Embed Size (px)
Citation preview
Page 1
CHAPTER-1Introduction to
Subject
1.1 Executive Summary:
Shri Narendra Modi gave its approval for Digital India – A programme to transform
India into digital empowered society and knowledge economy. This is a follow up to
the key decisions taken on the design of the programme during the meeting of the
Prime Minister on Digital India Programme on August 7, 2014, and to sensitize all
ministries to this vast programme touching every corner of the government. This
programme has been envisaged by Department of Electronics and Information
Technology (Deity).
The programme will be implemented in phases from the current year till 2019. The
Digital India is transformational in nature and would ensure that Indian Government
services are available to every citizen electronically. It would also bring in public
accountability through mandated delivery of government’s services electronically; a
Unique ID and e-Pramaan based on authentic and standard based interoperable and
integrated government applications and data basis.
The source of funding for most of the e-Governance projects at present is through
budgetary provisions of respective Ministries/ Departments in the Central or State
governments. Requirements of funds for individual projects for Digital India will be
worked out by respective Nodal Ministries/ Departments.
Digital India is a Programme to prepare India for a knowledge future. Hon'ble Shri
Narender Modi, Prime Minister of India has laid emphasis on National e- governance
plan and has gave its approval for Digital India – A programme to transform India
into digital empowered society and knowledge economy.
Digital India is an ambitious programme of Government of India projected at Rs 1,
1,13,000 crores. This will going be for preparing the India for the knowledge based
transformation and delivering good governance to citizens by synchronized and co-
ordinated engagement with both Central Government and State Government.
This programme has been envisaged by Department of Electronics and Information
Technology (Deity) and will impact ministry of communications & IT, ministry of rural
Page 2
development, ministry of human resource development, ministry of health and
others. This programme will also benefit all states and union territories.
The existing/ ongoing e-Governance initiatives would be revamped to align them with
the principles of Digital India. The vision of Digital India is to transform the country
into a digitally empowered society and knowledge economy. It would ensure that
government services are available to citizens electronically. It would also bring in
public accountability through mandated delivery of the Indian government’s services
electronically.
Digital infrastructure will focus on providing high speed secure Internet. Governance
and services on demand will stress on integrating services across departments and
jurisdictions and making services available in real time for both online and mobile
platform.
Digital empowerment of citizens will going to deliver universal digital literacy and
availability of digital resources/services in Indian languages.
The programme will be implemented in phases from 2014 till 2018. The source of
funding for most of the e-Governance projects at present is through budgetary
provisions of respective ministries/departments in the central or state governments.
Requirements of funds for individual project(s) for Digital India will be worked out by
respective nodal ministries/departments but according to government estimate it will
cost Rs 113,000 crore. To implement this the government is planning to strengthen
National Informatics Center (NIC) by restructuring it to support all central government
departments and state governments. Positions of chief information officers (CIO)
would be created in at least 10 key ministries so that e-Governance projects could
be designed, developed and implemented faster.
Page 3
1.2 Introduction:
The year 2014 is a watershed year in the history of the Indian republic. This is
significant as the said year has heralded the beginning of a new era. This is
the era of Digital India.
The Narendra Modi led Government of India has come up with a detailed
comprehensive vision of India which is digital in all aspects. The said vision is
encompassed in the programme entitled “Digital India”.
The Government of India envisages Digital India to be a programme that will
prepare India for a knowledge future.
Given the ubiquitous use of technology in various sectors of human life, the
focus of the Digital India programme of Government of India is to make
technology central to enabling change. The perspective of the programme is
transformative in nature in as much as it seeks to relies IT (Indian Talent) + IT
(Information Technology) = IT (India Tomorrow)
For the last few decades since India got its independence, India has been
struggling despite its huge capabilities. Never before since the dawn of Indian
independence, has the focus of the Indian Government being on knowledge
built future. Digital India programme seeks to prepare India for a knowledge
future economy. This programme ‘Digital India’ further seeks to be an
umbrella programme which will cover many departments of the Government
of India. The focus of the programme is that it brings together a large number
of ideas and thoughts into a single, comprehensive vision so that each of
them is seen as part of a larger goal.
Digital India programme is coordinated in India by the Department of
Electronics & Information Technology, Ministry of Communications &
Information Technology, Government of India and is implemented by the
entire Government.
Page 4
Right from the day of assuming power, Digital India and Make in India have
been two big USPs of Prime Minister Narendra Modi. The first steps were
taken with the launch of MyGov.in portal. Narendra Modi launched his mobile
app to connect further with the netizens. Over the last one year, several
initiatives have been taken for introduction of Information Technology to
empower people in areas relating to health, education, labor and employment,
commerce etc. Digital India Week has been launched with an aim to impart
knowledge to people and to empower themselves through the Digital India
Programme of Government of India.
The programme structure:
Digital India comprises of various initiatives under the single programme each
targeted to prepare India for becoming a knowledge economy and for bringing
good governance to every citizens through synchronized and co-ordinated
engagement of the entire Government.
This programme has been envisaged and coordinated by the Department of
Electronics and Information Technology (Deity) in collaboration with various
Central Ministries/Departments and State Governments. The Prime Minister
as the Chairman of Monitoring Committee on Digital India, activities under the
Digital India initiative is being carefully monitored. All the existing and ongoing
e-Governance initiatives have which been revamped to align them with the
principles of Digital India.
Digital India is a programme to transform India into digital empowered society
and knowledge economy. The Digital India is transformational in nature and
would ensure that the Government services are available to every citizens
electronically. It would also bring in public accountability through mandated
delivery of government’s services electronically, a Unique ID and e-Pramaan
based on the authentic and the standard based interoperable and integrated
government applications and data basis. The programme will be implemented
in phases from the current year till 2018.
Page 5
Page 6
CHAPTER-2Literature
Review
Literature review:
Digital India is an initiative of Government of India to integrate the government
departments and the people of India. It aims at ensuring that the government
services are made available to citizens electronically by reducing paperwork. The
initiative also includes plan to connect rural areas with high-speed internet networks.
Digital India has three core components. These include:
The creation of digital infrastructure
Delivering services digitally
Digital literacy
The information is taken by the official website of Digital India project. According to
the team, the project is slated for completion by 2019. A two-way platform will be
created where both the service providers and the consumers stand to benefit. The
scheme will be monitored and controlled by the Digital India Advisory group which
will be chaired by the Ministry of Communications and IT. It will be an inter-
ministerial initiative where all ministries and departments shall offer their own
services to the public Healthcare, Education, Judicial services etc. The Public-
Private-Partnership model shall be adopted selectively. In addition, there are plans to
restructure the National Informatics Centre. This project is one among the top priority
projects of the Modi Administration.
Related Initiatives:
Page 7
The DI initiative must be read along with the Draft Internet of Things (IoT) Policy of
India. However, the problems, the challenges and the deficiencies in the Indian legal
structure remain the same.
Status of Digital India:
Digital India is in the progress mode till the month of November 2015. The Apex
Committee is going to analyse its progress very soon. Media reports have also
hinted at development of policies for Digital India very soon.
As the part of "Digital India" Indian government planned to launch Botnet cleaning
centers. Government also launched a digital locker under the name "Digi Locker".
Modi appointed Ms Kruti Tiwari, IIT-JEE Topper 2015, Indore Girl, as brand
ambassador for Digital India on July 1'2015.
Digital India Week:
This information is taken from the official Digital India week launched video from
Youtube. At the launch ceremony of Digital India Week by Prime Minister Narendra
Modi, top CEOs from India and abroad committed to invest Rs 4.5 lakh crores (70
BUSD with 1USD=Rs65) towards this initiative. The CEOs said the investments
would be utilitized towards making smartphones and internet devices at an
affordable price in India which would help generate jobs in India as well as reduce
the cost of importing them from abroad. 9 Key points of Digital India Programme are
as follows:
Broadband Highways.
Universal Access to Phones.
Public Internet Access Programme.
e-Governance – Reforming Government through Technology.
e-Kranti – Electronic delivery of Services.
Information for All.
Page 8
Electronics Manufacturing – Target NET ZERO Imports.
IT for Jobs.
Early Harvest Programmes
According to an article of Economics times, Reliance Industries Chairman Mukesh
Ambani said his company would invest Rs 2.5 lakh crores across different Digital
India heads, which have the potential to create employment for over five lakhs
people. He also announced setting up of the 'Jio Digital India Start Up Fund' to
encourage young entrepreneurs who are setting up businesses focused around the
Digital India initiative.
Other Important Projects of DI:
National Centre for Flexible Electronics (NCFlexE): is going to be an initiative
of Government of India to promote research and innovation in the emerging
area of Flexible Electronics.
BPO Policy for All Round Development: BPO Policy has been approved to
create atleast one BPO centre in each North Eastern state and also in smaller
/mofussil towns of other states.
Some informations has been taken from articles based on Digital India Project in
newspapers like Economics Times, The Times of India, India Today, etc and also
through the social networking sites of Digital India like twiter, facebook and linkedin.
Page 9
Page 10
Page 11
CHAPTER-3‘Digital India’
DIGITAL INDIA3.1 What is Digital India?
Digital India is a Programmeto prepare India for a knowledge future.
The focus is on being transformative–to realize IT + IT = IT.
The focus is on making technology central to enabling change.
It is an Umbrella Programme–covering many departments.
It weaves together a large number of ideas and thoughts into a single,
comprehensive vision so that each of them is seen as part of a larger goal.
Each individual element stands on its own. But is also part of the larger
picture.
It is coordinated by DeitY, implemented by the entire government.
The weaving together makes the Mission transformative in totality.
The Programme:
Pulls together many existing schemes.
These schemes will be restructured and re-focused.
They will be implemented in a synchronized manner.
Many elements are only process improvements with minimal cost.
