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Executive SummaryMovby is an online collaborative consumption platform that connects local owners ofbikes, boats, motorbikes, caravans, cars and other means of transport with locals andtourists around the world, in order to offer a friendly community where shareexperiences. Movby is a more convenient and cheaper service than traditional rentingorganizations.
The organization will set up an online platform and a mobile app. These tools willenable local owners to post their goods in the platform and make a profit out of sharingit amongst other neighbours and tourists.
We are starting in Amsterdam, focusing our efforts in the two main transports in thiscity, bikes and boats.Tourists and other locals walking the city of Amsterdam will have the possibility ofexperiencing the city from a 360° local experience. The platform will give local usersand tourists the opportunity of renting bicycles and recreational boats for a cheaper andmore convenient option than traditional services. The platform will enhance these twomeans of transport due to customer preferences and as an ecofriendly solution toAmsterdam’s crowded streets.
Movby seeks to fulfill the global market as the next mobility solution, the organizationwants to enhance cheap and ecofriendly means of conveyance while enjoying thecity and empowering local communities as well as the tourism experience.
Connecting owners and users while sharing and giving second chances to un-usedgoods Movby will therefore become a social and environmentally friendly experience aswell as a business proposition for those who seek one. In order to offer a reliableproduct, Movby did deep research to understand what is the global and contextualbackground of the collaborative economy within a global market research (PWC).
Secondly in order to focalize and localize the research, a local approach was taken bystudying a thesis focused on collaborat ive consumption in the city of Amsterdam doneby a questionnaire to 1,330 persons from all age ranges and societal backgrounds tounderstand what drives local customers to use shared economy platforms. By doing sothe organization to generate a reliable marketing plan. Then a communications planwill eventually launch its multiple campaigns, online and off-line in order to attract newcustomers and derive others from our potential competitors, and will seek to attractlocal owners and users as well as tourists visiting Amsterdam.
Movby received very positive feedback concerning concept and product acceptancewithin the costumer research, focused groups and online test ing via social media as wellas angel list job applications and page subscriptions.
Content v Concept & Goals 4
v Business Canvas 5v System Diagram 6
v Mission 7v Value Proposition 7v Team 7
v External Analysis 8v Costumer Research 9
v Motives Influencing 10v Willingness & Buyer Canvas 10v Competitors 11
v Scalability 13v Global Penetration 13
v Marketing expenses 14v Revenue Model 14v Cost Structure 15
v Growth scheme 16v Business insights 16
v Reference List 17
The organization will set up an online platform and a mobile app. These tools will enable local owners to post their un-used goods in the platform and make a profit out of sharing it amongst other neighbors and tourists. Tourists and other locals walking the city of Amsterdam will have the opportunity of experiencing the city from local experience. The platform will give local users and tourists the opportunity of renting local rides for a cheaper and more convenient option than traditional services. The platform will enhance efficient solution to Amsterdam´s crowded streets. At the same time our platform will provide traditional services with the opportunity of having a bigger audience reach by making a corporate user profile. The organization seeks to fulfill the market as Amsterdam´s next mobility solution, the organization wants to enhance cheap and ecofriendly modes of transportation while enjoying the city and empowering local communities as well as the tourism experience. Connecting owners and users while sharing and giving second chances to un-used goods Movby will therefore become a social and environmentally friendly experience as well as a business proposition for those who seek one.
Convenient renting service.
Safe online sharing and empowerment of local communities.
Local and wider transport range.
Shared transportation modes & second chance to unused goods.
Concept
Goals
Wider audience reach for traditional renting services
CUS
TOM
ER
SEG
MEN
TS
oO
wner
s of r
ides
that
wan
t to e
arn
an
extra
mon
ey.
oPr
edisp
osed
peo
ple
to jo
in in
a Sh
arin
g co
mm
unity
.
oTr
avele
rs, lo
cals
neig
hbou
rs an
d pe
ople
who l
ive
outsi
de o
f the
city
.
VALU
E PR
OPO
SITI
ON
oO
wner
s can
earn
m
oney
by re
ntin
g th
eir un
used
Rid
es.
oUs
ers c
anbo
ok
rides
from
nea
rby
neig
hbou
rs.
oLo
wer p
rice
com
pare
d wi
th
tradi
tiona
l ren
ting
serv
ices.
oFa
st an
d eas
y se
rvice
.
oFl
exib
le lo
catio
n.
