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Testing & Certification Liz Morey Customer Services Coordinator - Testing

FIRA Product Testing and Certification - OPEN DAY - May 2014

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Page 1: FIRA Product Testing and Certification - OPEN DAY - May 2014

Testing & Certification

Liz MoreyCustomer Services Coordinator - Testing

Page 2: FIRA Product Testing and Certification - OPEN DAY - May 2014

Different Areas of Testing

• Upholstery

• Structures

• Materials

• Related

• Equipment Sales/Calibration

• Accredited by UKAS to ISO 17025

Page 3: FIRA Product Testing and Certification - OPEN DAY - May 2014

Upholstery Testing

• Flammability

– domestic and contract

• Physical testing of fabrics

• Abrasion resistance

• Colour fastness testing

• Foam performance

• Mattress roller testing

Page 4: FIRA Product Testing and Certification - OPEN DAY - May 2014

Structural Testing

• Safety and durability of complete

items of furniture

• Seating

• Tables

• Desks

• Cabinets

• Storage furniture

Page 5: FIRA Product Testing and Certification - OPEN DAY - May 2014

Materials Testing

• Finish performance on

worktops, doors and panels

• Adhesion of surfaces and

edging

• Environmental testing

• Adhesive testing

Page 6: FIRA Product Testing and Certification - OPEN DAY - May 2014

Related Testing

• Child care items

• Balustrade testing

• Shower enclosures

• Pushchair trials

• Luggage trials

Page 7: FIRA Product Testing and Certification - OPEN DAY - May 2014

Equipment Sales

• Supply furniture testing equipment

• Other FIRA accredited labs include

– FIRA CMA (Hong Kong)

– Furniture Technology Center (Egypt)

– FRIM (Malaysia)

– TUV (Singapore)

Page 8: FIRA Product Testing and Certification - OPEN DAY - May 2014

FIRA Gold Certification

• Established for 30 years

• Open to all types of products/services

• Open to FIRA members

Page 9: FIRA Product Testing and Certification - OPEN DAY - May 2014

What is involved?

• Initial type testing to all applicable standards

• An initial inspection of manufacturing premises

• Review of customer complaints process

• A selected retesting programme

• Annual factory audit

Page 10: FIRA Product Testing and Certification - OPEN DAY - May 2014

What is involved?

• Assessment of Installation Manual

• Encompasses legislation, good working practices &

company policies

• Pre-audit visit

• Annual audit of each installation manager

Page 11: FIRA Product Testing and Certification - OPEN DAY - May 2014

Benefits of FIRA Gold

• Increase sales

• Stand out from competitors

• Provides customer satisfaction

and reassurance

• Grow company reputation and brand

• Enjoy new marketing and promotional

opportunities

• Be specified for more projects and tenders

Page 12: FIRA Product Testing and Certification - OPEN DAY - May 2014

Any questions?