The common branding of programmesas Digital India highlights their transformative
impact. The Digital India programme is a flagship programme of the Government of
India with a vision to transform India into a digitally empowered society and
knowledge economy.
Page 12
The journey of e-Governance initiatives in India took a broader dimension in mid 90s
for wider sectoral applications with emphasis on citizen-centric services. Later on,
many States/UTs started various e-Governance projects. Though these e-
Governance projects were citizen-centric, they could make lesser than the desired
impact. Government of India launched National e-Governance Plan (NeGP) in 2006.
31 Mission Mode Projects covering various domains were initiated. Despite the
successful implementation of many e-Governance projects across the country, e-
Governance as a whole has not been able to make the desired impact and fulfill all
its objectives.
It has been felt that a lot more thrust is required to ensure e-Governance in the
country promote inclusive growth that covers electronic services, products, devices
and job opportunities. Moreover, electronic manufacturing in the country needs to be
strengthened.
In order to transform the entire ecosystem of public services through the use of
information technology, the Government of India has launched the Digital India
programme with the vision to transform India into a digitally empowered society and
knowledge economy.
E-governance initiatives in India took a broader dimension in the mid 1990s for wider
sectoral applications with emphasis on citizen-centric services. The major ICT
initiatives of the Government included, inter alia, some major projects such as
railway computerization, land record computerization, etc. which focused mainly on
the development of information systems. Later on, many states started ambitious
individual e-governance projects aimed at providing electronic services to citizens.
Though these e-governance projects were citizen-centric, they could make less than
the desired impact due to their limited features. The isolated and less interactive
systems revealed major gaps that were thwarting the successful adoption of e-
governance along the entire spectrum of governance. They clearly pointed towards
the need for a more comprehensive planning and implementation for the
infrastructure required to be put in place, interoperability issues to be addressed, etc.
to establish a more connected government.
Page 13
Digital India will deliver a real improvement in the quality of life of every citizen.
President Barack Obama's just concluded historic visit to India has laid the
foundation for a relationship of hope and promise between India and the US. Among
other areas, i believe this relationship has immense potential in the field of ICT and
digital connectivity. Already 60% of India's IT exports, worth $50 billion, cater to the
US market. US companies, many of which already have backend operations in India,
have continually expressed interest in expanding. Digital India, a flagship
programme, conceived within 100 days of the Modi government assuming office, has
the potential to propel digital connectivity to new heights and reinforce Indo-US ties.
What is Digital India? It is an obligation we owe to India and a gift which we must
offer to posterity. It aims to tap and channelise the vast potential of India's fondness
for technology, coupled with soaring aspirations of a young India. Digital India is
designed to bridge the divide between the digital haves and digital havenots,
between the poor and the affluent, rural and urban, literate and illiterate, employed
and unemployed, and between the empowered and the disempowered.
Digital India weaves together a large number of ideas and thoughts into a single
comprehensive vision. This vision is centred on three key areas: creation of digital
infrastructure, delivery of governance and services on demand, and digital
empowerment of citizens. It includes the ambitious programme National Optic Fibre
Network (NOFN), aiming to link India's 2.5 lakhs gram panchayats through over
70,000 km of high speed optic fibre in the next three years thereby enabling over 600
million Indians to harness the benefits of modern communication. NOFN has to be
executed with the active partnership of state governments. I recently inaugurated our
country's first high speed rural broadband network in Idukki district of Kerala. If 900
million mobile phones and 300 million internet connectivity can spring up in India
without active government patronage, imagine what a far reaching impact a
government backed programme would have if executed in a mission mode. A
noteworthy feature of Digital India is that it is envisaged as a national non-
discriminatory infrastructure available to all categories of service providers for
wholesale bandwidth. Telcos, ISPs, virtual network operators and cable TV providers
can all plug into this network for offering next generation services to citizens. Indians
keenly observe the arrival of a technology and once they recognize its worth, they
adopt it with enthusiasm. Digital India is designed to empower Indians with the power
Page 14
of technology. Digital India architecture would compel change in governance
processes for delivery of services. Along with the need for faster and timely service
delivery, it is important to ensure that benefits of development reach each and every
citizen of the country in equal measure. I believe that broadband access to all will
open a new world of economic opportunities for rural Indians in areas such as e-
commerce, outsourcing and back offices, marketing of agricultural products and
traditional handicrafts, amongst others. Domestically, India consumes up to $100
billion in electronics every year, most of which are imported, including products like
mobile phones, computers, SIM cards, smart cards, set top boxes, LED lights,
cameras, televisions, medical electronics and the massive electronic segment in
defence manufacturing.
There is a need for manufacturing electronics in India for the growing Indian market.
Government has announced the Make in India programme, which complements
Digital India by encouraging local and foreign manufacturers to manufacture in India
for the domestic market and for exports. Foreign companies should not restrict
themselves to back office operations but instead look to manufacturing their high-end
products in India. Make in India has conveyed to the companies that this scheme is
more than a slogan ¬ it is a commitment. Government is backing the Make in India
proposal with financial incentives. Catering to the necessity of expanding the talent
pool of IT professionals the Cabinet has already approved setting up an Electronics
Development Fund to encourage innovation, research and startups. Backing up this
innovation is the government's programme DISHA, which focuses on the critical
aspect of digital literacy so that even the poorest Indian can participate and
contribute to this digital expansion. Floodgates of possibilities will open for the self-
employed as well as small and medium enterprises. I imagine a scenario where
gardeners, plumbers, drivers, shopkeepers, tutors, tailors can all find new markets
through their mobile phones. We are in the process of finalizing a policy on setting
up BPOs in small and mofussil towns which will leverage digital connectivity and
digital literacy to encourage employment and foster entrepreneurship. Empowered
citizens will have the power to make choices, to save time, lower their costs, add
convenience to their days and improve their health. The potential payoffs through
this revolution can certainly be measured in numbers connections, devices,
subscribers, downloads and so on but the improvement in the quality of life of every
Page 15
Indian is the real change our government wants to bring. This task is enormous,
challenges are onerous yet we shall overcome, as India after May 2014 is a different
country. The writer is the Union Minister of Communications and Information
Technology.
All digital resources universally accessible; All government documents/certificates to
be available on the Cloud; Availability of digital resources/services in Indian
languages; Collaborative digital platforms for participative governance; Portability of
all entitlements for individuals through the cloud.
Digital India – A plethora of opportunities for the IT sector :
Today, we are in the midst of a third industrial revolution powered by digitization, the
first two being driven by steam engine and electricity. Digital transformation is
causing massive upheaval across industries and societies. When it comes to pace of
technology advancement, we are firmly in the second half of the chess board where
each subsequent advancement is massively more impactful than all previous
advancements.
For the past four years, we along with MIT Center for Digital Business are studying
to understand digital transformation, its benefits and challenges, and industry leaders
globally. We found that almost no business is sheltered from the competitive
disruption wrought by the widespread adoption of digital technologies.
Traditionally, Indian companies have been slow to adopt technology. However in
recent months, companies across sectors are expressing interest in going ‘digital’.
This trend has been further encouraged by the Government’s ‘Digital India’ program.
A key area of investment under this initiative is to improve the government to citizen
interface for various service deliveries. The government is serious about automated
delivery of services and we can see it in the JAM paradigm – Jan Dhan Yojana for
direct benefit transfers based on Aadhaar infrastructure and mobile interface for
banking. The government has saved Rs 13,000 crores in cooking gas subsidies last
fiscal putting technology to use and now proposes to extend technology to delivering
MNREGS subsidies.
Page 16
For technology companies, Digital India opens up a plethora of opportunities such as
building the broadband infrastructure; creating identity solutions, payment systems,
web or mobile based delivery structures and so on. Cybersecurity is another key
area of focus. As commerce and banking go online and mobile, the threat of data
leaks and hacks will only increase. It is imperative that organizations of all sizes
invest significantly in securing their products and services. Healthcare is undergoing
its own digital transformation globally, and in a country like India, telemedicine and
remote health will likely play a huge role in driving universal accessibility to quality
healthcare.
Smart Cities are another big area of opportunity for technology companies as part of
Digital India. Building out the infrastructure, getting various public sector departments
online, providing a bouquet of services to citizens, all hold out significant potential for
technology companies to work closely with the Government. As newer technologies
like 3D Printing, robotics, artificial intelligence come to fore, the Digital India initiative
offers a solid platform for preparing citizens, companies and the country as a whole
to be prepared to benefit from them.
Closely tied to the Digital India program is the ‘Make in India’ initiative. For India to
transition to a digital future, it is very imperative that a greater proportion of its
consumption is serviced locally. The initiative can act as a significant push towards
doing so. Early results are very positive, given the recent announcement of a USD 5
billion investment from electronics manufacturing giant Foxconn in Maharashtra and
the new mobile phone assembly plant for Redmi in Sri City, Andhra Pradesh.
However, success of the Digital India will be closely tied to the regulatory framework
that accompanies it. The Government should ensure that these regulations create an
enabling environment where private players come in, work with one another and
create successful ecosystems. The role of the Government should accordingly be in
line with the maxim of the current administration - Minimum Government, Maximum
Governance.
Page 17
3.2 Achieving Digital India:(By: Nirvikar Singh (professor of economics, University of California, Santa Cruz)
Its vision is very government-centric, rather than focusing on the wider potential of IT in India’s economy.
The obvious foundation of Digital India is the requisite infrastructure, but the
government’s conception of infrastructure is somewhat lopsided-too broad in some
aspects, while not emphasizing others enough. The first step has to be to create a
robust and extensive fibre optic network, and to make more spectrum available for
wireless connectivity. The latter, in particular, with the use of smartphones and
smaller tablets, will make expensive projects such as Common Service Centres
almost unnecessary. Privately-run kiosks, or desktop computers in post offices,
might be an adequate supplement to personal access devices (which can also be
shared).