KEY
PART
NER
S
oBo
at o
wner
s (pe
ople
that
rent
their
boa
t).
oBi
ke o
wner
s (Pe
ople
that
rent
their
bicy
cles).
oIn
sura
nce C
ompa
ny.
oM
echa
nic c
ompa
ny.
oIn
vesto
rs.
oPa
ymen
t pro
cesso
rs.
oBu
sines
s Inc
ubat
ors.
CUS
TOM
ERRE
LATI
ON
SHIP
S
oC
usto
mer
serv
ice
oSo
cial M
edia
oPl
atfo
rm &
Mob
ile
APP
KEY
ACTI
VITI
ES
oPr
oduc
t de
velo
pmen
t and
m
anag
emen
t (p
latfo
rm).
oC
omm
unity
build
ing
Net
work
s (O
wner
s and
U
sers)
CO
STST
RUC
TURE
REVE
NUE
STR
EAM
oC
omm
issio
nfro
m o
wner
s upo
n ev
ery b
ooki
ng (5
%).
oC
omm
issio
n fro
m U
sers
upon
ever
y ren
tal (
10%
).
KEY
RESO
URC
ES
oLo
cal O
wner
so
Plat
form
& M
obile
App
oSo
cial N
etwo
rks
CH
ANN
ELS
oPl
atfo
rm&
Mob
ile
App.
oPh
ysica
l Rid
es.
oTo
urism
Spo
ts o
Onl
ine &
Offl
ine
oO
ffice
.
oH
HRR
.
oM
arke
ting.
oC
usto
mer
Ser
vices
oPl
atfo
rm m
ainte
nanc
e.
System DiagramUserProperty owner
Register Register
Property Listing
Waiting for booking
Payment done
Booking request
Acceptingbooking
o Safe sharing and empowerment of local communitiesoEnvironmentally friendly
oLocal & wider transport experience oConvenient renting service
Insured Experience
Product & user development
Local Moving
Booking Cancellation
Refunds made by the system
Mission
Our Team
Value Proposition
It is our mission to become the world's leading platform, connecting travelers and locals to owners’ rides from every community and make transportation more local friendly.
Offer: Offers people the chance to make profit out of their unused apparel with no other effort than using the platform.Demand: Making renting a ride easier, efficient, safe, fast and local.Personalized Experience: Unlock local owners finest rides and connect with the local community while using the guide app to move around.
Gonzalo de Velasco, Cofounder & CEOInternational communication Management +Entrepreneurship & Global Innovations.International background, rational and logical thinker.Development of the product and the customer experience.
Enrique Crespo, Cofounder & Operations ManagerBusiness Administration + Marketing & Commercial Management.Skilled at computing and coding, focused on results. Development of the platform and the marketing insights.
Claudia Barrios, Brand EngineerCommunication and Brand Design.Skilled at Design and communication. Development of communications campaigns.
External Analysis
Register Brand €Company Insurance €Costumer Insurance €
(Dutch Chamber of commerce 2016)
1.600 000 citizens from 180 different nationalities +125.000 daily arrivals. (Dutchamsterdam 2013).
Shared economies growth: reached a 54% in European market.44% of adults are aware of shared economy (PWC2013).
1.22.400 walk Amsterdam’s streets daily, 800.000 registered bicycles in Amsterdam 47% of them are not in use (iamsterdam 2016).
There is an estimated 8000 boats in Amsterdam and around 3 million people a year use traditional boat cruising (amsterdamsights 2016).
TechnologicallyTechnology offers trust between providers and takers
It makes it more engagingIt makes a stronger community
Makes life more efficient
(PWC 2013)
Environment Better for the environment
(PWC 2013)
Agrees to access to ownership
Owning feels like burden (PWC 2013)
EconomicLess expensive than own
Makes life more affordable
(PWC 2013)
Amsterdam, the perfect place for a Sharing Business
Legal
Demographics & Socio Cultural
Trends
Costumer Research Research to identify the motives of Dutch collaborative consumers & measures the consumer potential of Collaborative Consumption within the municipality of Amsterdam. This research report is based on questionnaires given to 1330 persons. (L. Anderson 2013).Results are divided in willingness to take part in Shared Economy and considerations made by respondents as takers & providers.
