Glenn Philpott

Director, Cloud Solutions APAC

The evolution of Blackboard’s Hosting Ecosystem

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Disclaimer

Statements regarding our product development initiatives,

including new products and future product upgrades, updates or

enhancements represent our current intentions, but may be

modified, delayed or abandoned without prior notice and there is

no assurance that such offering, upgrades, updates or

functionality will become available unless and until they have

been made generally available to our customers.NOT NEEDED

Everything you have seen at ANZ TLC2016

is here now

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Agenda

1) New Global Partnership

2) New Learning Experience

3) Pathway to SaaS and the Ultra Experience

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New Global Partnership

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What Blackboard customers can expect from the IBM, AWS and Blackboard Partnership

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Recap of Bb AWS IBM partnership

Three partners: BB + IBM + AWS• Leaders in innovation• Global reach• Commitment to privacy and security

Three separate areas of partnership:• Hosting transformation• Adding Bb to IBM’s product portfolio• Innovating together in cognitive technology

We are going to focus today on our hosting partnership and on what our clients can expect to see in the months and years to come

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12 Core Datacenters

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32 datacenters 25,000cores

250 TB of memory

15 PB of storage

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Typical Application StackVersus Cloud Solutions

Application

Data

Runtime

Middleware

Operating Sys.

Virtualisation

Networking

Storage

Servers

Virtualisation

Networking

Storage

Servers

Application

Data

Runtime

Middleware

Operating Sys.Traditional Application Stack

Infrastructure as a Service(IaaS)

Approx 20% of total stack cost

Software as a Service(SaaS)

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We should be focusing on building the things that don’t exist.

- Larry Page

IBM at a glance

430,000IBMers, in 170 countries, speaking 165 languages

1,110software products in

the IBM portfolio3,000active researchers, including 5 Nobel

Laureates140,000Global Business

Partners

6,809U.S. patents in

2013 alone

Made possible by more than 8,000 IBM inventors across 42 countries

9,000business analytics consultants with

industry experience

USD6Binvested in research

and development each year

23 consecutive years of U.S. patent leadership

USD16Bin analytics softwareacquisitions alone

since 2005

Rich enterprise cloudcomputing capabilities

with over

USD7Bin cloud acquisitions

since 2007

87,000Service Delivery

personnel

What IBM is bringing to Blackboard• Advanced analytics and automation infused throughout delivery

• Highly skilled globally sourced teams and management systems

• Robust, globally standardized and continuously improved processes

• Dynamic hybrid sourcing and integrated services delivery

• Largest global network of security operations centers

• Over 30 years of experience delivering managed IT services

Cloud managed services Data center outsourcing Migration services Managed storage Security services

Cloud Brokerage services

People

ProcessesTools

Analytics

AWS Leads in Both Vision and Execution

Gartner Magic Quadrant for Cloud Infrastructure as a Service, Worldwide

Source: Gartner (May 2015)

Gartner “Magic Quadrant for Cloud Infrastructure as a Service, Worldwide,” Lydia Leong, Douglas Toombs, Bob Gill, May 18, 2015. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available at http://aws.amazon.com/resources/analyst-reports/. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Amazon API Gateway

AmazonAppStream

Amazon Elastic Transcoder

Amazon CloudSearch

AmazonSQS

AmazonSNS

AWS IoT Amazon Kinesis

Amazon EMRAmazon Elasticsearch

AWSCloudTrail

AWSCloudFormation

Amazon CloudWatch

AWS IAMAWS Directory Service

AmazonDynamoDB

Amazon ElastiCache

AmazonRDS

Amazon Redshift

AWSLambda

AWS Global Infrastructure

13 Regions

35AvailabilityZones

55EdgeLocations

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AWS in the Public Sector

7,000+educationalinstitutions

2,300+government

agencies

22,000+nonprofit

organizations

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Architected for Highest Security Requirements

3rd party certifications and attestations for workloads that matter

Rich security features; e.g., AWS CloudTrail / Config / Rules – API logging, resource configuration management, & automated responses for security, governance, & compliance

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• Log, review, alarm on all user actions

• Browse-and-query database of current and previous state of cloud resources

• Automate responses and remediations

MTCS

Improving security with the cloud

• For more details, see Re:Invent 2013 presentations by NASA JPL cyber security engineer Matt Derenski (http://awsps.com/videos/SEC205E-640px.mp4)

“Based on our experience, I believe that we can be even more secure in the AWS cloud than in our own datacenters.”