A nationwide digital network will require robust software, especially for security. The
continued instances of security breaches in developed countries with supposedly
advanced digital infrastructure reinforce the view that security is a paramount
concern for a potential new digital infrastructure. But cyber-security seems to be
peripheral in the conceptualization of infrastructure. The role of digital infrastructure
in supporting Indian business firms also needs attention.
After digital infrastructure, the second priority has to be training. Developing and
installing software for a national digital infrastructure can be done with relatively little
labour, but maintenance, repair and technical support for the hardware and software
of digital infrastructure are skills which are already in short supply, even without
extensive coverage. It is not clear that the government’s vision fully realizes this
need, even within the “pillar” of “IT for jobs”, but implementing Digital India will
require both public and private effort for this dimension of skilling.
A related aspect of training is imparting skills in using various kinds of application
software, including more generic examples such as word processing, spreadsheets
and presentations, but also more specialized software for accounting, website
design, graphic design and more. The government’s own documents speak of
skilling in the context of the IT or ITeS, but they do not seem to realize the potential
Page 18
scope of IT for all aspects of the economy: Even a cloth merchant can use
accounting software.
Educational content also needs to be available in major Indian languages. Health
applications, information for farmers and financial services, to be truly accessible to
the masses, ought to have local language versions. One can think of this as an
aspect of infrastructure, something that does not matter for a country like the US, but
is taken for granted across Europe, where each country uses its own language.
The final aspect of implementing a vision of Digital India should be digitizing the
internal workings of government, not just at the national and state levels, but all the
way down to local governments. This is obviously a huge undertaking, when even
basic aspects of operations such as accrual accounting are absent from sub-national
tiers of government. It is not clear that the existing vision acknowledges the enormity
of the implementation task, blithely listing a wide range of government services to be
provided by digital means. As in the case of cyber-security, the experience of
developed countries is a reminder of the potential difficulties of building IT systems.
If Digital India is to be achieved, there needs to be a clear prioritization of goals. The
most fundamental goal should be to create a robust and secure infrastructure. The
second priority is to make sure that there is enough expertise to maintain this
infrastructure. Third, basic software applications and educational content should be
made available in multiple Indian languages. These three goals are not specific to
the workings of government. The fourth implementation goal should be to digitize the
internal operations of government at all levels. This task alone is an enormous one,
even before citizen-facing IT-enabled government services can be provided.
Many of the specific activities and services listed in Digital India documents are
miscellaneous in nature, and of secondary importance. They illustrate the laundry-list
approach to government, which spreads attention and effort in ways that can prevent
almost anything specific or substantial being accomplished. For example, progress
on the national fibre optic network has been pitifully slow. The entire Digital India
vision as publicized is very government-centric, rather than focusing on the wider
potential importance of IT in India’s economy. A truly Digital India will need to be
developed in a manner that is quite different from what is implicit in the government’s
current vision. It is not too late to rethink the vision and create a sensible action plan
for implementation.
Page 19
3.3 App-roaching India’s digital transformation:
The announcements of the Digital India and Skill India missions are the prime
minister’s twin promises to the youth of India for a better future. Both recognize the
role technology must play—the Skill India initiative that targets to skill over 400
million youth by 2022 gives a computer-screen the pride of place in its logo.
Technology is permeating our lives and changing how we live and work. An
outstanding example of this is the mobile phone (in all its varied sophistication levels
and incarnations). As mobile operators vie to acquire the billionth subscriber in India,
telephone connections are no longer the privilege of a select few, but a nearly-
ubiquitous accessory that in numerous cases pays for itself.
The JAM (Jan Dhan, Aadhaar and Mobile technology) trinity described expressively
in this year’s Economic Survey is also built on the foundation of a fully-digitized
economy, the ramp up to which will not be easy. Policy challenges such as the hotly
contested debate on the disruption of legacy communications services by over the
top (OTT) applications and ambitions of net neutrality demand attention but elude
instant resolution, and require nuanced and contextual thinking. But even as policy
makers wrestle with such conundrums, they must not lose sight of the numerous
other opportunities for development that may be forged with technology. Apps—the
innovative bite-sized applications that are resident on smartphones—are one.
Palpably richer in content than the traditional “value-added services” of old (SMS,
MMS, call related services, etc), apps are a whole new breed as they augment
devices and revolutionize what phones can do, including (but by no means limited to)
gaming, social networking, navigation, shopping, utilities, health and even education.
As long as they are armed with a data connection and a smartphone to run on, the
functions that apps can perform are growing every day—their variety seemingly
limited only by imagination and skill. Given the app revolution gripping India and
indeed the rest of the smartphone world, we at ICRIER decided that, in collaboration
with IAMAI, to inquire into the “Impact of India’s App Economy”. The results are
heartening and encouraging. We estimate that app developer jobs will double by
2016 from the current level of 75,000.
Page 20
As one would expect, the impacts go beyond merely jobs for coders—developing an
app requires skills beyond IT, involving sales and marketing, customer relationship
management and finance and accounts. Jobs for people that can fulfill those
requirements thus contribute to indirect employment in the industry.
In addition, the increased income of those directly or indirectly engaged in the app
economy can then result in demand spilling over outside the industry, creating
opportunities for induced employment. The inquiry therefore also estimates the
indirect and induced employment multipliers under different business and regulatory
conditions. In the most optimistic scenario, total employment could increase up to
eight times. If direct employment increases at a faster rate, the multiplier effects will
result in massive benefits to overall employment in the economy.
There is no doubt that apps are fundamental to the paradigm shift in adoption of
technology in India. The innovation in app development now enables a mobile device
to function as a navigator, a health monitor, a remote control and even a gaming
console.
Now Apps can get smartphone components such as accelerometers, gyroscopes
and numerous other sensors to innovatively act in concert and allow for functionality
previously absent in the same device. With over 200 million mobile internet users in
India, app purchases are not only increasing in number but also in sophistication. A
study on digitization and mobility by ASSOCHAM and Deloitte estimated app
downloads in India to touch 9 billion by 2015 with the entertainment and social
networking will dominating use over utility, health or education apps.
Unfortunately, the number of apps originating in India is only a tiny fraction of the
total demand as even those built to be locally-relevant are often developed abroad.
The lethargic uptake of app development in India can be attributed to the absence of
several elements in the ecosystem, of which one is inadequate skilling.
The app economy exists as part of the internet ecosystem, which consists of network
infrastructure, devices, content and users. In a pyramidal framework, the core
activities of the app ecosystem are identified as development, distribution and
demand.
At the turn of the century, Indian software developers acquired a formidable global
reputation that has only enhanced since as Indians today constitute the second most
prominent group of app developers in the world, exceeded only by the Americans.
But while Indians comprise the second-largest community of app developers, almost
Page 21
half of them are based outside India. Of those who operate within India, it is unclear
how many create apps that are ‘local’ (in terms of language and target markets).
The local market for apps thus becomes subject to a somewhat vicious cycle as
inadequate local content leads domestic users to consume international apps, which
in turn discourages Indian developers to create and market local content.
International app stores continue to dominate app distribution in India as a
consequence.
In the early days of app development, telecom operators controlled distribution and
strong-armed developers into accepting less than favorable terms. Operators
pocketed over 70% of app-generated revenue while developers needing access to
markets did so at the mercy of operators within their “walled gardens”.
These skewed initial arrangements thus deterred local app development.
Competition since has eroded the market power that operators wielded and
technological advancements such as the development of Wi-Fi-enabled
smartphones allow consumers to bypass operators’ networks and directly access
apps from the internet. But where apps are to permeate to peri-urban and rural
users, operators will remain important if not key to unlocking the local potential of the
app economy.
Their unmatched reach makes them ideal for distribution and their established and
familiar payment channels make monetization easier to achieve.
India is a promising marketplace for apps. The rapidly expanding middle-class and
increasing affordability of devices and data will create massive demand. In addition,
quality of service and relevant content will matter and will be determined by operator
investments in spectrum and physical infrastructure.
Network congestion is a worry, especially in spectrum-starved urban markets. On the
supply side, the final wedge is a staring skill gap. Generations of computer and
software engineers are a readymade base for the app industry. The quality of
developers must be improved along with increase in the quantity. Training in product
development and creative designing will enhance the growth of this industry in India.
The new government has enthusiastically endorsed the idea of apps for India. Social
networks were a vibrant platform for user-generated content especially by young
Indian voters in the 16th Lok Sabha elections held last year.
The PMO App Contest and the eGov App store also signal government intention to
leverage technology to enhance efficiency, transparency and effectiveness of public
Page 22
services. Some state governments have already embraced m-governance to
improve public service delivery.
Single window access to all persons by seamlessly integrating departments or
jurisdictions; availability of government services in online and mobile platforms; All
citizen entitlements to be available on the Cloud to ensure easy access; Government
services to be digitally transformed for improving ease of doing business; Making
financial transactions above a threshold, electronic and cashless; and Leveraging
GIS for decision support systems and development.
Page 23
3.4 Benefits of Digital India:
The Government of India has initiated a giant leap forward to transform the
country into a digitally empowered knowledge economy. DI will help in
leveraging India's globally acclaimed IT competence for the benefit of 120
Crores Indians.
It will help in reducing corruption, getting things done quickly and will help in
reducing paper work.
Some of the facilities which would be available through this initiative are
Digital Locker, e-eduction, e-health, Digital Signature and national scholarship
portal.
Digital inclusion integrated in Social service:
The imperative comprehensive digital inclusion strategies is not solely tried to
economic issues but also government agency their own e-govt initiative to improve
citizen services and optimized operational efficiency. As a result a growing number
of services are being offered to the public online these include:
Food assistance.
Training opportunities.
Recreational facilities and programme.
Financial assistance.
Page 24
Page 25
CHAPTER- 4Vision, Impact & 9 Pillars of
Digital India
4.1 Vision of Digital India:
Shri Narendra Modi’s vision of digital India-
I dream of a India where:
High speed digital highways unit the nation.