OwnersWillingness
TakersWillingness
0 5 10 15 20 25 30 35 40 45
RISK
TIME
PRACTICAL
SOCIAL
MONEYLESS
QUALITY
0 5 10 15 20 25 30 35 40 45 50
RISK
HELPING OUT
SOCIAL
MONEYLESS
QUALITY Boat Bike
53%47%
BikeYes
No
25%
75%
Boat
46%54%
Boat51%49%
BikeYes
No
Motives Influencing WillingnessMotives Intrinsic Extrinsic General
Practical
Knowing what’s available nearby. Space at home. Saving time. Get professional experience. Test if there is a market.
Social
Helping someone satisfies -Being helped satisfies -Sharing brings enjoyment -Meeting people from one’s Neighbourhood brings enjoyment.
Receiving compliments. Boost social cohesion - Getting to know other cultures.
Forward reciprocity.Conflict prevention -Not looking for new friends but more like search of connections.
Environmental Avoid unnecessary environmental burden -Avoid throwing food and goods away .
Financial gain -avoid costs .
Makes sense to share products that are sitting idle.
Earth has reached its limits and things have to be done differently.
FinancialFinancial gain -Make money -avoid costs -Higher quality for less money.
Income –Entrepreneurship - Filling market gaps.
ProfilingLocals and tourist from Amsterdam.
Between 20-40 Years,Online Active and aware of Shared economy.
Eco-friendly and Social.
GoalsSeek for a cheap and alternative way of transportation.
The owner wants to make an extra profit on his unused goods.
ProcessAware of CC Platforms.Can Access easily to internet.Has a Mobility Issue in Amsterdam.
Customer ThinkingModern, sharing, eco-friendly and community active.
Why Buy
Our customers appreciate the following concepts:
o Business proposition.
o Mobility Solution.
o Convincing price.o Social
Empowerment.o Eco-Friendly
Solution.o One Size fits all.
ChannelsCustomers use social media in a constantlySharing economy. users are social and appreciate mouth to mouth.
InitiativesActiving the shared economy, becoming a Sharing eco-friendly city building a community.
Influencers, Stakeholders, Buying groups.Partners will suppose a trust influence for our customers due to the give them security.Movby will have an internal an external influencer that will be the community Manager.
Content and Information.Buyers relays on information concerning the platform and system informational need for owners to generate trusts and understanding. Encourages locals and tourist to use the platform. Communication will be On and Offline
TimingBuying-Process can happen every time Constant flow of tourist. More convenient = faster process
Customer Canvas
Competitors
Rental online platform Owner-Sailor SystemoClients: UnknownoRevenue: Payment method online, % of total transaction.oOnline: 16,9k followers on Instagram, 7084 likes on FBoPositioning: The world’s leader platform to connect boat users with boat owners.
Online platform that connects bicycles and other equipment owners with interested people for rent.o Clients: Unknowno Revenue: % of total service, Payment method online.o Online: 11,3k followers on Instagram, 9389 likes on FBo Positioning: is positioning itself as peer-to peer bike ski and snowboard apparel
provider.
Competitors in Amsterdam are divided in two: 2.0 are online platforms that provide boat sharing and bike sharing. On the other hand the remaining two are bike and boats traditional renting agencies.
Barqo.com (2.0)
Spinlister.com (2.0)
3%
97%
SpinlisterNetherlands
Rest of the world
53%
47%
Barqo
176.685
16.962
5.000 50.000
Spinlister
Barqo
Total web Visits
Web Performance (Last 3 Months)
Traditional boat renting,one type of boat (7 person, electric boat).o Clients: Unknown o Revenue: 210 a day per boat o Timetable: 10.00AM 22.00PMo Location: Zandhoek 10
Amsterdamo Positioning: 1# boat rental in
Amsterdam
Traditional bike renting, 6 types of offered bicycles
o Clients: Unknowno Revenue: 9.40 euros a day per bike o Timetable: 9.00AM-19.00o Location: Damstraat 20-22
(Amsterdam)o Positioning : Oldest bike rental in
Amsterdam
Traditional(Rent a bike & canal motor cruise)Fixed PriceFixed timetable Fixed selling spotFixed prices
(In relevance to traditional competitors)Flexible price Flexible timetableFlexible selling spotEco friendlyCommunity Building
Competitors
Canal motor boat (traditional) Rent A Bike (traditional)
I(Barqo & Spinlister)
No local targetingFocused on big yacht and sailing boats. Focused on bikes snowboards skis and surf boards.
