Be a Winner in the Customer Service Race

Customer Service Softwarefrom Helprace

Helprace, noun [help∙reɪs]A competition in which partici-pants strive to provide the bestcustomer service.

Helprace

500,000 new businesses start in America each monthand that number is growing

Customer Service+

Competition means...

Product Price +

Helprace

He visits store’s online support portaland types in his query

Meet Misha from Ukraine He bent his new iPhone 6 at a party

Misha is happy => Tells his friends => store becomes biggest in Ukraine

The Pain Points

Engagement

Helprace

Quantity

of site visitors

Support ticket

Productivity of your agents

Helprace

Our Solution

Ticketing System

Community

Knowledge Base

Feedback Widget

direct communication

instant feedback oncompany site

self service

feedback &crowd-sourced support

Helprace

Worth Mentioning

•Cloud Platform

•Scalable Solution

•See what’s important

•All-In-One Solution

•Multi-product support

•API for 3rd party integrations

Helprace

Now Future

•Targeting small to medium businesses

•300 signups and counting

•No external funding

•Quickly changing market

•3rd party integrations

•Further integration between tickets, knowledge base articles, community

•Reports & Analytics

How Helprace Helps Your Business...

Helprace

...by helping your customersBoost engagement 25x

Grow agent productivity by 25%

Reduce tickets by half

Stay ahead of the competition

Set business on right path to growth

Make your customers happy