1.2 connected Indians drive innovation.
Access to information no barriers.
Technology ensures the citizen- government interface is incorruptible.
Government services are easily and insufficiently available to every citizen’s
mobile devices.
Government proactively engages with the people through social media.
Quality education reaches the most inaccessible corners driven by digital
learning.
Quality healthcare percolates right up to the remotest regions powered by e-
healthcare.
Farmers are empowered by real-time information to be connected by the
global markets.
Mobile enable emergency services ensure personal security.
Mobile and e-banking ensures financial inclusion.
E-commerce drives entrepreneurship.
Centered on 3 Key Areas:Page 26
1) Digital Infrastructure as a Utility to Every Citizen.
Page 27
2) Governance & Services on Demand.
3) Digital Empowerment of Citizens.
Page 28
Vision Area 1: Infrastructure as a Utility to Every Citizen:
High speed internet as a core utility.
Cradle to grave digital identity -unique, lifelong, online, and authenticable.
Mobile phone & Bank account enabling participation in digital & financial
space.
Easy access to a Common Service Centre.
Shareable private space on a public cloud.
Safe and secure Cyber-space.
High speed internet shall be made available in all gram panchayats; Cradle to grave
digital identity; Mobile and Bank account would enable participation in digital and
financial space at individual level; Easy access to common service centre within their
locality; Shareable private space on a public cloud; and Safe and secure cyber
space in the country.
The Digital India vision provides the intensified impetus for further momentum and
progress for e-Governance and would promote inclusive growth that covers
electronic services, products, devices, manufacturing and job opportunities.
Availability of high speed internet as a core utility for delivery of services to
citizens.
Cradle to grave digital identity that is unique, lifelong, online and authenticable
to every citizen.
Mobile phone & bank account enabling citizen participation in digital &
financial space.
Easy access to a Common Service Centre.
Shareable private space on a public cloud.
Safe and secure cyber-space.
Page 29
Vision Area 2: Governance & Services on Demand:
Seamlessly integrated across departments or jurisdictions.
Services available in real time from online &mobile platform.
All citizen entitlements to be available on the cloud.
Services digitally transformed for improving Ease of Doing Business.
Making financial transactions electronic & cashless.
Leveraging GIS for decision support systems & development.
One major goal that flows from DEF's Vision and Mission statements is to ensure
that digital interventions strengthen grassroots democracy, improve governance and
delivery of government services and give voice to the people. This programmatic
area addresses this goal and all projects in this area are aimed at empowering every
citizen with regard to the participatory democracy, governance and full and
comprehensive realization of their rights and entitlements.
Through two projects more than 500 pram panchayats (GP) now have websites
while 1,200 access points are being created to enable 4,00,000 BPL people to avail
entitlements under various government schemes.
Seamlessly integrated services across departments or jurisdictions.
Availability of services in real time from online & mobile platforms.
All citizen entitlements to be portable and available on the cloud.
Digitally transformed services for improving ease of doing business.
Making financial transactions electronic & cashless.
Leveraging Geospatial Information Systems (GIS) for decision support
systems & development.
One of the key focus areas of the Digital India programme is that it will be providing
governance and services on demand. This will be made available on computer
networks. However for the purposes of doing the same, far more legal issues has to
be addressed in terms of coming up with enabling legal frameworks which can help
facilitate governance and services on demand.
One of the main focus points of the Digital India programme is also on cradle to
grave digital identity which will be unique lifelong online authenticable. In this regard,
Page 30
appropriate learnings have to be taken from history. India had already implemented
the UIDAI or Aadhaar Card. There have been challenges to the Aadhaar Card. The
Supreme Court in its interim order dated 24-03-2014 has stated that Aadhaar Card is
not mandatory. There have been concerns about Aadhaar Cards’ compliance with
the provisions of the existing law.
As such when Digital India programme talks about cradle to grave digital identity, it is
absolutely essential that the said digital identity should be legally sound and not
amenable to legal challenge and which would withstand the test of time, in terms of a
lifelong utility for citizens.
Page 31
Vision Area 3: Digital Empowerment of Citizens:
Universal Digital Literacy.
Universally accessible digital resources.
All documents/ certificates to be available on cloud.
Availability of digital resources / services in Indian languages.
Collaborative digital platforms for participative governance.
Portability of all entitlements through cloud.
Universal digital literacy.
Universally accessible digital resources.
Availability of digital resources / services in Indian languages.
Collaborative digital platforms for participative governance.
Citizens not required to physically submit Govt. documents / certificates.
The author proposes a citizen-and community-oriented approach to using
information technology, whereby people are considered as participant members of
the society. This empowering approach views people as subjects and actors who
have abilities to develop, not as objects who lack these abilities and need one-way
help from authorities. Empowerment of every individual and communities means
increased control over life and coping skills. With information technology people gain
new abilities and ways to participate and express themselves in a networked society.
This can be called digital empowerment, which is not a direct consequence of having
and using the technical facilities, but a multi-phased process to gain more better
networking, communication and cooperation opportunities, and to increase the
competence of individuals and communities to act as influential participants in the
information society. In this article empowerment is used in the sense of enablement
– enabling people to do what is important to them, and enabling people to grow as
competent subjects who have control over their lives and surroundings. When added
to policies and programmes, this approach could bridge some of the democratic,
cultural and content divides by bringing in more aspects.
Page 32
4.2 Impact:The estimated impact of Digital India by 2019 would be cross cutting, ranging from
broadband connectivity in all Panchayats, Wi-fi in schools and universities and Public
Wi-Fi hotspots. The programme will generate a huge number of IT, Telecom and
Electronics jobs, both directly and indirectly. Success of this programme will make
India Digitally empowered and the leader in usage of IT in delivery of services
related to various domains such as health, education, agriculture, banking, etc.
Effects of Digital India Project by 2019:
Wi-fi in 2.5 lakh educational institutions, all universities; Community wi-fi
locations for people.
Job creation: Immediate 1.7 Cr. and Oblique at least 8.5 Cr.
India to be innovator in IT use in solutions – health, knowledge, financial.
High speed internet in 2.5 lakh villages, universal phone connection.
400,000 Community Internet Access Point.
Digital Inclusion: 1.7 Cr qualified for IT, Telecommunications and Electronic
devices Jobs.
Net Zero Imports by 2020.
e-Governance & eServices: Across government.
Digitally motivated people – public reasoning, internet access.
Page 33
4.3 Nine Pillars of Digital India:
Page 34
Broad-band Highways.
Universal access to phones.
Electronic manufacturing- Target NET ZERO
E-Governance- reforming government thorough
Public internet access programme.
IT for jobs.
eKranti-electronic delivery of services.
Information for all.
Early harvest programme.
1. Broadband Highways:
This covers three sub components, namely Broadband for all Rural, Broadband for
all Urban and National Information Infrastructure. Under Broadband for all Rural, 250
thousand village Panchayats would be covered by December, 2016. DoT will be the
Nodal Department and the project cost is estimated to be approximately Rs. 32,000
Crores. Under Broadband for all Urban, Virtual Network Operators would be
leveraged for service delivery and communication infrastructure in new urban
development and buildings would be mandated. National Information Infrastructure
would integrate the networks like SWAN, NKN and NOFN along with cloud enabled
National and State Data Centres. It will also have provision for horizontal connectivity
to 100, 50, 20 and 5 government offices/ service outlets at state, district, block and
panchayat levels respectively.
2. Universal Access to Mobile Connectivity:
The initiative is to focus on network penetration and fill the gaps in connectivity in the
country. All together 42,300 uncovered villages in India will be covered for providing
Page 35
universal mobile connectivity in the country. DoT will be the nodal department and
project cost will be around Rs 16,000 Cr during FY 2014-18.
3. Public Internet Access Programme:
The two sub components of the Public Internet Access Programme are Common
Service Centres and Post Offices as multi-service centres. Common Service Centres
would be strengthened and its number would be increased from approximately
135,000 operational at present to 250,000 i.e. one CSC in each Gram Panchayat.
CSCs would be made viable, multi-functional end-points for delivery of government
and business services. DeitY would be the nodal department to implement the
scheme. A total of 150,000 Post Offices are proposed to be converted into multi
service centres. Department of Posts would be the nodal department to implement
this scheme.
4. e-Governance: Reforming Government through Technology:
Government Business Process Re-engineering using IT to improve transactions is
the most critical for transformation across government and therefore needs to be
implemented by all ministries/ departments. The guiding principles for reforming
Page 36
government through technology. Form simplification and field reduction, forms
should be made simple and user friendly and only minimum and necessary
information should be collected. Online applications, tracking of their status and
interface between departments should be provided. Use of online repositories
e.g.school certificates, voter ID cards, etc. should be mandated so that citizens are
not required to submit these documents in physical form. Integration of services and
platforms, For example UIDAI, Payment Gateway, Mobile Platform, Electronic Data
Interchange (EDI) etc. should be mandated to facilitate integrated and interoperable
service delivery to citizens and businesses. Workflow Automation Inside Government
The workflow inside government departments and agencies should be automated to
enable efficient government processes and also to allow visibility of these processes
to the citizens. Public Grievance Redressal, IT should be used to automate, respond
and analyze data to identify and resolve persistent problems. These would be largely
process improvements.
5. e-Kranti - Electronic Delivery of Services:
There are 31 Mission Mode Projects under different stages of e-governance project
lifecycle. Further, 10 new MMPs have been added to the e-Kranti by the Apex
Committee on National e-Governance Plan (NeGP) headed by the Cabinet
Secretary in its meeting held on 18th March 2014.
Technology for Education – e-Education-
All Schools will be connected with broadband. Free wife will be provided in all
secondary and higher secondary schools (coverage would be around 250,000
schools). A programme on digital literacy would be taken up at the national level.