I(in relevance to 2.0 competitors)
“Glocal” positioningFocused on most attractive transportation in each location (personalized experience) and user guided experience via app.ex. Amsterdam; bikes and boats…
Movby
Traditional Competition
0 €
100 €
200 €
300 €
0 500 1.000 1.500 2.000 2.500 3.000 3.500 4.000
Aver
age P
rice
Listings in Netherland
Spinlister Barqo
ScalabilityThe revenue model can be scaled world wide. The scalability of the organization would require multiple market researches, focusing in the most attractive rides in each location, treating each city as a different market where experience prevail over practicality .This means once the product is available worldwide there should be an increase in investment in:
MarketingMarket research and marketing communication expenses will increase depending on the assets and location
Product DevelopmentThe platform will have to be operative according to regulations & user expectations
Costumer ServiceShould be available in any country in a variety of languages
Insurance contracts Should be scaled upon location and asset
Terms and conditions Should be scaled upon location and asset
Traditional Renting ServicesResearch and partnership agreements should be extended with other traditional renting services.
Global PenetrationFrom 0 to 100 global penetration of p2p alternative means of transport
0 100
Period T1 T2 T3 T4Marketing Expenses 8.600 € 12.000 € 13.000 € 6.000 €Expected Results Min Max Min Max Min Max Min MaxFollowers Social Networks 880 2.065 3.307 6.678 3.920 5.278 1.023 3.442Youtube Views 4.105 5.473 15.432 17.695 18.295 13.986 4.773 9.121Web visits 5.590 8.705 21.017 27.385 24.917 21.645 6.500 14.116Bounce Rate 85% 75% 75% 65% 65% 45% 45% 25%Bike Owner's Registrations 151 392 946 1.725 1.570 2.143 644 1.906Boat Owners Registrations 17 44 105 192 174 238 72 212Total Owners Registrations 168 435 1.051 1.917 1.744 2.381 715 2.117Bike Users Registrations 537 1.393 3.363 6.134 5.581 7.619 2.288 6.776Boat Users Registrations 134 348 841 1.534 1.395 1.905 572 1.694Total Users Registration 671 1.741 4.203 7.668 6.977 9.524 2.860 8.470Registrations to Clients 15% 25% 15% 25% 15% 25% 15% 25%Bike Owners Clients 23 98 142 431 235 536 97 476Bike Owners Clients 3 11 16 48 26 60 11 53Bike Users Clients 80 348 504 1.534 837 1.905 343 1.694Boat Users Clients 20 87 126 383 209 476 86 423Repetition Rate 1% 5% 5% 15% 15% 25% 17% 30%Repeat bike users 1 17 29 282 213 947 300 1.644Repeat boat users 0 4 6 71 35 237 75 411Average daily Price for bikes 8,00 € 15,00 € 8,00 € 15,00 € 8,00 € 15,00 € 8,00 € 15,00 €Average daily Price for boats 60,00 € 120,00 € 60,00 € 120,00 € 60,00 € 120,00 € 60,00 € 120,00 €Company fee Owners 5%Company fee Users 15%Total Expected Revenue 373,98 € 3.481,90 € 1.832,10 € 11.590,10 € 3.462,57 € 16.586,80€ 2.219,39 € 17.779,50 €Revenue for Bikes 130,08 € 1.096,77 € 640,37 € 4.085,65 € 1.260,62 € 6.415,57 € 771,96 € 7.510,66 €Revenue for Boats 243,9€ 2.385,20 € 1.191,74€ 7.504,51€ 2.201,95 € 10.171,27 € 1.447,43 € 10.268,93 €Clients Adquision Cost 68 € 16 € 15 € 5 € 10 € 4 € 11 € 2 €Average Revenue per client 3,54 € 7,62 € 2,32 € 5,76 € 3,15 € 6,63 € 4,93 € 8,00 €
Revenue Model 1st Year
Marketing ExpensesSocial networks to build a comunity
Adwords to increase Visivility
Outdoor advertising to engage the neigbourhood
Events and sponsorships to maximize the experience
Cost Structure We will seek for 100K funding for a 3,00% of equity to cover expenses the of the two first years.
