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Your customer doesn’t care how much you know until they know how much you care.
Damon Richards
Know what your customers want most and what your company does best. Focus on where those
two meet.
Kevin Stirtz
Make your product easier to buy than your competition, or you will find your customers
buying from them, not you.
Mark Cuban
Kind words can be short and easy to speak, but their echoes are truly
endless.
Mother Teresa
“Customers don’t expect you to be perfect. They do expect you to fix
things when they go wrong.”
Donald Porter
Whether you are big or small, you cannot give good customer service if your employees don’t feel good about
coming to work.
Martin Oliver
Here is a simple but powerful rule: always give people more than what they
expect to get.
Nelson Boswell
The purpose of a business is to create a customer who creates customers.
Shiv Singh
Get closer than ever to your customers. So close that you tell them what they need well before they
realize it themselves.
Steve Jobs
Customer service is not a department, it’s everyone’s job.
Anonymous
Instead of selling to your customers, help them buy.
Mahyar Mottahed
Customers often know more about your products than you do. Use them as a source of inspiration and ideas for product development.
David J. Greer
The longer you wait, the harder it is to produce outstanding customer service.
William H. Davidow
Being on par in terms of price and quality only gets you into the game. Service wins
the game.
Tony Allesandra
No customer walks into your business,gives you money and then says, “Dissatisfy me, please.” Aim
for 100% customer satisfaction.
Bill Quiseng
What gets measured, gets done. And what gets recognized gets done again, and
even better.
Robert Crawford
It's easier to love a brand... It's easier to love a brand when the brand loves
you back.
Seth Godin