Page 37
MOOCs (Massive Online Open Courses shall be developed and leveraged for e-
Education.)
Technology for Health – e-Healthcare-
E-Healthcare would cover online medical consultation, online medical records, online
medicine supply, pan-India exchange for patient information. Pilots shall be
undertaken in 2015 and full coverage would be provided in 3 years.
Technology for Farmers-
This would facilitate farmers to get real time price information, online ordering of
inputs and online cash, loan and relief payment with mobile banking.
Technology for Security-
Mobile based emergency services and disaster related services would be provided
to citizens on real time basis so as to take precautionary measures well in time and
minimize loss of lives and properties.
Technology for Financial Inclusion-
Financial Inclusion shall be strengthened using Mobile Banking, Micro-ATM program
and CSCs/ Post Offices.
Technology for Justice-
Interoperable Criminal Justice System shall be strengthened by leveraging e-Courts,
e-Police, e-Jails and e-Prosecution.
Technology for Planning-
National GIS Mission Mode Project would be implemented to facilitate GIS based
decision making for project planning, conceptualization, design and development.
Technology for Cyber Security-
National Cyber Security Co-ordination Center would be set up to ensure safe and
secure cyber-space within the country.
Page 38
6. Information for All:
Open Data platform and online hosting of information & documents would facilitate open
and easy access to information for citizens.
Government shall pro-actively engage through social media and web based platforms to
inform citizens. MyGov.in has already been launched as a medium to exchange ideas/
suggestions with Government. It will facilitate 2-way communication between citizens
and government.Online messaging to citizens on special occasions/programs would be
facilitated through emails and SMSes.
The above would largely utilize existing infrastructure and would need limited additional
resources.
7. Electronics Manufacturing:
Target NET ZERO Imports is a striking demonstration of intent.
This ambitious goal requires coordinated action on many fronts.
Taxation, incentives.
Economies of scale, eliminate cost disadvantages
Focus areas – Big Ticket Items FABS, Fab-less design, Set top boxes,
VSATs, Mobiles, Consumer & Medical Electronics, Smart Energy meters,
Smart cards, micro-ATMs.
Page 39
Incubators, clusters.
Skill development.
Government procurement.
There are many ongoing programs which will be fine-tuned.
Existing structures are inadequate to handle this goal and need strengthening.
8. IT for Jobs:
1 Cr students from smaller towns & villages will be trained for IT sector jobs
over 5 years. DeitY would be the nodal department for this scheme.
BPOs would be set up in every north-eastern state to facilitate ICT enabled
growth in these states. DeitY would be the nodal department for this scheme.
3 lakhs service delivery agents would be trained as part of skill development
to run viable businesses delivering IT services. DeitY would be the nodal
department for this scheme.
5 lakhs rural workforce would be trained by the Telecom Service Providers
(TSPs) to cater to their own needs. Department of Telecom (DoT) would be
the nodal department for this scheme.
9. Early Harvest Programmes:
Page 40
IT Platform for Messages-
A Mass Messaging Application has been developed by DeitY that will cover elected
representatives and all Government employees. 1.36 Crores mobiles and 22 Lakhs
emails are part of the database.
Government Greetings to be e-Greetings-
Basket of e-Greetings templates have been made available now. Crowd sourcing
of e-Greetings through MyGov platform has been ensured. E-Greetings portal has
been made live on 14th August 2014.
Biometric attendance-
It will cover all Central Govt. Offices in Delhi and is already operational in DeitY and
has been initiated in the Department of Urban Development. On-boarding has also
started in other departments.
Wi-Fi in All Universities-
All universities on the National Knowledge Network (NKN) shall be covered under
this scheme. Ministry of HRD is the nodal ministry for implementing this scheme.
Secure Email within Government-
Email would be the primary mode of communication.
Phase-I upgradation for 10 lakhs employees has been completed. In Phase II,
infrastructure would be further upgraded to cover 50 lakhs employees by March
2015 at a cost of Rs 98 Cr. DeitY is the nodal department for this scheme.
Standardize Government Email Design-
Page 41
Standardized templates for Government email are under preparation and would be
ready by October 2014. This would be implemented by DeitY.
Public Wi-Fi hotspots-
Cities with population of over 1 million and tourist centres would be provided with
public Wi-Fi hotspots to promote digital cities. The scheme would be implemented by
DoT and MoUD.
School Books to be eBooks-
All books shall be converted into eBooks. Min. of HRD/ DeitY would be the nodal
agencies for this scheme.
SMS based weather information, disaster alerts-
SMS based weather information and disaster alerts would be provided. DeitY’s
Mobile Seva Platform is already ready and available for this purpose. MoES (IMD) /
MHA (NDMA) would be the nodal organizations for implementing this scheme.
National Portal for Lost & Found children-
This would facilitate real time information gathering and sharing on the lost and
found children and it would go in a long way to check crime and improve timely
response. DeitY/ DoWCD would be the nodal departments for this project.
Page 42
Page 43
CHAPTER-5Digital Services in Rural Area
Page 44
5.1 Digital-Panchayat:
On its own initiative, DEF is convincing and helping Gram Panchayats or Village
Councils to take the digital route for better governance, set up their own websites
and facilitate elected Panchayat representatives to become digitally literate.
Focus Area: Empower panchayats digitally.
On its own initiative, DEF is convincing and helping gram panchayats or village
councils to take the digital route for better governance, to set up their own websites
and to facilitate elected panchayat representatives to become digitally literate.
In 2010, DEF in partnership with the National Information Exchange of India (NIXI),
an autonomous body of the Ministry of Communication & IT, started convincing gram
panchayats to set up their own websites and go online. The vision is that if the
lowest tier of the governance can able to adopt digitisation then a grassroots-level
transformation can take place in governance and in participatory democracy.
Moreover, Gram Panchayats themselves can become big change agents by
promoting, encouraging and facilitating digital literacy and access to the Internet. So
far, DEF has helped over 500 gram panchayats to create their own websites and go
online while making over 5,000 GP members digitally literate. Now, with emphasis
on the Digital India programme and related programmes such as the Sansad
Aadarsh Gram Yojana (SAGY) and the ongoing NOFN (National Optic Fibre
Network) project to provide broadband connection to all 2,50,000 gram panchayats,
DEF's pioneering effort not only stands validated but is also likely to get a major
boost in the coming days. DEF is now pushing ahead to help many more
Panchayats become digitally inclusive.
DEF initiated and rolled out the Digital Panchayat programme in collaboration with
the National Internet Exchange of India in 2010. The programme was launched
keeping in mind that ICT usage is largely missing among elected representatives at
the parliamentary, state and panchayat level. The Digital Panchayat programme was
designed to revolutionise information sharing, good governance, transparency and
publishing information on development indicators through a web portal for every
panchayat. The web-based dynamic digital interface at the all panchayat level
Page 45
connected to the electorate and citizens has tremendous relevance and utility in
overall governance and development of our grassroots constituencies. It facilitates
and improves the day-to-day functioning of panchayats through two-way flow of
information and content. Moreover, information on decisions taken at Gram Sabha
meetings gets recorded and shared through panchayat websites. This enhances
transparency as higher level officials and bureaucrats cannot change decisions at
will.
Objectives:
To empower citizens of every panchayat with bottom up and top down
information and content.
To improve the development, governance and public service delivery at
panchayat level through the information on policy programmes and
implementation.
To create a digital data house at every panchayat level.
To facilitate growth of panchayat economy through promotion of panchayat
tourism and e-commerce of local produce.
To put every panchayat on the global digital map.
To generate an ICT environment in every panchayat.
To give fillip to the Right to Information campaign.
Impact:
More than 500 panchayats have been digitally enabled and they now have
online presence.
Over 50 CIRCs in 10 states have Digital Panchayat centres which help
panchayats to go online.
Transparent governance at grassroots level has been established for more
than 2,000 villages, which can now access panchayat information through
their panchayat websites.
Over 5,000 gram panchayat members have been made digitally literate
All Digital Panchayat centers have NIELIT affiliation for providing training to
panchayat members.
Page 46
Page 47
5.2 Soochna-seva :
Facilitating citizens to take full advantage of all welfare schemes of the central and
state governments by aggregating information on all such schemes and spreading
awareness to ensure that people avail these schemes appropriately. The Soochna
Seva project is a joint initiative of the Digital Empowerment Foundation and the
European Union. Launched in 2014, objectives are to aggregate information on all
kinds of central and state government schemes and entitlements to improve access
to information for people and communities living in backward districts of India. The
project involves setting up 1,200 public scheme information delivery and access
points (Panchayat Soochna Seva Kendras) over the next five years for final gains in
entitlements in five identified backward districts in six key areas of education, health,
livelihood, employment, financial inclusion and social security.
Objective-
Digital Empowerment Foundation launched the Soochna Seva project in January
2014 with an aim to spread awareness about existing public schemes among the
deprived sections of the society and enable them to derive benefits from the same.
Soochna Seva is funded by the Delegation of the European Union.
The project was founded with an intention of strengthening the Public Schemes
Information (PSI) delivery and entitlement system to address larger issues of
poverty, rural development, social exclusion and inequity of marginalised groups
through information empowerment. This initiative is further expected to strengthen
the governance structure at district administration level and below.
Focus-
The Soochna Seva project is aimed at providing access to information to backward
communities about their rights and entitlements under various central and state
government welfare schemes. Soochna Seva is operational in five districts – Guna
(Madhya Pradesh), Tehri Garhwal (Uttarakhand), Barmer (Rajasthan), Ranchi
(Jharkhand) and West Champaran (Bihar).
Page 48
Impact-
Since it's launch in January 2014, The Soochna Seva project has reached out to
more than 35,000 individuals. The Soochna Seva team has availed government
benefits for 14,505 individuals and registered more than 16,000 beneficiaries for
claiming various welfare scheme benefits under state and central government
schemes (as of 31 December 2014).
