Retail Practice

Retail Capability Deck Quadrant4

http://www.qfor.com/

Quadrant 4 – At a glance

2

Qu

adra

nt

4 L

oca

tio

ns

3

Growth

17% Customer growth – 130

60% Revenue growth – $38MM (E – ‘13)

21% Technical resources growth – 650

2013

Gro

wth

4

Statistics S

tati

stic

s

20MM hours of ADM Services

9MM hours of Consulting Services

5MM hours of IMS Services

400,000 Service Desk Users

22,000 Data Bases

1.5MM Batch Jobs

300+ Content driven websites

64,000 Servers

74,000 Network Devices

6000 TBs Storage

Q4 Differentiators

5

Prescriptive approach • Agility in diagnosing the root causes • Implementing remedies besides future

proofing solutions

Rich experience in IT • In-depth Industry experience and domain

expertise • Matured processes ensuring quality and timely

deliverables

Longstanding customer relationships • Long-term, loyal leaders assure reliability in

customer partnerships • Trusted technology partner for industry leaders

for more than a decade

6

Practice Overview

Service Offerings

Vertical Focus

Process Expertise

• Provided over 5000 man years of

consulting and solution

implementation to global retailers.

• Retail customers are spread across

North America, Europe and Asia

Pacific.

• System Integration

• Application Development and

Maintenance

• Technology Enablement

• CRM

• Enterprise solutions – SAP and

Oracle

• Big Data Implementations

• Store Systems

• E-Commerce and Omni Channel

Solutions

• Loss Prevention Solution

• Reporting and Analytics

• Retail Solutions on SMAC

• Domain and technology specialists

• Global experience in implementing

large solutions for leading retailers

• Expertise in complete range of IT

and retail business solutions

including Omni channel

Commerce, Analytics, Master Data

Management, Point-of-Sale, and

Customer Relationship

Management.

Retail Practice Overview| e-commerce | Retailsphere| Technology

7

E-c

om

mer

ce P

roce

ss

Exp

erti

se

E-commerce platform - development / support

Omni Channel - User experience Personalization &

Recommendation Engine Integration – Payment gateway,

social sites, ERP, 3rd party applications, Punch out orders

Analytics – Predictive, Customer Sentiment, Social, 360 degrees

Mig

rati

on

Ser

vice

s

Platform Migration Tool based migration to crash

timelines and cost

Sys

tem

s In

teg

rati

on

Design, Development and Testing of E-commerce solutions

Mobile Commerce Development Integration with legacy and 3rd

party systems

Ap

plic

atio

n D

evel

op

men

t

and

Mai

nte

nan

ce

Ops and BI support for E-Commerce

Integration with legacy and 3rd party systems

Strong experience in integrating cross-architecture solutions

Co

nsu

ltin

g S

ervi

ces

Architectural and technology advisory services E-commerce Capacity

Capacity Planning E-commerce Architecture (SOA)

Definition

Test

ing

Ser

vice

s Automated testing and continuous integration

Certified processes Testing Lab

Retail Practice Overview| E-commerce | Retailsphere| Technology

8


Au

gm

en

ted

Re

ality

State-of-the-art

augmented reality

technology to

transform the in-

store retail

experience

De

al o

f th

e D

ay White labeled Deal of

the Day system that

enables retailers to

offer a utilizing web,

mobile, SMS, email &

social media with multiple redemption

options.

Dig

ita

l A

ud

io M

ob

ile

Ma

rke

tin

g

Using state–of-

the-art

steganography

technology to

embed bits in audio streams

for in-store

retail

marketing.

Pri

nte

d S

ilic

on

RFID technologies

for retail using

printed silicon for

Consumer

Products

NFC based platform for

mobile payments. Used

for payments at Point-

Of-Sale, Vending

machines, toll booths

and Person2Person

payments..

Re

wa

rds

an

d S

avin

gs

Mobile Rewards

and Savings

technology to

increase customer loyalty.

Sm

art

Ve

nd

ing

T

ec

hn

olo

gy

Using touchscreen,

NFC, QR codes with

mobile payment for a

unique vending

machine

Fa

ce

bo

ok

A

pp

lic

ati

on

Su

ite

DotViral is a suite of

Social media apps that

spread brand

awareness, such as

dotChat, dotVideo,

dotShop,and

dotCoupon

Dir

ec

ted

Re

sp

on

se

TV

QRTV is an interactive

shopping experience

on the Samsung App

Platform/Google TV,

which enables

consumers to watch a

video clip of a product

and purchase the

product using a mobile

device through the use

of QR Code

Mu

lti-

Ch

an

ne

l M

ark

eti

ng

A multi-pronged

messaging system that

enables messages

to be sent to and

tracked over multiple

end points, such as

IVR, Facebook, Twitter,

SMS and Email.

Supports message

templates, scheduling,

custom & RSS

messaging.

Pa

ym

en

t a

nd

Mo

bile

W

alle

t

Mu

lti C

ha

nn

el L

oc

ati

on

A

wa

re C

ou

po

nin

g

Qwoosh is a location

aware mobile couponing

system that enables

consumers to receive

coupons and promotional

offers on mobile devices

and social media. Works

with multiple channels –

Facebook, Twitter,

Mobile Apps, Mobile

sites, Web, QR Codes

and more.

QR

Co

de

s a

nd

N

FC

QRazor is a system for

managing QR Codes,

Datamatrix and several

other code types for use

in advertising,

marketing, couponing,

and more. Qrazor is an

ecosystem that includes

URL shortening,

redirection, and reading.

Enables custom code

types and embedding in various apps.

9

Content E-mail Campaign Mobile

Se

arc

h to

ols

S

ec

urity

Social Media Payment Shipping

An

aly

tic

s/

Re

po

rtin

g

Ord

er

Ma

na

ge

me

nt

Image

Marketplace


Thank You

10