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Brandi Jo Reilly SOCIAL MEDIA MARKETING Landscape, Benefits & Challenges

CAFS 2014 Social Media Marketing

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An overview of social media for events to increase their reach and find efficient way to market online.

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Page 1: CAFS 2014 Social Media Marketing

Brandi Jo Reilly

SOCIAL MEDIA MARKETINGLandscape, Benefits & Challenges

Page 2: CAFS 2014 Social Media Marketing

It’s going to be a wild ride!

GET READY!

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Share your business card at the end;

I’ll send you the slides.

NO NEED FOR NOTES

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SOMETHINGBUT

WAS MISSING

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HELP MORE PEOPLE!We wanted to

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Over 120 Events, Venues & Destinations trust Saffire!

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WE’RE GOING TO FOCUS MOST ON

FACEBOOK TODAY! With insight into a few other social media avenues and applications.

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How many of you use

social media in your free time?

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How many of you manage your

fair’s social media?

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HOW DO YOU SPEND

MARKETING RESOURCES?

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HOW DO PEOPLE HEAR

ABOUT YOUR EVENTS?

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IF YOU MAPPED THEM,

WOULD THEY MATCH?

SPENT

RESULTS0

1

2

3

4

5

OnlineNewspaper

RadioTelevision

Outdoor

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INTERNET WINS POPULARITY CONTEST

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MOBILE FOLLOWS SUIT

Source: Morgan Stanley Research

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ACCORDING TO FORBES

87% of connected device

sales by 2017 will be

tablets & smart phones!

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ARE YOU FOLLOWING

THESE TRENDS?

ARE YOUR CUSTOMERS?

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WEBSITE INTEGRATION

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How do you integrate social media into your

website?

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MAKE EVENT PAGES INTERACTIVE

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MAKE EVENT PAGES INTERACTIVE

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MAKE EVENT PAGES INTERACTIVE

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HIGHLIGHT EVENT COMPONENTS

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MAXIMIZE VIRAL SHARING1. Event sharing. 2. Component sharing.

3. PHOTO SHARING.

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FACEBOOK

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KINGis

of social media.

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YOU KNOW THE STATS• Over 1 BILLION monthly active users

• One in every seven humans on earth is active on Facebook

• 461 Million users are on Facebook mobile

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$174

You make

an estimated

per Facebook like.

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Facebook is dwindling.You may have heard

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ADVICE FOR “NEW” WORLDA year ago, Facebook made a change to its algorithm, drastically reducing

the reach of business posts.

Now an estimated 3% of your followers will see your posts if you don’t

advertise.

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WHY?USER EXPERIENCE

& CA$H

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NEW FACEBOOK STRATEGIES

1. Re-evaluate your Facebook investment.

2. Optimize posts for sharing.

3. Engage your fans elsewhere.

4. Pay up. (cheap… for now)

Post and advertise, or don’t post.

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ADVANTAGES OF ADVERTISING• Greater reach

• Greater targeting

• Protection against wasting money

• It won’t run if people don’t click

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THE WHO OF AD TARGETING• Your Facebook followers

• Their friends

• Your email list (or even your phone list!)• People who are “look-alikes” to your list

• People who went to your website

• Even specific pages

• People who are interested in related organizations

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EXAMPLE AD TYPES• PAGE POST ENGAGEMENT – Image, video or text

• PAGE LIKES – Get more Likes on your Facebook page

• CLICKS TO WEBSITE – Drive traffic to your website

• OFFER CLAIMS – Like a coupon, with “Get Offer” button

• EVENT RESPONSES – Includes event details and RSVP link

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Page Post Engagement

TOP OPTIONS

Page Likes

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PAGE POST ENGAGEMENT AD• Promoting your POST will get more INTERACTION.

• Why you should use it:

• To get more video plays and engagement on photos

• To let your customers know of sales and specials

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Ask questions in your posts

that get people to talk about themselves in relation to

your event.

DEEP THOUGHT

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EXAMPLES

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PAGE LIKES AD• Promoting your PAGE will get more LIKES.

• Why you should use it:

• Important to have a consistent presence.

• Now it is good so you can advertise to friends of your fans.

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EXAMPLE

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BOOSTING TIPS1. Ride out the unpaid interaction

• Let the post’s natural appeal work for you

2. Once the interaction slows, boost it!

• You can spend as little as $5 and get engagement

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POST SOMETHING ENGAGING

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…THEN BOOST IT

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AUDIENCE TARGETING

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BETTER

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ADS MANAGER

www.facebook.com/advertising

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STEP 1: SET OBJECTIVEThink about your goal and the type of post you’re advertising.

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OBJECTIVE

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STEP 2: SELECT AD PLACEMENTWhere do you want your ad to show up?

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STEP 3: DEFINE YOUR AUDIENCEA more targeted audience means more engagement.

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STEP 4: SET YOUR BUDGETThis can be done by day or overall.

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WHAT DO I NEED TO SPEND?You can spend as little as $1.00/day for approximately 4000 impressions versus:

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STEP 5: WATCH FOR RESULTS

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FACEBOOK ADSIt has never been cheaper or easier to see what gets results.

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Past successes

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GRANDPARENTS DAY

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TEXT

“Happy Grandparents Day! If you

have a special memory with your

grandparent or grandkid at the fair, please

share!

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EXAMPLE COMMENT“Playing washer pull or draw a number. It was

something my family could afford & it benefited a

great group. We'd win a small plant or something &

just could not walk away. We would just keep

playing.”

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FUN POSTS

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IMAGESare so important.

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EVER TAKEN10% of photos

Were taken in the last 12 months.

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POSTS WITH PHOTOSThe engagement rate of Facebook

is so much greater than without.

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What other Social Media

should I use besides Facebook?

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NEWS?

Do you

share

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BIT.LY

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MOMS?

Do you

market to

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PINTEREST

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PINTEREST

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Luckily, both are easy!

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YOUNG?

Is your

audience

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InstagramIncorporate

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Mainly

MOBILE

Known for image

DOCTORINGTrends

YOUNGER

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INSTAGRAM IDEAS• Choose photos that bring out the “lifestyle” of your brand

• Launch a contest for people to share brand-related photos; curate on

your website or Facebook

• Choose a unique hashtag

• Add humor and context with captions

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INSTAGRAM

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We’ll give you X

when we have X

Instagram followers.

Take a picture and win!

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SNAPCHATGreat for 13-25

year olds

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IDEAS FOR SNAPCHAT• Have people send you a snapchat with themselves at your event

• Snapchat them back with a coupon

• Send coupon codes

• Send out behind-the-scenes photos and videos

• Direct to YouTube or website

• Show people new event features

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BROAD?

Is your

audience

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YOUTUBE

Customers exposed to videos are 437%

more likely to engage in your brand.

Engagement = Purchases

SAFFIRE RECOMMENDATIONMake your videos raw and not too produced to help customers identify with your brand.

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HOW DO WE ENGAGE?

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WHEN TO POST?

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You have news.Do not post when

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EXPERIMENTINGto see what works best for you.

Do some

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SCHEDULING POSTS

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www.bufferapp.com

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TWITONOMY

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EDITORIAL CALENDAR

www.saffireevents.com/calendar

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Don’t forget to drop off your

business cards.

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FREE ONLINE MARKETING TIPSWebsite www.saffireevents.com

Facebook Saffire Events

Twitter @SaffireEvents

Questions?

Instagram saffireevents

Pinterest saffireevents

YouTube saffirestudio

Event Marketing Podcast

The Amplifier