Target Groups-
50,000 BPL families in five Backward districts – 10,000 Scheduled Tribe families,
10000 families Scheduled Caste families, 10,000 minorities, OBCs (Other Backward
Classes) and others and 20,000 families from the general social segments who are
socially and economically poorer.
1,00,000 total beneficiaries: 50,000 BPL families will be covered under education,
health, livelihood, employment and financial inclusion access schemes. At least two
individuals per household shall be covered. At least 40,000 women and girls shall be
covered health and livelihood access programmes, especially child and maternal
health care.
1,50,000 Households from poor social and income groups in five backward districts
Additionally, the proposed action will try and reach out to another 1,50,000
households and provide public scheme information services and entitlement benefits
to another 3,00,000 beneficiaries (two per household) during project period and
through 1,200 service points.
Impact & Outcome-
Outreach to over 17,222 people of which 13136 have availed benefits from various
government schemes.25 fully functioning centres successfully set up at the five
targeted locations.Some 1,200 Kendras to be set up over the next five years.
Page 49
Page 50
5.3 Ministry of Skill Development and Entrepreneurship:
The Ministry of Skill Development and Entrepreneurship is a Ministry of Government
of India to coordinate all skill development efforts across the country. It aims to
remove disconnect between demand and supply of skilled manpower, to build the
new skills and innovative thinking not only for existing jobs but also jobs that are to
be created.
They are also focusing on rural development and literacy of rural people so that they
can able to adopt the digital changes. If rural people will not get proper guidance and
literacy, India cannot be able to get full achievements in Digital India Project.
Page 51
Page 52
Page 53
CHAPTER-6
Suggesting best 4 Social Networking site for Digital India & Best 4
Digitalized country
6.1 Best 4 Social Networking site for Digital India:
1. Official website of ‘Digital India Project’-
(www.digitalIndia.gov.co.in)
This official website provides all the latest updation and information about
digital India project. People will also get all the details about the project in this
official website.
Page 54
2. Official Twitter account of ‘Digital India’:
(@_DigitalIndia)
Through this official twitter account, we can stay connected with every latest
tweets about the ‘Digital India Project.’
Page 55
3.Official facebook account of ‘Digital India Project.’
This official facebook page provides information about service availability, events,
activities and official statistics related to Digital India.
Page 56
4. Official Linkedin account of ‘Digital India’:
This official Linkedin aacount is also very usefull to stay connected with latest news
and changes in ‘Digital India Project.’
Page 57
Some posts from social networking site of Digital India:
Page 58
6.2 4 Countries that has digitalized at their core:
The ‘Digital India Project’ would be wise to keep an eye on these countries innovation-
(4 countries from which India can learn a thing or two about digitalization.)
These countries have digitized governments that will put our Healthcare.gov
problems to shame, fast broadband Internet speeds beyond comparison, and
instead of hookup apps, you’ll see innovations in energy alternatives. These are
exactly the reasons why America’s magical tech land should keep its eyes on the
countries below.
1. ESTONIA:
You can’t talk about digital excellence without mentioning Estonia, one of the three
Baltic states so innovative, it’s nicknamed "E-stonia." In 2000, its government
deemed Internet access a basic human right and free Wi-Fi became the norm
throughout the land.
It was the first country to offer voting for general elections online and most Estonians
file their taxes within minutes on their mobile phones. Their health records are stored
Page 59
in a digital cloud and can be accessed at any time with their electronic personal
access key, which is also used for other services, such as registering a firm.
The country is investing in its next generation with programs such as ProgeTiiger
("Programming Tiger") aimed at teaching basic coding to kids starting at the age of
5. How did Estonia become a world leader in technology?
With the collapse of the Soviet Union, Estonia gained it’s independence in 1991 and
needed to build a new administration quickly and cost-effectively. Estonia is said to
have the world’s most digitized government.
2. SOUTH KOREA:
South Koreans are so innovative, they don’t even use credit or debit cards. Instead,
residents use T-money, which can be spent on trains, taxis, buses, bars, restaurants,
or retail stores.
Like Estonia, South Korea has one of the fastest broadband speeds among all. As
most of the world continues to struggle with 4G connection, South Korea is investing
in 5G, meaning its residents will be able to download HD movies without any
problems by 2020. The country’s Ministry of Education, Science and Technology
(MEST) announced it is investing $1.5 billion in this project alone.
The South Korean government promotes its startup economy by pouring $2.7 billion
in funding startups and offering tax breaks for big companies that invest in startups.
A recently published Bloomberg Global Innovation Index ranked South Korea first
among all by examining factors such as research and development capability,
productivity, tech density, and patent activity.
3. ISRAEL:
Israel’s entrepreneurship spirit comes from the fact that the country itself is a startup.
With little natural resources and constant political turmoil, Israelis are fighting for
Page 60
better lives by creating energy alternatives. As a result, we’ve seen some amazing
companies come out of Israel.
The country boasts more startups per capita than any other country and currently
has 70 companies listed on the Nasdaq, making it third only to the U.S. and China
on the stock exchange. Not bad for a population of 8.2 million.
In 2008, per-capita venture capital investments in the country were 2.5 times more
than the U.S. and 80 times that of China, according to authors Dan Senor and Saul
Singer in their book Start-Up Nation.
4. CHINA:
Zhongguancun is sometimes called the "Silicon Valley of the East," and for a good
reason. When Steve Blank, lecturer at the Haas School of Business at the University
of California Berkeley, visited this Beijing northwestern district in 2013, he described
it as what "Rome looked like in the time of the empire or New York in the 1920’s ...
now it’s Beijing announcing that China has arrived." The country is only second to
the U.S. when it comes the venture capital spending, mostly investing in the
technology, media, and telecommunications sectors.
I've seen startup clusters all over the world," says Blank. "But Beijing blew me away.
They've built an ecosystem on a scale that puts Boston or Seattle to shame. Beijing
compressed 30 years of startup learning into five years."
With its massive 1.3 billion strong population, entrepreneurs in China will be the ones
who can identify unmet needs and use their resources to provide services and tools
to meet those needs. Entrepreneurs outside of China can only dream of being able
to fill gaps in this massive marketplace.
Bottom Line: What do most of these countries have in common? Most of them tend
to lack in natural resources and technology has enabled a new way to get ahead of
the curve. Their investors are willing to take big risks on science and engineering—a
much-needed area where some experts argue that VCs in Silicon Valley aren't
willing to do because "the returns take forever."
Page 61
Still, all of these countries have a lot to prove if they’re going to be the next Silicon
Valley, but the fervor in their entrepreneurship spirit is definitely heard and felt.
Correction: A previous version of this article misidentified Estonia as part of the Baltic
Republic. It is one of three Baltic states.
Page 62
Page 63
Page 64
CHAPTER-7Scope, Objective & Need
7.1 Scope of study:
The overall scope of study is to prepare & make Indians aware for a
knowledge future.
On being transformative that is to realize IT (Indian Talent) + IT (Information
Technology) = IT (India Tomorrow).
To know about the making technology central to enabling change. We can
see the changing and developing technology of India in a digital way.
As digital India is being an Umbrella Programme, that is covering many
departments.
The programme weaves together a large number of ideas and thoughts into a
single, comprehensive vision, so that each of them is seen as part of a larger
goal.
Each individual element stands on its own, but is also part of the larger
picture.
The weaving together makes the Mission transformative in totality.
Now we can also see the scope of digital development in rural areas.
To make Panchayats more efficient, transparent and symbols of modernity by
leveraging ICT at the cutting edge level to ensure transparency and
accountability in their functioning through disclosure of information, social
audit, efficient delivery of services and improving internal processes and
management of Panchayats.
We can get to know that the digital India Programme will pull together many
existing schemes which would be restructured and re-focused and
implemented in a synchronized manner. The common branding of the
programmes as Digital India, highlights their transformative impact.
Government's Digital India project will create over 50 million jobs once it is
complete. IT gives employment to about 3 million people. Once Digital India
becomes reality, it will create jobs for more than five crore plus people.
According to a recent McKinsey report, the realisation of Digital India will help
the country with 20-30% incremental of GDP by the year 2025.
Page 65
7.2 Research objectives: The most important objective to study digital India project is to know about the
digital services which India will going to adapt soon.
To create awareness about the digital services among the young generation.
To make students aware of how they can maintain digital wellness by taking
informed decisions and become safe, respectful and responsible users of
digital technology.
The objective of research of the Digital India project is to come out with
knowledge of innovative ideas and practical solutions to realize Hon’ble Prime
Minister Narendra Modi’s vision of a digital India. Prime Minister Modi
envisions transforming our nation and creating opportunities for all citizens by
harnessing digital technologies.
To empower every citizen with access to digital services, knowledge and
information.This Group will come up with policies and best practices from
around the world to make this vision of a digital India a reality.
To see where India will going to stand after 5-10years as digitally. What digital
services will be easily available to Indians and how the citizens can take
advantages of digital services in the right way?
Imparting digital services to rural area. The Digital India campaign primarily
aims to impact small towns and rural areas, where a big chunk of the
population is totally untouched by digital.
Digital India is one of those visionary ideas that has the potential and depth to
transform India. What excites me most about it is that it promises to fix a
serious problem that has held India back.
Page 66
7.3 Need of study:
To make people aware of Digital India Project by government of India.
To effectively deliver the message of Digital India.
The core philosophy of Digital India Project is to give all citizens of the country
access to the internet as a way to interact with their government and avail of
public services.
To analyze the growth in areas of electronic services, products, manufacturing
and job opportunities etc after digitalization.
To analysis the digital effects in the country after completion of the project by
2020.
To see the expand visibility of Digital India by way of effective branding across
various platforms with special focus on new media and public interface touch
points.
To increase the demand for e-services among people.
To analyzing the future advance technology and make people aware of it.
