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Strategic Use of Information Technology

Presented by: Aide OjigbedeMicrosoft Partner/CEO, Vicinity Limited

© 2013 Vicinity Limitedwww.vicinitylimited.com

October 2013

Aspiring Entrepreneurs Programme

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IT is too important to be left to IT professionals

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This Presentation will show…

how IT can improve competitiveness

how to align IT resources with business

how to use IT resources to lower cost or add value

how IT can help you become more responsive to customer needs and industry trends…

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This Presentation will discuss…

the cost of adopting new IT technology

measuring the value of new IT with examples of successful adoption

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What can IT do for you?

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In an IT-enabled business strategy…

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IT Workloads…Enterprise Resource Planning (ERP)

Customer Relationship Management (CRM)

Productivity – Personal, Communication, Collaboration

Line of Business (LOB)

Online – e-business/e-payments, social networking, digital marketing

Research – sites, blogs, wikis, surveys, polls…

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IT Models & Frameworks

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Dynamic

Fully automated management,

dynamic resource usage , business

linked SLAs

Microsoft IO Model Guides the Journey

Rationalized

Managed and consolidated ITInfrastructure

with maximum automation

Standardized

Managed IT Infrastructure

with limitedautomation

Basic

Uncoordinated, manual

infrastructure

Microsoft Optimization ModelProviding the “How do you get there from here?”

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The Value of Optimization

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“Companies that manage their IT investments most

successfully generate returns that are as much as 40% higher than those of their competitors.”

– Jeanne W. Ross, Peter Weill, “Six IT Decisions Your IT People Shouldn’t Make,” Harvard Business Review

Per PC Costs Drop

Business Value of Optimization

Increased Servers Managed by FTEs

Lower IT Labor Costs Per Server/Year

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How to start?

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2005 Core Infrastructure Model2011 Core Infrastructure Model

Data Protection and Recovery

Desktop, Device, and Server Mgmt

Identity and Access Management

Security and Networking

Storage

Data Center Management & Virtualization

Networking

Server SecurityDatacenter

Services

Client

Services Client Security

Client Management & Virtualization

Identity

& Security

Services Information Protection & Control

Identity and Access

IT Process & ComplianceIT Process

& Compliance

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2006 Business Productivity Infrastructure Model2011 Business Productivity Infrastructure Model

Business Intelligence

Enterprise Content Management

Collaboration

Unified Communications

Enterprise Search

Collaboration

Project Management

Portals

Social Computing

Workspace

Unified Communications

Voice

IM/Presence

Conferencing

Messaging

Enterprise Content Management

Process efficiency

E-Discovery

Information Management

EnterpriseSearch Interactive Experience and Navigation

Information Access

Reporting and Analysis

Analytics and Data Mining

Report Generation and Distribution

Dashboards

Content Creation

Interoperability

Multi Device Support

User Accessibility

Authoring

Basic

Standardized

Rationalized

Dynamic

Servers are generic

Best Practices Generated and Consumed

Incr

eas

ed

Op

era

tio

nal

Eff

icie

ncy

Less

To

tal C

ost

of

Ow

ne

rsh

ip

Recognitionof

Workloads

Measurement and

Service Level Agreement

Management

User/Role Specific Service

Oriented Management

Where is your organization?Can best practices be learned from other IT environments?

Where Are You?

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You can select from a vertical and horizontal solution catalogue with predefined business best practices

Define the desired level of delivery per business driver, based on a 3 phase approach

Perform the optimization assessments

Perform a gap analysis between the current capabilities to the required by the phase selected as the goal

Build a capability level roadmap for the short term as well as the long term

Use the architectural guides to assure you can coordinate the adoption of these technologies to drive the short and long term business goals

Bridging the Business Drivers to IT

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What We Need to Do

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Local Concerns: Power is Critical…

Immediate steps should be taken to implement a stable datacentre power protection infrastructureto prevent avoidable damage to the Server(s) and

networking equipment in the server room.

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Local Concerns: Connectivity Issues

Determine what services are essential for your business and find a provider and plan which will enable

the required services. Investment in redundant connections should be considered.

Next StepsThe Infrastructure Optimization Journey

4. Review and tune with your IT team on an ongoing basis

3. Build a multi-year plan with that maps to your business priorities

2. Prioritize and identify capability gaps required to support your business

1. Assess your IT capability against the models

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