


Did you know?: •  93% of companies that lost their

data center for 10 days or more due to a disaster filed for bankruptcy within one year of the disaster4

•  Every week 140,000 hard drives

crash in the United States4

6. Security ¤ Cyber-Espionage

¤ DOS attacks

¤ Crimeware

¤ Web App Attacks

¤  Insider Misuse

¤ Miscellaneous errors

¤ Physical Theft and Loss

¤ Payment Card Skimmers

Your clients are seeing security threats everywhere – whether it’s their email provider experiencing a data leak, a financial institution getting hacked, or their favorite department store being compromised. It should absolutely be part of your value stack.

(…You guessed it, we can help you get started with this one too.)

View the CyberSecurity slideshare!


http://it4msp.com/1wYjAke

7. File Sync and Share"Employees want to leverage their personally owned devices to access corporate data and applications – and they need software tools in place to help facilitate that. And with “freemium” and consumer-grade offerings lacking appropriate encryption, security and backup measures, SMBs are becoming increasingly-aware of the need for a fully-managed File Sync & Share (FS&S) solution.


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12 Must-Know Cybersecurity Stats of 2014

Want to learn more about any of these offerings? We’re here to help!

Continuum is a 100% channel-exclusive provider of managed IT services. Our platform is designed specifically for MSPs, and our success is entirely dependent on the success of our partners. Get in touch with us today to discover how our

software and support teams can provide you with the resources you need to successfully scale your business!

Looking for more great content to help your business grow? We’ve got plenty. Visit our MSP Resource Center to see more:

MSP Resource Center !"

Sources for the 7 Must-Have Managed IT Offerings for 2015 : ¤  1.) http://searchitchannel.techtarget.com/feature/RMM-software-selection-process-factors-

Integration-and-beyond, Search IT Channel. ¤  2.) http://www.gartner.com/newsroom/id/2213115, Newsroom ¤  3.) http://siliconangle.com/blog/2014/01/27/20-cloud-computing-statistics-tc0114/, 20 Cloud

Computing Statistics Every CIO Should Know, Silicon Angle ¤  4.) http://www.itispivotal.com/2012/08/05/10-backup-disaster-recovery-statistics-must-know/, #

IT is Pivotal

http://it4msp.com/1Ectf68

Software

7 Must-Have Managed IT Services Offerings for 2015