To establish credibility of message by ensuring value proposition in terms of
demonstration of service delivery to citizens by converging existing and new
services, usage of digital infrastructure under Digital India.
To identify the digital benefits of future to the country and the success rate of
the project.
Page 67
Page 68
CHAPTER-8Research Methodology
Research Methodology:
My research methodology requires gathering relevant data from the specified
documents and compiling databases in order to analyze the material and arrive at a
more complete understanding. I hope to shed light on the questions through my
research.
8.1 Data collection:
Primary data:
Consumer survey on Digital India.
Secondary data:
Study reports from internet.
Articles in newspaper and internet.
Data collection tools:
Questionnaire survey.
Internet.
Newspapers.
8.2 Types of research:
Explanatory research.
Descriptive research.
8.3 Sampling:
Target population- Mumbai city.
Sampling unit- Individual respondent.
Sample size- 100 respondents only.
Sampling method- Random sampling method.
Page 69
Page 70
CHAPTER-9Prime minister- Narendra Modi’s interview speech on Digital India
Prime minister- Narendra Modi’s interview speech on Digital india campaign:
The speech was held on 1-july-2015 in Delhi at the launch of digital India campaign.
Talking about his dream of digitally connecting India, PM Modi launched his
ambitious Digital India project. The project aims to create a digitally empowered
society and knowledge economy.
Modi spoke extensively of his vision for Digital India, "I dream of a Digital India where
high-speed digital highways unite the nation. I dream of a Digital India where 1.2
billion connected Indians drive innovation….I dream of a Digital India where
government is open and governance is transparent…I dream of a Digital India where
technology ensures government is incorruptible….I dream of a Digital India where
rural economy has access to e-healthcare. I dream of a Digital India where world
looks to India for the next big idea," he said.
"Just like Make in India is important, design in India is also important. The world
recognizes India's IT talent," he said.
Stating that the Digital India scheme is meant to benefit the poor, Modi said, "It is
government's duty to make rural India benefit from digital drive. People used to
Page 71
debate why does a poor nation like India need to send satellites? But, now that
satellites forecast weather, it benefits the poor farmer."
"I am confident that all the citizens of this country will be able to fulfil their dreams
through Digital India. We aim to change India's future. Demographic dividend needs
digital strength," Modi said. "Digital connectivity is important. Digital divide can create
big problems between the rich and the poor. The poor person will never be able to
benefit from the opportunities that we are creating if he is not digitally connected," he
added, while emphasising on the importance of the initiative.
"We need to embrace the change that digital connectivity can bring. Now towns will
come alongside places where the optical fibre network is present Banking will soon
go paperless. We can reduce the burden of students with Digital India...I can
envision a world where people will store products in digital godowns," Modi said,
elaborating the various opportunities that digital connectivity offers.
Stressing on the role that Digital India can play in governance, Modi went on to say,
"Minimum government and maximum governance can be a success through Digital
India. E-governance is easy governance and economic governance. We have to
empower citizens." "E-governance will soon become m-governance, that is mobile
governance," he added.
Talking about electronics manufacturing, PM Modi pitched, "India needs to import
certain things; but it is not acceptable that electronics are the second highest import
items in India. We want to invite the world to Make in India, make India as the base
for manufacturing electronic goods."
Citing the example of coal auctions, Modi said, "I dream of a Digital India where
technology ensures government is incorruptible. Coal auctions happened via e-
auctions; that ensured transparency."
Modi also spoke of the role of Digital India in a world where cyber security is
becoming increasingly important. "Everyone is worried about cyber security and
cyber warfare. India should work towards giving the world a shield from the threat of
cyber warfare," he said. "I dream of a Digital India where cyber security becomes an
integral part of national security," he added.
Page 72
Page 73
CHAPTER-10Data Analysis & Interpretation
Q-1) Are you aware of Digital India Project?
a) Yes 70
b) No 12
c) Indifference 18
70%
12%
18%
Yes No I've just heard the name
(Figure: 10.1)
Interpretation:
The above pie chart shows the percentage of awareness of ‘Digital India Project’.
70 out of 100 (i.e.70%) respondents are aware about the Digital India Project.
12 out of 100 (i.e12%) respondents have no idea about Digital India Project &
18 out of 100 (i.e.18%) respondents have just heard the name ‘Digital India
Project.’
Page 74
Q-2) Do you think digital India Project will uplift the standard of living?
93%
7%
Yes No
(Figure: 10.2)
Interpretation:
The above pie chart shows that ‘Digital India Project’ will uplift the standard of living
or not?
93 out f 100 (i.e.93%) respondents think that ‘Digital India Project’ will uplift
the standard of living &
7 out of 100 (i.e.7%) respondents think that ‘Digital India Project’ will not able
to uplift the standard of living.
Page 75
a) Yes 93
b) No 7
Q-3) Do you want to live in a digitalized city?
a) Yes 73
b) No 17
c) Indifference 10
73%
17%
10%
Yes No Indiffrence
(Figure: 10.3)
Interpretation:
The above pie chart shows the percentage between the respondents who want to
live in a digitalized, who don’t want to live in a digitalized city & indifference.
73 out of 100 (i.e.73%) respondents want to live in a digitalized city.
17 out of 100 (i.e.17%) respondents don’t want to live in a digitalized city &
10 out of 100 (i.e.10%) respondents are indifference.
Page 76
Q-4) According to you, what is the most important thing to convert India digitally?
a) Literacy to rural people 20
b) Digital Education 21
c) Both 54
d) Any other 5
20%
21%54%
5%
Literacy to Rural people Digital Education Both Any Other
(Figure: 10.4)
Interpretation:
The above pie chart shows percentage of the most important thing to convert India
digitally
According to 20 out of 100 (i.e.20%) respondents, literacy to rural people is
the most important thing to convert India digitally.
According to 21 out of 100 (i.e.21) respondents, digital education is the most
important thing to convert India digitally &
54 out of 100 (i.e.54) respondents think both the things are equally important
to convert India digityally.
Whereas, according to 5 out of 100 (i.e.5%) respondents, equal taxation,
high investment, digital governance & IT talent are the most important thing to
change India digitally.
Page 77
Q-5) Do you think rural people can able to adopt the digital change in our country?
a) Yes, they can 65
b) I don’t think so 35
65%
35%
a) Yes, they can b) I don’t think so
(Figure: 10.5)
Interpretation:
The above pie chart shows that rural people can able to adopt the digital changes or
not.
According to 65 out of 100 (i.e.65%) respondents, rural people can able to
adopt the digital changes in the country &
35 out of 100 (i.e.35%) respondents think that rural people may not able to
adopt the digital changes easily.
Page 78
Q-6) According to you, which sector will get developed most after digitalization in
India?
a) IT Sector 35
b) Educational Sector 18
c) Service Sector 27
d) Rural Sector 20
35%
18%
27%
20%
IT Sector Educational Sector Service Sector Rural Sector
(Figure: 10.6)
Interpretation:
The above pie chart shows the percentage of the sectors which will get developed
most after digitalization in India.
According to 35 out of 100 (i.e.35%) respondents, IT sector will get
developed most after digitalization in India.
18 out of 100 (i.e.18%) respondents think Education sector will get developed
most after digitalization in India.
27 out of 100 (i.e.27%) respondents think Service sector will get developed
most after digitalization in India.
20 out of 100 (i.e.20%) respondents think rural sector will get developed most
after digitalization in India.
Page 79
Q-7) After digitalization, which area will become more convenient to you as
compare to their current services?
a) Reservation 15b) Banking 11c) Electricity/Water facilities 17d) Educational institutes 46e) Any other 11
15%
11%
17%
46%
11%
Reservation Banking Electricity/Water facilities Educational institues Any Other
(Figure: 10.7)
Interpretation:The above pie chart shows percentage of the areas which will become more convenient to people as compare to their current services, after digitalization.
According to 15 out of 100 (i.e.15%) respondents, reservation will become more convenient after digitalization.
11 out of 100 (i.e.11%) respondents think banking will become more convenient to them after digitalization.
17 out of 100 (i.e.17%) respondents think electricity/water facilities will become more convenient to them after digitalization, as compare to their current services.
46 out of 100 (i.e.46%) respondents think educational institutes will become more convenient after digitalization, as compare to their current services.
Whereas, according to 11 out of 100 (i.e.11%) respondents, all the 4 areas will become equally convenient as compare to their current services.
Q-8) What is your idea of ‘Digital India.’?
Page 80
a) Internet connection in every rural area 23
b) Digitalization of all government work 20
c) Free wifi at all public places 41
d) Digital Literacy 11
e) Any other 5
23%
20%41%
11% 5%
Internet connection in every rural area. Digitilization of all government work Free wifi at all public places
Digital Literacy Any other
(Figure: 10.8)
Interpretation:
The above pie chart shows the percentage of respondent’s idea of ‘Digital India’.
23 out of 100 (i.e.23%) respondent’s idea of a digital India is internet
connection in every rural area.
20 out of 100 (i.e.20%) respondent’s idea of a digital India is digitalization of
all government work.
41 out f 100 (i.e.41%) respondent’s idea of a digital India is free wifi at all
public places.
11 out f 100 (i.e.11%) respondent’s idea of a digital India is digital literacy.
Whereas, 5 out f 100 (i.e.5%) respondents’ idea of a digital india is all of the
above options.
Q-9) What rating would you give to this ‘Digital India Project.’?
Page 81
a) Excellent 24
b) Good 63
c) Fair 9
d) Poor 4
24%
63%
9%
4%
Excellent Good Fair Poor
(Figure: 10.9)
Interpretation:
The above pie chart shows the rating of ‘Digital India Project.’
24 out of 100 (i.e.24%) respondents rating for ‘Digital India Project’ is
Excellent.
63 out of 100 (i.e. 63%) respondents rating for ‘Digital India Project’ is Good.