-Tom Soderstrom, CTO, NASA JPL

Rob Alexander / CIO of Capital One Bank

• “And of course, security is critical for us. The financial services industry attracts some of the worst cyber criminals. So we worked closely with the AWS team to develop a security model which, we believe, allows us to operate more securely in the public cloud than we can even in our own datacenters.”

re:Invent Keynote 2015 https://youtu.be/0E90-ExySb8

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Blackboard will continue to manage and support all of our applications, and will remain your point of contact.

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New Learning Experience

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Blackboard Learn

LEARN

1EXPERIENCES

2 ULTRA

ORIGINAL

DEPLOYMENT OPTIONS

3MANAGED HOSTED

SAAS

SELF HOSTED

Journey to the Cloud

Self-HostedOn-Premise

Blackboard CloudManaged HostingSaaS

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Blackboard Learn SaaS Ultra

What we’ve released since Educator Preview

• Group Assignments

• Rich media in Assignments

• Graded Discussions

• Administrator Control for Ultra Enablement

APRIL

• Tests Foundation

• Competency Alignment

• Rich Content Pages

• LTI 1.2

MAY

• Activity Analytics

• Test Accommodations

• Collaborate Integration

JUNE

• Rubrics

• More tests

• Group Conversations

• Group Discussions

JULY

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Blackboard Learn: Ultra ExperienceRoadmap

Assessment

Discipline-specific methods for instructors to provide formative and summative assessment of learning

Analytics & At-Risk

Using the wealth of data collected to provide instructors and students with insight and the ability to take action

Communication

Facilitating the way instructors and students share information and stay up-to-date on course and institutional activities

Course Design

Rich content & media added to courses by instructors and instructional designers to create an engaging experience

Worldwide Use

Supporting Blackboard Learn in different countries and regions to ensure a localized experience

Integration

Helping administrators and 3rd-parties create extensions to Learn to support instructors and students

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Blackboard Learn: Ultra Experience Roadmap Summary

Available nowCommunication• Messages• Calendar• Activity stream• User profile• Course description• Roster• Discussions (w/groups)• Targeted User Notification• AnnouncementsCourse Design• Content (links, files)• Rich pages• Content availability (simple)Assessment• Gradebook• Assignments (w/groups &

conversations)• Tests

In developmentAssessment• Multiple Select• True/False• Fill in the blank• More Goal Alignment

Integration• More REST APIs

(ongoing)• LTI 2.0

In design & researchAssessment• Timed tests• SafeAssignCourse Design• Granular Content Copy• Content availability (advanced)• SCORMCommunication• Institution Pages• Audio/VideoAnalytics & At-Risk• Attendance trackingWorldwide use• Locale & language

selection)

• Graded Discussions• Goal alignment• RubricsIntegration• LTI 1.2• Publisher Integrations• REST APIs• Building BlocksAnalytics• At-risk detection & actions• Student Activity Analytics

(Tests)

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Pathway to SaaS and the Ultra Experience

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Two Milestones & Phases to Get There

1st milestone

Play

Prepare

Pilot

Production

Prepare

Production

2nd milestone (optional)

Transition toUltra experience

Transition to SaaS Original experience

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Two Milestones

1st milestone 2nd milestone (optional)

Transition toUltra experience

Transition to SaaS Original experience

No change to the user interface

OptionalNew navigation, new look & feel for the Original Course View, and

optional Ultra Course View

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Pathway to SaaS

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Path-to-SaaS Deployment

Prepare

Production

Plan for Transition

1. Review Learning Solution Bundle and SaaS Hosting Tier

2. Consider available migration support and services options

3. Identify best migration window

4. Identify data migration approach

5. Define migration plan

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LearningCore

Learning Essentials Learning Insight

Course Creation, Delivery, & Management X X X

Course Assessments, Grading, & Plagiarism Prevention (SafeAssign) X X X

Course-Based Analytics X X X

Enterprise Surveys X X X

Asynchronous Communication & Collaboration (for Courses & Extracurriculars) X X X

Social Learning & Bb’s Global Learning Network X X X

Academic Portal X X X

File Management System X X X

Global Learning Object Repository X X X

Portfolios X X X

Mobile apps X X X

Services to Drive Capability Adoption X X

Web Conferencing X X

LMS/SIS Reporting & Dashboards X

Institutional Assessment & Accreditation Support X

Prepare: 1) Review Learning Solution Bundle and SaaS Hosting Tier

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Prepare: 2) Review Learning Solution Bundle and SaaS Hosting Tier

• Both the Original & Ultra experiences• Continuous delivery of features and functionality• Full LTI, web services, and new REST API• Test and Staging instances included• Full B2 support • Flexible Deployment Option• Supports all Learning Solutions• Service Delivery Mngmt• Direct Data Access (OpenDB / ASR)

SaaS Plus SaaS Advantage• Both the Original & Ultra experiences• Continuous delivery of features and functionality• Full LTI, web services, and new REST API• Test instance included• Full B2 support• Flexible Deployment Option• Supports all Learning Solutions

Migration Support:

• Workshop and overview of building blocks

• Support with technical migration tasks

• For Advantage tier – Dedicated contact to support technical migration tasks

Additional Services available:

• Full custom project plan to support change management

• Recommendations for integrations

• Detailed Building Block review.

