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Informed Leadership M-Brain Overview
Scott Hall
Senior Manager, MI Solutions
773-867-8352 o
630-917-8265 c
M-Brain ©2015. All rights reserved.
6/18/2015 Copyright © M-Brain 2015 1
Our Mission
6/18/2015 Copyright © M-Brain 2015 2
M-Brain is a global information, technology and consulting
services company with offices in twelve countries. Our
services are based on a unique combination of our own
proprietary big data technology and human intelligence
We help our clients navigate the turbulent and ever
expanding business environment. We offer them crucial
external business information and advise in its efficient
management and utilization.
We turn information into actionable insights
for daily decision making and strategic planning.
We call it #InformedLeadership.
6/18/2015 Copyright © M-Brain 2015 3
Managing with information has become critical in strategic planning
and creating value for a company. At M-Brain we provide a full suite
of intelligence services:
Our Solutions
1. M-Monitoring - Services that help international companies
stay aware of developments in their competitive and media
environment
2. M-Intelligence - CI Software and continuous awareness
that help companies understand what market developments
mean for them
3. M-Advisory - Strategic Research & Analysis to help
companies decide on their optimal business and intelligence
strategies for success
M-Brain is also the leading advisor for companies setting up and
developing World-Class Market Intelligence programs
M-Brain is a leading global provider of
world-class external business and market
intelligence
6/18/2015 Copyright © M-Brain 2015 4
About M-Brain • Founded 1998
• 450 professionals
• Headquarters in
Finland
• Global Offices in
Brazil, Canada,
China, France,
Germany, Malaysia,
Russia, Singapore,
Sweden, UK and
USA
• Local knowledge in over 100
markets through local experts
• Over 1,500+ customers worldwide
Five Main Challenges that Organizations
face in today’s business environment
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1. Data overload
2. Closed-loop
3. Stuck-in-the-past
4. Data-in-silos
5. Too much information, not enough knowledge
6/18/2015 7
We offer relevant, timely external intelligence that helps make the right
decisions, efficiently. We call it Informed Leadership.
We help you to…
…stay aware of all
developments in your
business environment
…understand what
these developments
mean for you
…decide on your
optimal strategy for
success
Copyright © M-Brain 2015
6/18/2015 Copyright © M-Brain 2015 9
• 100,000 news outlets in 71 languages in 236
regions plus 3 million social media platforms
• We are adding close to ~5,000 sources a month
• Our people convert this data into relevant news
reports based on the need of our customer
Our clients mainly use this service for monitoring:
• Competitors
• Customers
• Market developments/disruptions
• Legal & regulatory issues
• Trends
As a service
Various options to deliver the results:
• E-mails and newsletters
• Web service
• RSS feed
6/18/2015 Copyright © M-Brain 2015 10
• If you need access to social media information and want to do the work yourself, use our online monitoring & audience engagement tool.
Module-based solution:
1. Basic monitoring and alerts of your
topics
2. Analysis by various graphical
presentation such as influence charts,
sentiment comparisons, etc.
3. Event recognition and dissecting
information
4. Engaging with your audience
As a total digital media solution
• Our sources cover 3 million social
media platforms, 100,000 news
outlets in 71 languages in 236
regions
Intelligence Plaza® - the world leading Market
Intelligence enterprise software When you have internal capability to build understanding and awareness, but lack tools
to make this accessible and deliver it to the relevant decision makers and your whole
organization, M-Brain’s stand alone intelligence software: the Intelligence Plaza is the
right solution for you.
6/18/2015 Copyright © M-Brain 2015 12
M-Brain’s Intelligence Desk brings a full set of
Intelligence capabilities
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Hand-picked
sources
Dedicated
analyst team Platform
Alerts and
mobile access
• No noise. The M-Brain analyst team ensures that only relevant information is pushed out to end users
• Users will not have to manually search the web for data – time savings
• Users around the globe can add internal insights and engage in valuable discussion
• Sharing the insight within their organization with the Intelligence Plaza tool
• Daily news summary email, newsletters, Analytical executive reports , On-demand briefings and Regular market data & report updates
• Dashboards
When you lack internal capability and lack the tools to build understanding and
awareness, but need to deliver it to the relevant decision makers and your whole
organization, M-Brain’s Intelligence Desk with analyst team is the right solution for you.
6/18/2015 Copyright © M-Brain 2015 15
When you want to compete more effectively and identify and grow into new
opportunities, our services provide clear market insights and strategy recommendations.
Strategic Analysis & Advisory
• Gain clarity on your competitive position, strategic initiatives and new markets.
• Receive clear strategic advice based on well-defined and validated intelligence.
• Extend your resources and challenge preconceived ideas.
Our typical ad-hoc projects range from creating market understanding to identifying
new opportunities.
6/18/2015 Copyright © M-Brain 2015 16
Strategic Analysis & Advisory
• Competitive landscape
analysis
• Customer intelligence
• Market attractiveness
analysis
• Competitor deep dive
• Market sizing &
forecasting
• Scenario analysis
• M&A screening &
evaluation
• New market entry
strategy
• Strategic partner
identification
UNDERSTAND YOUR
MARKETS
COMPETE MORE
EFFECTIVELY
GROW INTO NEW
OPPORTUNITIES
When you want to enhance your social media and market intelligence activities
to World-Class standards, M-Brain’s suite of Best Practices help you move forward.
Proven methodologies, Conferences, unique benchmarking databases, and
internationally recognized Development Frameworks.
Benchmarking Assessment
Training
Consulting
Conferences
Open Courses
Intelligence Best
Practices Online
Set Up Workshop
Planning Project
Set up support
Benchmarking Circle
Intelligence Best Practices
6/18/2015 Copyright © M-Brain 2015 17
INTELLIGENCE SET UP CONSULTING
INTELLIGENCE DEVELOPMENT
EXCHANGE OF INTELLIGENCE
BEST PRACTICES
M-Brain’s World-Class MI Development Framework helps organizations to plan and track MI development efforts
– page 18 Copyright © M-Brain 2015
6/18/2015 19
Description Novice
“Firefighter” Basic
“Monitor” Intermediate “Analyze”
Advanced “React”
World Class “Engage”
Understanding The SM Landscape And General
Trends
No clear understanding what social media is
Limited knowledge Is aware of the social media landscape at large
Understands the Social Media world very well
Broad, deep and future oriented scope with more tailor-made needs
Social Media Activity & Deliverables: Active
Participation
Does not have any activities in place
Ad hoc activities mostly Regular activities and own channels
Advanced activities and many channels in use
Engaging activities and strategy in place
Social Media Listening & Monitoring: Passive
Participation
Occasional searches Free Social Media tool in place to research
Proper professional tool in place
Systematic approach to Social Media listening
Pro user of different social media listening tools for different channels
Social Media Strategy No strategy or white paper in place
Some thoughts about the need for a Social Media strategy
Dedicated resources for Social Media activities
Social Media strategy in place
Iterative Social Media strategy
Social Media Culture & Organization
No objective, resources or budget
Ad hoc resources and budget
Resources and Budgets in place, missing a solid social media guideline
Culture well defined and budget and resources in place
The right resources and budgets for different social media channels defined and solid social media guidelines. Needs benchmarking in industry use and trends in different channels and in what channels to focus?
Social Media Analysis No clear goal in mind Some understanding of what to analyze and ad hoc analysis reports
Regular analysis reports Utilization of KPI is at a more advanced level
Knowledge of how the findings relate to business objectives
Copyright © M-Brain 2015
M-Brain’s Social Media Development Framework helps organizations to plan and track social media development efforts