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Brandi Jo Reilly SOCIAL MEDIA MARKETING Landscape, Benefits & Challenges

CAFS 2014 Social media Marketing

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An overview of the top social media site to use for your event along with the best apps to help you manage them!

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Page 1: CAFS 2014 Social media Marketing

Brandi Jo Reilly

SOCIAL MEDIA

MARKETINGLandscape, Benefits

& Challenges

Page 2: CAFS 2014 Social media Marketing

It’s going to be a wild ride!

GET READY!

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Share your business card at the end;I’ll send you the

slides.

NO NEED FOR NOTES

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SOMETHINGBUT

WAS MISSING

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HELP MORE PEOPLE!

We wanted to

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Over 120 Events, Venues & Destinations trust Saffire!

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WE’RE GOING TO FOCUS MOST ON

FACEBOOK TODAY!

With insight into a few other social media avenues and applications.

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How many of you use

social media in your free time?

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How many of you manage your

fair’s social media?

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HOW DO YOU SPEND

MARKETING RESOURCES?

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HOW DO PEOPLE HEAR

ABOUT YOUR EVENTS?

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IF YOU MAPPED THEM,

WOULD THEY MATCH?

OnlineNewspaper

RadioTelevision

Outdoor

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

5

SPENT

RESULTS

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INTERNET WINS POPULARITY CONTEST

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MOBILE FOLLOWS SUIT

Source: Morgan Stanley Research

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ACCORDING TO FORBES87% of connected device

sales by 2017 will be

tablets & smart phones!

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ARE YOU FOLLOWING

THESE TRENDS?ARE YOUR CUSTOMERS?

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WEBSITE INTEGRATION

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How do you integrate social media into your website?

Is it like this?

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MAKE EVENT PAGES

INTERACTIVE

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MAKE EVENT PAGES

INTERACTIVE

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MAKE EVENT PAGES

INTERACTIVE

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HIGHLIGHT EVENT COMPONENTS

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MAXIMIZE VIRAL SHARING1. Event sharing. 2. Component sharing.

3. PHOTO SHARING.

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FACEBOOK

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KINGis

of social media.

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YOU KNOW THE STATS• Over 1 BILLION monthly

active users• One in every seven

humans on earth is active on Facebook

• 461 Million users are on Facebook mobile

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$174You make

an estimated

per Facebook like.

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Facebook is dwindling.

You may have heard

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ADVICE FOR “NEW” WORLDA year ago, Facebook made a change to its algorithm, drastically reducing the reach of business posts.

Now an estimated 3% of your followers will see your posts if you don’t advertise.

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WHY?USER

EXPERIENCE

& CA$H

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NEW FACEBOOK STRATEGIES1. Re-evaluate your Facebook

investment.2. Optimize posts for sharing.3. Engage your fans

elsewhere.4. Pay up. (cheap… for now)

Post and advertise, or don’t post.

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ADVANTAGES OF

ADVERTISING• Greater reach• Greater targeting• Protection against wasting

money• It won’t run if people don’t

click

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THE WHO OF AD TARGETING• Your Facebook followers• Their friends

• Your email list (or even your phone list!)• People who are “look-alikes” to

your list

• People who went to your website• Even specific pages

• People who are interested in related organizations

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EXAMPLE AD TYPES• PAGE POST ENGAGEMENT –

Image, video or text• PAGE LIKES – Get more

Likes on your Facebook page

• CLICKS TO WEBSITE – Drive traffic to your website

• OFFER CLAIMS – Like a coupon, with “Get Offer” button

• EVENT RESPONSES – Includes event details and RSVP link

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Page Post Engagem

ent

TOP OPTIONS

Page Likes

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PAGE POST ENGAGEMENT

AD• Promoting your POST will

get more INTERACTION. • Why you should use it:• To get more video plays and

engagement on photos • To let your customers know of

sales and specials

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Ask questions in your posts that get people to talk about themselves in relation to your

event.

DEEP THOUGHT

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EXAMPLES

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PAGE LIKES AD• Promoting your PAGE will

get more LIKES. • Why you should use it:• Important to have a

consistent presence.• Now it is good so you can

advertise to friends of your fans.

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EXAMPLE

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BOOSTING TIPS1.Ride out the unpaid

interaction• Let the post’s natural appeal

work for you

2.Once the interaction slows, boost it!• You can spend as little as $5

and get engagement

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POST SOMETHING ENGAGING

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…THEN BOOST IT

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AUDIENCE TARGETING

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BETTER

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ADS MANAGER

www.facebook.com/advertising

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STEP 1: SET OBJECTIVEThink about your goal and the type of

post you’re advertising.

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OBJECTIVE

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STEP 2: SELECT AD PLACEMENTWhere do you want your ad to show up?

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STEP 3: DEFINE YOUR

AUDIENCE

A more targeted audience means more engagement.

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STEP 4: SET YOUR BUDGETThis can be done by day or overall.

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WHAT DO I NEED TO SPEND?

You can spend as little as $1.00/day for approximately 4000 impressions versus:

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STEP 5: WATCH FOR RESULTS

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FACEBOOK ADSIt has never been cheaper or easier

to see what gets results.

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Past successes

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GRANDPARENTS DAY

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TEXT“Happy

Grandparents Day! If you have a special memory with your grandparent or grandkid at the fair, please share!

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EXAMPLE COMMENT“Playing washer pull

or draw a number. It was something my family could afford & it benefited a great group. We'd win a small plant or something & just could not walk away. We would just keep playing.”

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FUN POSTS

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IMAGESare so

important.

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EVER TAKEN

10% of photos

Were taken in the last 12 months.

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POSTS WITH

PHOTOS

The engagement rate of Facebook

is so much greater than

without.

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What other Social Media should I use

besides Facebook?

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NEWS?

Do you

share

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BIT.LY

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MOMS?

Do you

market to

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PINTEREST

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PINTEREST

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Luckily, both are easy!

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YOUNG?

Is your audience

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Instagram

Incorporate

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Mainly

MOBILE

Known for imageDOCTORINGTrends

YOUNGER

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INSTAGRAM IDEAS• Choose photos that bring out

the “lifestyle” of your brand• Launch a contest for people to

share brand-related photos; curate on your website or Facebook

• Choose a unique hashtag• Add humor and context with

captions

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INSTAGRAM

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We’ll give you Xwhen we have XInstagram followers. Take a picture and win!

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SNAPCHATGreat for 13-25year olds

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IDEAS FOR SNAPCHAT• Have people send you a

snapchat with themselves at your event• Snapchat them back with a coupon

• Send coupon codes• Send out behind-the-scenes

photos and videos• Direct to YouTube or website

• Show people new event features

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BROAD?

Is your audience

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YOUTUBECustomers exposed to

videos are 437% more likely to engage

in your brand.Engagement =

Purchases

SAFFIRE RECOMMENDATIONMake your videos raw and not too produced to help customers identify with your brand.

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HOW DO WE ENGAGE?

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WHEN TO POST?

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You have news.Do not post

when

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EXPERIMENTINGto see what works

best for you.

Do some

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SCHEDULING POSTS

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www.bufferapp.com

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TWITONOMY

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EDITORIAL CALENDAR

www.saffireevents.com/calendar

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Don’t forget to drop off

your business cards.

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FREE ONLINE MARKETING TIPSWebsite

www.saffireevents.com

Facebook Saffire Events

Twitter @SaffireEvents

Questions?

Instagram

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