Technician Field Service AppDesigned & Developed by MobileERP Softech P Ltd.

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Copyright 2017 MobileERP Softech P Ltd. www.mobileerp.in

KanbanERP Technician Field Service Portal

See point no 7.Copyright 2017 MobileERP Softech P Ltd. www.mobileerp.in

Service Sales Kanban

Copyright 2017 MobileERP Softech P Ltd. www.mobileerp.in

Mostly applicable to Maintenance Companies like Jayair, Saiair, Talk&time, MTPL etc..

What will technician see on their mobiles?.

Step 1: Technician will see list of Installation workorders allotted to himStep 2: Technician will see list of inventory needed to execute workordersStep 3: Technician will see current inventory he has to execute workorderStep 4: Technician will select Installation/Service Workorder to be executed

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Step 5: Technician presses start button

Step 6: Technician presses finish button on completion of installation

What will technician see on their mobiles?.

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What will technician see on their mobiles?.

Step 8: Technician will ask customer FEEDBACK and OTP received on customer phone via SMS and enter it.Step 9: Service complete and thankyou SMS generated for customerStep 10. Technician press on Close button and reacheas home screen to select another Workorder

Step 7: Technician will press Approve Work Order button on mobile phones

Enter Customer SMS OTP: 7899

Copyright 2017 MobileERP Softech P Ltd. www.mobileerp.in