Prepare: Available migration support options

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Prepare: Consulting and Training Services for moving to SaaS

Academic Technology PlanningAlign your migration plans with your overall institutional strategy. We work with you to uncover LMS usage and develop an effective plan for ongoing adoption. Included in Learning Essentials and Learning Insight. Also available as a data-based and recurring service.

Building Block EvaluationWe can assist with evaluating your custom building blocks and provide in-depth guidance on how to refactor them or achieve your objectives through new architectures. This evaluation is offered at no additional charge for ICM covered building blocks.

Training Program DevelopmentEnsure your faculty are up to speed on new features and are making the most of LMS functionality. We offer continually updated materials as a subscription service, and provide access to a community of peers who can share best practices. Included in Learning Essentials/Insight.

SIS Framework Mentoring and related servicesWe provide 1:1 guidance on setting up SIS integrations, assisting you with configuration as well as best practices considerations.

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Pathway to Ultra

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Path to the Ultra experience: Overview of Phases

Play

Prepare

Pilot

Production

Understand the Ultra experience

Determine transition strategy

Pilot as needed & finalize plans

Enable Ultra experience in production

Path to the Ultra experience

Learn instance to use in the Play phase: Educator Preview and/or your SaaS test instance

Play

Prepare

Pilot

Production

Understand the Ultra experience• Participate in the Educator Preview – available now – to see new features and workflows as

they evolve• Review Ultra experience documentation on help.blackboard.com• View Ultra demonstrations and roadmap presentations from Blackboard• Take advantage of the Ultra experience currently available with Bb Student and the new

Collaborate• Analyze existing Learn usage across departments / programs / trainers• Understand Design Thinking, the research and thought that led to the Ultra design

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Path to the Ultra experience

Experience Blackboard Learn through: Educator Preview or your SaaS test instance

Play

Prepare

Pilot

Production

Determine Transition Strategy• Participate in a Cohort program to fully understand the Ultra experience and transition

strategy options• Determine how Blackboard Services can assist in transition planning and execution • Determine transition strategy: when to roll out the Ultra Course View to specific trainers,

departments, or programs• Plan change management activities

(e.g., training, communications, etc.) • Roll out the Bb Student app to begin to introduce the Ultra experience• Evaluate your Learn integrations and update as needed

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Path to the Ultra experience

Learn instance to use in the Pilot phase: Your SaaS test instance (or a Bb pilot instance if needed)

Play

Prepare

Pilot

Production

Pilot as needed & finalize plans• A pilot is recommended, but not required• Run live courses with trainers and learners (separate from your production instance)

– Define pilot scope and goals – Execute pilot and evaluate regularly, capturing learnings & challenges– Evaluate pilot success and make final plans for enabling the Ultra experience in production

• Prepare transition materials– End user communications– Instructional design strategies– Training content

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Path to the Ultra experience: Production Phase

Play

Prepare

Pilot

Production

Enable the Ultra experience in production• Execute change management activities: training, end user

communications, etc. to drive awareness among trainers and learners

• Execute on transition strategy and plans – for example, roll out the Ultra Course View to specific programs, departments or trainers before others

• Provide end-user support

Determine target for when SaaS will go live.

• This will typically be at the start of a mid year or new year

Prepare: Identify the best data migration window

Oct Dec March June Sept Dec March

Q42016

Q12017

Q2 2017

Q3 2017

Q4 2017

Q1 2018

Prepare

Play &Prepare

Pilot Ultra Navigation

Pilot and Roll Out Ultra Course View to Instructors / Departments / Programs of Your

Choosing

Ultra experience in Production for beginning 2018

Exa

mpl

e Ti

mel

ine SaaS in Production for beginning

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Recap: Two Milestones & Phases to Get There

1st milestone

Play

Prepare

Pilot

Production

Prepare

Production

2nd milestone (optional)

Transition toUltra experience

Transition to SaaS Original experience