Period Y1 Y2 Y3 Y4 Y5Nº of employees 3 5 10 10 15
Employee Expenses -72.000,00 € -117.000,00 € -314.000,00 € -324.000,00 € -490.000,00€
Office rental -6.000,00 € -6.000,00 € -60.000,00 € -60.000,00 € -60.000,00 €Web Services -2.128,00 € -2.848,00 € -2.848,00 € -2.848,00 € -2.848,00 €
Market Studies and Web Analytics -4.320,00 € -10.000,00 € -20.000,00 € -80.000,00 € -100.000,00 €
Insurances -2.000,00 € -10.000,00 € -10.000,00 € -10.000,00 € -10.000,00 €Supplies -800,00 € -5.000,00 € -10.000,00 € -10.000,00 € -15.000,00 €Other expenses -2.000,00 € -50.000,00 € -100.000,00 € -120.000,00 € -180.000,00 €
Marketing expense -39.600,00 € -100.000,00 € -250.000,00 € -400.000,00 € -850.000,00 €
Total Expenses -128.848,00 € -300.848,00 € -766.848,00 € -1.006.848,00 € -1.707.848,00 € Income 42.940,36 € 298.550,77 € 970.764,85 € 1.562.064,51 € 3.442.940,36 €Profit Before Tax -85.907,64 € -2.297,23 € 203.916,85 € 555.216,51 € 1.735.092,36 €
-150.000 €
-100.000 €
-50.000 €
0 €
50.000 €
100.000 €
150.000 €
200.000 €
1.000 2.000 3.000 4.000 5.000 10.000 15.000 20.000 22.939 25.000 50.000
Break Even Point (Revenue/Customers)
-10 €
-5 €
0 €
5 €
10 €
15 €
20 €
Y1 Y2 Y3 Y4 Y5
Revenue per Client
Customer Adqusition Cost Revenue per Customer Net Revenue per customer
0 50 100 150 200 250
Y1
Y2
Y3
Y4
Y5
ThousandsNumber of Customers
Goals/Timing Y1 Y2 Y3 Y4 Y5+Goal 1 Positioning on
Amsterdam's marketGoal 2 Search of new type of rides
Goal 3 Search of other locations in Netherlands
Goal 4 Extrapolation of the business model to other locations in Europe
Goal 5 Global Expansion
Growth Scheme
Business Insights
Reference list Dutchamsterdam (2013) Tour the Canals of Amsterdam.
Available at: http://www.dutchamsterdam.nl/180-amsterdam-canal-tours
Barqo. (2016) barqo.
Available at: https://barqo.co
Canal Motor Boats (2016)
Available at: http://www.canalmotorboats.com/
L.Anderson. (2013). Collaborative Consumption within the munucipality of Amsterdam.
Available at: http://www.collaborativeconsumption.com/2013/09/24/study-the-consumer-potential-of-collaborativeconsumption/ PWC 2013
Iamsterdam. (2016)cycling facts and figures.
Available at: http://www.iamsterdam.com/en/media-centre/city-hall/dossier-cycling/cycling-facts-and- figures
SimilarWeb (2016) WebsiteAnalysis Report spinlister,barqo,canalmotorboat,rentabike.pdf
Available at:https://www.similarweb.com/website/spinlister.com?src=PDFhttps://www.similarweb.com/website/barqo.com?src=PDF
Spinlister (2016) Spinlister.
Available at: https://spinlister.com
PWC. (2013) Shared Economy.
Available at: https://www.pwc.com/us/en/technology/publications/assets/pwc-consumer-intelligence-series-the-sharing-economy.pdf