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Jeunesse wallet setup instructions final

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Page 1: Jeunesse wallet setup instructions final

WALLET SET-UP INSTRUCTIONS Wallet Settings Creating a Wallet Username and Password In the Back Office, under the Wallet tab, you will be prompted to create a new and unique username and password. Please use a different username and password than that of your main Back Office login. Commission Payment Options When you earn commissions, funds are automatically transferred to your Wallet account. These funds can be left in the Wallet account to pay for Autoship orders, Back Office orders, and other member’s orders using Tokens, or you may transfer them to your Pay Card or bank account using an Electronic Funds Transfer (EFT). To set up your preferences, login to your Wallet account and click on the Wallet Settings icon, then click on the Commission Payment Options icon.

• EFT (Available to all international members)—To set up an EFT, click on the EFT icon under your Wallet Settings and enter in your bank account information. You should immediately receive an email (using the email address on file in your profile) from the company NxPay containing important information that will help you activate your NxPay account at nxpay.com.

After you have entered your bank account information, login to your Wallet account, click on Wallet Settings, and then click on Commission Payment Options. Here you can choose to have all or only a specific amount of each commission transferred to your bank account; specify the amount in the box provided and click the Add button. (Any remaining amount will be left in your Wallet account.)

NOTE: Once you have configured your Commission Payment Options, the changes will apply to all future earned commissions. However, if you have already accumulated commissions in your Wallet account prior to setting up your Wallet Commission Payment Options, you must first complete a Funds Request to move these commissions from your Wallet account. (Members will incur a minimal fee per EFT transaction.)

• Checks (Available to members in the U.S. and Canada)—Choose to have all or only a specific amount of each commission sent by check; specify the amount in the box provided and click the Add button. (Any remaining amount will be left in your Wallet account.)

• Pay Cards (available to all members)—You must have a valid Pay Card registered with Jeunesse and activated through NxPay at www.nxpay.com in order to use this option. It is also highly recommended that you set-up an account with NxPay in order to view a detailed account history of your Pay Card transactions and your available balance before attempting to withdraw

Page 2: Jeunesse wallet setup instructions final

funds. (Please refer to the Pay Card Information document for instructions on activating your Pay Card on this company’s website.)

Next, login to your Wallet account, click on Wallet Settings, and then click on Commission Payment Options. Choose to have all or only a specific amount of each commission transferred to your Pay Card; specify the amount in the box provided and click the Add button. (Any remaining amount will be left in your Wallet account.)

NOTE: If you do not set up your Wallet Commission Options, all commission will remain in your Wallet account to be used to pay for Tokens, Autoship orders, or any Back Office orders you make. NOTE: For the payment options selected to be effective on the next commission pay date, they must be changed before 10:00 PM EST on each Wednesday preceding the requested commission pay date. EXAMPLE: Your commission pay date is September 14th. The request would need to be done prior to September 9th 10:00pm EST in order for the payment option to be effective. Funds Request If you have earned commissions prior to configuring your Wallet Commission Settings, these funds will remain in your Wallet account. In order to move these funds from your Wallet account, you will need to complete a Funds Request. 1. Click on the Wallet tab on the top menu, log into your account, then click on the Funds Request icon. For U.S. and Canada: Request a specific amount in the Wallet account to be paid by check or transfer funds to a Pay Card. (Remember—to have all future earnings automatically paid by check, the Wallet Commission Payment Options must be configured.) All Other Countries: You may transfer funds to a Pay Card or bank account (EFT). Request a specific amount in the Wallet account to be paid by Pay Card or EFT. (Remember—to have all future earnings automatically paid by Pay Card or EFT, the Wallet Commission Payment Options must be configured.) Pending Funds Requests A pending transaction will be visible in the Wallet Account History. When the status column changes to C (Complete) and the complete column is marked as Yes, this indicates the funds have been loaded onto your Pay Card or wired via EFT and the Funds Request has been completed. NOTE: To delete a Funds Request, click on the Delete icon before 10:00 p.m. EST on each Wednesday preceding the Funds Request. However, once the transaction status is in a Pending state, the funds transfer is in progress and cannot be deleted. Account History You may view your Wallet account history to keep track of all commission payments earned, orders paid through the Wallet account, and all Pay Card transactions. 1. Click on the Account History icon. To view the account transaction details, click on each Wallet transaction ID number.

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Note: To view your Pay Card’s account history you must activate your Pay Card with NxPay at www.nxpay.com (see separate set of instructions Pay Card Information).

Bank Wire

To bank wire funds to or from Jeunesse, please use the corresponding information below:

Domestic Bank: SunTrust Bank 25 Park Place NE, Ste 1600 Atlanta, GA 30303 ABA/Routing Number: 061000104 Account Number: 1000083756154 Beneficiary: Jeunesse Global International Bank: SunTrust Bank 25 Park Place NE, Ste 1600 Atlanta, GA 30303 Swift Code: SNTRUS3A IBAN: none Account Number 1000083756154 Beneficiary: Jeunesse Global Please note that you must notify Jeunesse immediately upon wiring funds. You are also required to fill out the Deposit Information form located in the Back Office under Distributor Information Important Forms, and fax or email this form using the information provided on the form to ensure these funds are deposited in a timely manner. If you are wiring funds to pay for an order, please make sure to reference your order number on the form as well.

NOTE: Your bank may charge a fee for wiring funds that could affect the deposit amount—Jeunesse is not responsible for these charges. Please make sure to inquire about any charges that could be deducted from the original wire amount ahead of time.