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2 Years of Lessons Josh Kermond, Executive Producer @ BHG July 31, 2017

2 Years of Lessons Learned Running Live Events in DomiNations | Josh Kermond

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Page 1: 2 Years of Lessons Learned Running Live Events in DomiNations | Josh Kermond

2 Years of LessonsJosh Kermond, Executive Producer @ BHG

July 31, 2017

Page 2: 2 Years of Lessons Learned Running Live Events in DomiNations | Josh Kermond

Overview1. History of BHG & DomiNations2. 3 Phases of Events3. Event Advice

Page 3: 2 Years of Lessons Learned Running Live Events in DomiNations | Josh Kermond

History of Big Huge Games 2.0● Team background: Civ, Rise of Nations, FrontierVille● 2013: Baltimore Studio Apocalypse and new studio● “Big bets on innovative mechanics in proven genres”● Biggest successes have been set in human history● Clear vision for a F2P mobile strategy game about

World History

Page 4: 2 Years of Lessons Learned Running Live Events in DomiNations | Josh Kermond

History of DomiNations● Began in April 2013 with 10 people● 1 solid year of prototyping + 8 months of development● 6 months of Soft Launch (October – March)● Worldwide launch: April, 2015● Asia launch: August, 2015● China Launch: Next Month, 2017 (fingers-crossed!)

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Event Phases of DomiNationsPhase 1 - Development to Soft Launch to Asia Launch

Phase 2 - Building Events and Tools

Phase 3 - Running repeatable, revenue generating Events!

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Phase 12013 - 2015

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“Automatic” Events● Timed Goals● Leagues

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“Events” 1.0

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“Automatic” Events1. Pointless timers2. Meaningless or non-existent rewards3. Drive little to no engagement

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Server issues

Server issues

Server issues

Server issues

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“Events” 1.0● Wildlife Wednesday● Stags Unleashed

“We ran Stag Unleashed event injecting an additional 120M crowns into the economy.”

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~120,000,000 crowns were given from stags compared to ~10,000,000 the weekend prior.

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Stability is Key● Don’t run events if your players can’t participate or

won’t “feel” the benefits.

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Server Outage

Server Outage

Oil Boom!

Revenue Decline

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“Events” 1.0

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Crown “Sales”● Not a discounted price● 5-30% bonus crowns

included with each purchase

● Higher the price point, the bigger the bonus

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Phase 22016 - Stability & Events

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Live Events in DomiNations● Client Updates● Config Events● Crown Sales● Event System Events

Page 24: 2 Years of Lessons Learned Running Live Events in DomiNations | Josh Kermond

Config Event Setup1. Design/Product comes up with an idea2. Game data changes pushed to version control3. Game config files built and QA’d4. Updated on cloud -> clients5. In-game & social messaging6. Review performance and repeat

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General Blitz Details1. Castle upgrades discounted 50%2. General upgrades to level 20 discounted 25%

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General Blitz Results

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General Blitz Results

Page 30: 2 Years of Lessons Learned Running Live Events in DomiNations | Josh Kermond

General Blitz Results

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Town Defense Details

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Town Defense Results

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TD1 TD2

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Event System● Rewards for specific behaviors

○ Destroy Towers○ Kill Defenders○ Win Stars

● Rewards and Difficulty Scales● Unique Top tier Rewards ● Server driven, admin tool

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Event System Phases1. Preview

a. 2 Days2. Event

a. 7 Days3. Claim Period

a. 2 Days

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Preview Period

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Preview Period

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Preview Period

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Page 43: 2 Years of Lessons Learned Running Live Events in DomiNations | Josh Kermond

Preview Period is Important

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Events are “Sales”

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Mark of the Assassin Performance

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Mark of the Assassin Performance

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Generic Event System Results1. Engages players2. Controlled way to introduce overpowered

units/buildings 3. Error prone! Plenty of mistakes with tools 4. Hard to balance, even with game data

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Phase 32017 - Refine, Expand, Automate

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Surfacing Improvements

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Surfacing Improvements

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Surfacing Improvements

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Items SalesTroops & Building Sales

Event System troops that Are purchasable for USD

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C.E.S.P.E.R. & SA.L.P.E.R.● Config Event System Processor and Error Reporter● SAles Processor and Error Reporter

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C.E.S.P.E.R.

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C.E.S.P.E.R.

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Summer for the Ages● Everything On!● Announced and runs all at once

○ Goes from last week through September

● Push players through the ages, ahead of the next Age update!

Page 61: 2 Years of Lessons Learned Running Live Events in DomiNations | Josh Kermond

Event Advice

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Event Advice*1. Build to your team’s and game’s strengths2. Identify pain points, build tools and automation to fix3. Consider the long term, but keep iterating forward4. 6 months of content at launch!5. Look at market leaders, when you launch in 6 months

that will be the new standard

*Once you’ve got a stable game.

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Thanks!

Questions?