Retail Capability Deck Quadrant4
Quadrant 4 – At a glance
2
Qu
adra
nt
4 L
oca
tio
ns
3
Growth
17% Customer growth – 130
60% Revenue growth – $38MM (E – ‘13)
21% Technical resources growth – 650
2013
Gro
wth
4
Statistics S
tati
stic
s
20MM hours of ADM Services
9MM hours of Consulting Services
5MM hours of IMS Services
400,000 Service Desk Users
22,000 Data Bases
1.5MM Batch Jobs
300+ Content driven websites
64,000 Servers
74,000 Network Devices
6000 TBs Storage
Q4 Differentiators
5
Prescriptive approach • Agility in diagnosing the root causes • Implementing remedies besides future
proofing solutions
Rich experience in IT • In-depth Industry experience and domain
expertise • Matured processes ensuring quality and timely
deliverables
Longstanding customer relationships • Long-term, loyal leaders assure reliability in
customer partnerships • Trusted technology partner for industry leaders
for more than a decade
6
Practice Overview
Service Offerings
Vertical Focus
Process Expertise
• Provided over 5000 man years of
consulting and solution
implementation to global retailers.
• Retail customers are spread across
North America, Europe and Asia
Pacific.
• System Integration
• Application Development and
Maintenance
• Technology Enablement
• CRM
• Enterprise solutions – SAP and
Oracle
• Big Data Implementations
• Store Systems
• E-Commerce and Omni Channel
Solutions
• Loss Prevention Solution
• Reporting and Analytics
• Retail Solutions on SMAC
• Domain and technology specialists
• Global experience in implementing
large solutions for leading retailers
• Expertise in complete range of IT
and retail business solutions
including Omni channel
Commerce, Analytics, Master Data
Management, Point-of-Sale, and
Customer Relationship
Management.
Retail Practice Overview| e-commerce | Retailsphere| Technology
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E-c
om
mer
ce P
roce
ss
Exp
erti
se
E-commerce platform - development / support
Omni Channel - User experience Personalization &
Recommendation Engine Integration – Payment gateway,
social sites, ERP, 3rd party applications, Punch out orders
Analytics – Predictive, Customer Sentiment, Social, 360 degrees
Mig
rati
on
Ser
vice
s
Platform Migration Tool based migration to crash
timelines and cost
Sys
tem
s In
teg
rati
on
Design, Development and Testing of E-commerce solutions
Mobile Commerce Development Integration with legacy and 3rd
party systems
Ap
plic
atio
n D
evel
op
men
t
and
Mai
nte
nan
ce
Ops and BI support for E-Commerce
Integration with legacy and 3rd party systems
Strong experience in integrating cross-architecture solutions
Co
nsu
ltin
g S
ervi
ces
Architectural and technology advisory services E-commerce Capacity
Capacity Planning E-commerce Architecture (SOA)
Definition
Test
ing
Ser
vice
s Automated testing and continuous integration
Certified processes Testing Lab
Retail Practice Overview| E-commerce | Retailsphere| Technology
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Retail Practice Overview| e-commerce | Retailsphere| Technology
Au
gm
en
ted
Re
ality
State-of-the-art
augmented reality
technology to
transform the in-
store retail
experience
De
al o
f th
e D
ay White labeled Deal of
the Day system that
enables retailers to
offer a utilizing web,
mobile, SMS, email &
social media with multiple redemption
options.
Dig
ita
l A
ud
io M
ob
ile
Ma
rke
tin
g
Using state–of-
the-art
steganography
technology to
embed bits in audio streams
for in-store
retail
marketing.
Pri
nte
d S
ilic
on
RFID technologies
for retail using
printed silicon for
Consumer
Products
NFC based platform for
mobile payments. Used
for payments at Point-
Of-Sale, Vending
machines, toll booths
and Person2Person
payments..
Re
wa
rds
an
d S
avin
gs
Mobile Rewards
and Savings
technology to
increase customer loyalty.
Sm
art
Ve
nd
ing
T
ec
hn
olo
gy
Using touchscreen,
NFC, QR codes with
mobile payment for a
unique vending
machine
Fa
ce
bo
ok
A
pp
lic
ati
on
Su
ite
DotViral is a suite of
Social media apps that
spread brand
awareness, such as
dotChat, dotVideo,
dotShop,and
dotCoupon
Dir
ec
ted
Re
sp
on
se
TV
QRTV is an interactive
shopping experience
on the Samsung App
Platform/Google TV,
which enables
consumers to watch a
video clip of a product
and purchase the
product using a mobile
device through the use
of QR Code
Mu
lti-
Ch
an
ne
l M
ark
eti
ng
A multi-pronged
messaging system that
enables messages
to be sent to and
tracked over multiple
end points, such as
IVR, Facebook, Twitter,
SMS and Email.
Supports message
templates, scheduling,
custom & RSS
messaging.
Pa
ym
en
t a
nd
Mo
bile
W
alle
t
Mu
lti C
ha
nn
el L
oc
ati
on
A
wa
re C
ou
po
nin
g
Qwoosh is a location
aware mobile couponing
system that enables
consumers to receive
coupons and promotional
offers on mobile devices
and social media. Works
with multiple channels –
Facebook, Twitter,
Mobile Apps, Mobile
sites, Web, QR Codes
and more.
QR
Co
de
s a
nd
N
FC
QRazor is a system for
managing QR Codes,
Datamatrix and several
other code types for use
in advertising,
marketing, couponing,
and more. Qrazor is an
ecosystem that includes
URL shortening,
redirection, and reading.
Enables custom code
types and embedding in various apps.
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Content E-mail Campaign Mobile
Se
arc
h to
ols
S
ec
urity
Social Media Payment Shipping
An
aly
tic
s/
Re
po
rtin
g
Ord
er
Ma
na
ge
me
nt
Image
Marketplace
Retail Practice Overview| e-commerce | Retailsphere| Technology
Thank You
10