9 out of 100 (i.e.9%) respondents rating for ‘Digital India Project’ is Fair.
4 out of 100 (i.e. 4%) respondents rating for ‘Digital India Project’ is Poor.
Q-10) Do you think ‘Digital India Project’ will get success?
Page 82
a) Agree 62
b) Disagree 8
c) Indeiffrence 30
62%
8%
30%
Agree Disagree Indiffence
(Figure: 10.10)
Interpretation:
The above pie chart shows success of ‘Digital India Project’ according to
respondents.
62 out of 100(i.e. 62%) respondents agree that ‘Digital India Project’ will be
successful.
8 out of 100(i.e. 8% respondents disagree about the success of ‘Digital India
Project.’
Remaining 30 out of 100(i.e. 30% respondents are indifference about the
success of ‘Digital India Project.’
Page 83
11.1 Summary of finding:
Page 84
CHAPTER-11Findings, Recommendations, Limitation
& Conclusion
1. Most of the people are aware of Digital India Project.
2. Digital India Project will going to uplift the standard of living.
3. People want to live in a city where every work is digitalized.
4. Literacy to every other rural people and providing digital education is very
important thing to convert India Digitally.
5. Rural people can able to adopt the digital changes only if they will be given proper
guidance of digital literacy & knowledge.
6. IT sector will get employment opportunity because this project requires people
with fresh IT skills. There is going to be vast change in development in service sector
as well as rural sector.
7. After digitalization, educational institutes will become more convenient as compare
to their current services.
8. Availability of free Wi-Fi at all public places is the idea of Digital India according to
most of the people.
9. According to most of the people, Digital India Project has been rated ‘good.’
10. According to people, Digital India Project will get great success.
11.2 Recommendation : Indian government need to start providing digital literacy to every other citizen.
Page 85
To create impact of Digital India to be realized, we have to use technology to solve problems faced by Indians and for that we need a very strong culture of grounds-up frugal innovation in IT.
Our recommendation to the government would be to set up PPP forums in each of these segments to invite industry to participate in areas where they have the domain expertise and interest.
The government has set the stage with a strong vision and an equally strong show of will to make it happen. What we need now is for them to focus on setting the right policy frameworks and processes that make it easy for industry to do business in India and encourage us to participate in India’s journey towards becoming a digital India.
What is needed now is an unprecedented focus and the will to make it happen across both government and industry.
The one area where this kind of a model is needed with a high level of urgency is in developing the culture of innovation in India.
The government must encourage open global standards that will enable India to benefit from the best technology worldwide.
The government should also focus on sustainable development and basic facilities of rural area before providing them digital services. These two have to go hand-in-hand.
The numbers are mind boggling, but they can be achieved, especially as rapid pace of innovation is increasingly making technology more favorable for mass scale adoption, which is a must for the successful realization of Digital India.
It is recommended that every citizen must realize that such an important and enormous vision cannot be the government’s job alone. We have to be an equal partner in this journey.
11.4 Limitation of Research:
Page 86
The present study is confined to a minimal sample size and may not reflect the
opinion or response of the entire population in general. There was only 100
respondents taken for the survey. The results of our study are entirely confined to
the responses of the Mumbai citizens and might deviate in terms of actual population
as a whole recommendation given after the study are entirely dependent on the
survey and the secondary & primary analysis done in the report.
11.3 Conclusion:
Page 87
Most of the people are aware of Digital India. From the survey, we have concluded
that Digital India Project will definitely uplift the standard of living. People want to live
in a digitalized city as it will provide better lifestyle through digital services. Rural
area people will also be able to adopt the digital changes only if government of India
will provide the proper training and digital literacy. Without a proper digital training, it
will be difficult for the Indians to get comfortable with digital changes in the country.
Digital India will be providing lots of job opportunities and will help in reducing
unemployment from the country. Specially IT people will get a good opportunity to
showcase their technical skills. The job will be mostly white collar job which will raise
the standard of living in the country. Service sector will also undergo vast change as
people will able to get all the work done digitally. The time taken to complete each
task will reduce to minimum. It is possible that after digitalization, there will be Net-
Zero imports in the economy by 2020. GDP of country will also be effected by this
project. This project will definitely bring prosperity & upgradation to country but
certain drawbacks are there as it is fully related to technology. Security may become
the matter of concern. Other than this, the error in the system may be lead to a
serious problem. People have lots of expectations towards this project. Government
of India has to stand upon the expectations.
Page 88
Questionnaire for “Digital India”
Page 89
CHAPTER-12Annexure
I Rabina Yesmin student of Kapol Vidyanidhi College of management studies. I would like to take the survey for my project on ‘Digital India’.
Thank you for taking the time and effort to respond to this questionnaire. Please give your most candid and thorough response to the questions below. Rest assured that the information you share here is confidential.
Name:
Age:
Gender:
Occupation:
If student, please mention your stream:
(Note: Please mark the suitable option according to you.)
Q-1) Are you aware of Digital India Project?
a) Yes
b) No
c) I’ve just heard the name.
Q-2) Do you think digital India Project will uplift the standard of living?
a) Yes
b) No
Q-3) Do you want to live in a digitalized city?
a) Yes
b) No
c) Indifference.
Q-4) According to you, what is the most important thing to convert India digitally?
a) Literacy to rural people.
Page 90
b) Digital education.
c) Both.
(If any other pleases mention):
Q-5) Do you think rural people can able to adopt the digital change in our country?
a) Yes they can.
b) I don’t think so.
Q-6) According to you, which sector will get developed most after digitalization in India?
a) IT sector.
b) Educational sector.
c) Service sector.
d) Rural sector.
Q-7) After digitalization, which area will become more convenient to you as compare to their current services.
a) Reservation.
b) Banking.
c) Electricity/Water facilities.
d) Educational institute.
(If any other pleases mention):
Q-8) What is your idea of ‘Digital India.’?
a) Internet connection in every rural area.
b) Digitalization of all government work.
c) Free Wifi at all public places.
d) Digital literacy.
(If any other please mention):
Q-9) What rating would you give to this ‘Digital India Project.’?
a) Excellent.
Page 91
b) Good.
c) Fair.
d) Poor.
Q-10) Do you think ‘Digital India Project’ will get success?
a) Agree.
b) Disagree.
c) Indifference
Thank You.
Page 92
Refrences & Webliography:
Page 93
CHAPTER-12References & Webliography
‘The Digital India book’-(by Deity)
‘The Times of India’
‘Economics Times’
https://www.google.co.in/webhp?ie=UTF-8&rct=j#q=www.digital+india.gov.in
https://twitter.com/_digitalindia?lang=en
http://www.digitalstrategyconsulting.com/netimperative/news/2015/02/top_digital_countries_singapore_and_sweden_lead_the_way.php
https://www.google.co.in/webhp?ie=UTF-8&rct=j#q=www.digital+india.gov.in
https://twitter.com/_digitalindia?lang=en
http://www.digitalstrategyconsulting.com/netimperative/news/2015/02/top_digital_countries_singapore_and_sweden_lead_the_way.php
https://www.google.co.in/webhp?ie=UTF-8&rct=j#q=what+is+digital+india
https://en.wikipedia.org/wiki/Digital_India
https://en.wikipedia.org/wiki/Ravi_Shankar_Prasad/digitalindia
http://digitalindia.gov.in/
http://digitalindia.gov.in/writereaddata/files/whats_new_doc/Presentation-UNDP-26.08.2015.v5.pdf
http://www.csc.gov.in/
http://digitalindia.gov.in/writereaddata/files/binder-flipbook/index.html
https://www.google.co.in/webhp?ie=UTF-8&rct=j#q=digital+services+in+rural+areas
https://mygov.in/group-issue/taking-e-services-rural-india/
https://mygov.in/home/46/discuss/
https://www.youtube.com/results?search_query=digital+india+campaign+2015
https://www.google.co.in/search?biw=1366&bih=667&noj=1&q=aricles+in+newspaper+about+digital+india&oq=aricles+in+newspaper+about+digital+india&gs_l=serp.3...92184.130313.0.130681.80.53.0.0.0.0.851.6561.4-3j4j4.11.0.ecynfh...0...1.1.64.serp..70.10.6000.0.wZ1bka3Ud0o
Page 94
https://www.youtube.com/results?search_query=digital+india+campaign+2015
https://twitter.com/NDLMIndia
https://www.google.co.in/webhp?ie=UTF-8&rct=j#q=soochna+seva
https://www.google.co.in/webhp?ie=UTF-8&rct=j#q=digital+panchayat+india
http://www.firstpost.com/business/digital-india-making-india-a-strategic-cyber-attack-target-report-2451986.html
https://www.google.co.in/webhp?ie=UTF-8&rct=j#q=nine+pillars+of+digital+india
http://india.gov.in/website-ministry-skill-development-and-entrepreneurship
https://www.google.co.in/webhp?ie=UTF-8&rct=j#q=current+digital+technologies
http://mashable.com/2013/10/19/chart-digital-natives/#GVmSn5w78qqH
http://maulik-kamdar.com/2009/08/socio-economic-impact-of-digital-literacy/
https://www.google.co.in/search?q=need+of+digital+india&biw=1366&bih=667&noj=1&source=lnms&tbm=nws&sa=X&ved=0CAcQ_AUoAWoVChMIlvSL07ukyAIVZBemCh0H0Q4F
http://www.oneindia.com/feature/what-is-digital-india-programme-explained-1792279.html
https://www.google.co.in/search?biw=1366&bih=667&noj=1&q=scope+of+digital+india+in+future&oq=scope+of+digital+india+in+future&gs_l=serp.3...11375.21248.0.21768.53.30.0.0.0.0.720.5157.3-2j3j4j1.10.0.ecynfh...0...1.1.64.serp..45.8.4344.0.G6YJfDctisY
Page 95
Page 96
