23
www.ebsta.com @ebstahq linkedin.com/company/ebsta CRM FACT OR MYTH? CRM FACT OR MYTH?

CRM Fact or Myth?

Embed Size (px)

DESCRIPTION

There's a few myths and misconceptions about CRM. What is it? is it intuitive? Well here at Ebsta we have put together a little presentation to clear up some of the confusion.

Citation preview

Page 1: CRM Fact or Myth?

www.ebsta.com @ebstahq linkedin.com/company/ebsta

CRM FACT OR MYTH?

CRM FACT OR MYTH?

Page 2: CRM Fact or Myth?

IMPLEMENTING A CRM SYSTEM IS SIMPLE.

Page 3: CRM Fact or Myth?

IMPLEMENTING A CRM SYSTEM IS SIMPLE! MYTH! MYTH!

Page 4: CRM Fact or Myth?

CRM takes thorough implementation and 100%

commitment.

Page 5: CRM Fact or Myth?

CRM IS JUST FOR SALES PEOPLE

Page 6: CRM Fact or Myth?

CRM IS JUST FOR SALES PEOPLE MYTH! MYTH!

Page 7: CRM Fact or Myth?

All sorts of professionals use CRM to record customer

interaction.

Page 8: CRM Fact or Myth?

   

CRM IS A METHOD, NOT JUST A SOFTWARE.

Page 9: CRM Fact or Myth?

   

CRM IS A METHOD NOT JUST A SOFTWARE FACT! FACT!

Page 10: CRM Fact or Myth?

   

CRM is the strategy of managing all of your customer interaction. It’s

not just an expensive database.

Page 11: CRM Fact or Myth?

CRM RUINS YOUR PRODUCTIVITY

Page 12: CRM Fact or Myth?

CRM RUINS YOUR PRODUCTIVITY MYTH! MYTH!

Page 13: CRM Fact or Myth?

It increases your productivity, by allowing you to make more

informed decisions.

Page 14: CRM Fact or Myth?

CRM HELPS COLLABORATION

Page 15: CRM Fact or Myth?

CRM HELPS COLLABORATION FACT! FACT!

Page 16: CRM Fact or Myth?

By centrally storing data, employees can view each other’s accounts and

progress.

Page 17: CRM Fact or Myth?

A CRM SYSTEM CAN IMPROVE YOUR SALES PROCESS

Page 18: CRM Fact or Myth?

A CRM SYSTEM CAN IMPROVE YOUR SALES PROCESS

FACT! FACT!

Page 19: CRM Fact or Myth?

CRM keeps your process organized, allowing you to

be more productive.

Page 20: CRM Fact or Myth?

CRM IS INTUITIVE

Page 21: CRM Fact or Myth?

CRM IS INTUITIVE MYTH! MYTH!

Page 22: CRM Fact or Myth?

Personalize your CRM. Customize fields and download apps to

make it fit your business.

Page 23: CRM Fact or Myth?

SALEFORCE GMAIL INTEGRATION: ✔ Save emails to Salesforce without leaving Gmail ✔ Sync your Google Calendar with Salesforce1 ✔ See contact and lead records inside Gmail ✔ Edit records, manage tasks, record activities and opportunities ✔ Stay in touch with Chatter from inside Gmail

www.ebsta.com/gmail