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INTRODUCTION TO CONNECTING WITH INQUIRERS 121 Connectors E-mail Response System

Introduction to121connections

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How To Navigate 121Connectons Software

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  • 1.Introduction To Connecting with inquirers
    121 Connectors E-mail
    Response System

2. Home Page:121 Connectorswww.team10million.com
After your application is accepted, you will receive a e-mail with information on how to login and create a Username and Password. Please write down this information as you will need it to login successfully in the future.Bookmark this page in your browser. Enter your Username and Password and click, Go. If you should ever lose your password, you can Reset your password or Resend an activation e-mail by clicking on the tabs below the login box and filling in your email address.
3. Your Home Page: [A very important Page!]
YourHome page is the first page to open up.Please explore all the tabs to familiarize yourself with what each tab represents.
2.Forums: This has not been activated yet!
Resources:Right click and open a new tab, and a new working 121 Connections page opens .Copy a resource on the 2nd page and paste it into your email on the 1st page.
Frequently Asked Questions:Do the same as #3.A more detailed listof FAQ can be found in http://121Tools.com .
Profile & Sign Up:Only applicable if you need to change your profile or you wish to sign up a friend.
4. My Tools:
My Messages, Queues & Inquirers
On the left, are the My Tools tabs.
My Messages:This is your e-mail Inbox and other folders you may want to create to store your conversations you have with Inquirers.
My Queues:This is what your Home page opens to by default.
My Inquirers:This is a list of all your Inquirers that you have replied to in the past.
5. My Tools:New Inquiries, Team Queues & Group Queues
1.Your New Inquiries.These are Inquirers who have been assigned to you. You will not see any if Inquirers have not been assigned to you manually by the Head Coach.
2.New Inquiries on the Team Queues.You as a Connector have been placed on a team with a Coach.You will be notified as to what team you are on by your Coach.You can reply to any Inquirer in your team queue.
3.New Inquiries on the Group Queues.These are Inquirers who have been assigned to a Group that your team has been assigned to answer.You can reply to any of these Inquirers.
6. Your Connector Assignment page:1.Prayer Request Template
On the right side you will see the Inquirers Comments and their Status. Be sure to read this information before you edit your reply.
Highlight the bold print line in the e-mail, and replace it with a summary of the prayer request or you can copy and paste the comment. When you are finished, you can click the send button.You will finda copy of yourresponse to this inquirer in My Messages.
7. Your Connector Assignment page:2. Inquirer Has Received Christ Template
On the right side you will see the Inquirers Comments. Be sure to read this information before you edit your reply.
Check the Inquirer Status on the right side.See what city they are from, and what Website they joined from.When you are finished, you can click the Send button.You will find your response to this inquirer in My Messages.
8. Your Connector Assignment page:3. Inquirer Has Re-committed to Christ Template
On the right side you will see the Inquirers Comments. Be sure to read this information before you edit your reply.
Check the Inquirer Status on the right side.See what city they are from, and what Website they joined from.When you are finished, you can click the Send button.You will find your response to this inquirer in My Messages.
9. Your Connector Assignment page:4. Inquirer Has A Question
On the right side you will see the Inquirers Comments. Be sure to read this information before you edit your reply.
Check the Inquirer Status on the right side.See what city they are from, and what Website they joined from.When you are finished, you can click the Send button.You will find your response to this inquirer in My Messages.
10. My Messages:5. Your Messages Inbox & other Folders
Message bar: 4 tabs
New Message
Reply to Message (received)
Send message to Supervisor (coach)
If you wish to delete a message, select Trash in the selection box and click on the envelope > tab.This sends the message to Trash.
2 Flags:
Flag a message for further follow-up.
Un-flag a message.
Familiarize yourself with the tabs on both levels at the top.
11. My Messages:6. Your Messages Alerts!!!!!
When an Inquirer replies to your email, you will receive an alert message from [email protected], telling you that you have a message waiting in your Inbox.Two colors will appear.
1.A Green ! Means that you have a new message and it has not been read.It will also appear on the right.
2.A Red !Means that you have not replied back to the Inquirer.After you have replied, the red ! will go off.
On the bottom left you can click on the Inquirers profile.
12. Results of 121 Connectors Ministry: Awesome!(as of July 4th, 20107. See:www.project10million.com