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REVOLUTIONISE YOUR
REFERRALS!
What will we be thinking about?
• Cold Calling vs Referrals • Why referrals? • Challenges to overcome • How to make referrals part of our process • Making ourselves a=rac>ve to our referees
Cold Calling vs Referrals START
Intro call x 5 Objec>ons
Mee>ng Sell Yourself Nego>ate Rates
Job Outline Compe>>on
Job on Adver>se Share on social Search database Send
mailshots
Recruiter interviews
Sell candidates to hiring manager Objec>ons
Interviews Chase feedback
Offer Renego>ate
fee
Place
Intro call Made by mutual contact or expected as introduced
Mee>ng Balanced
conversa>on Rates – what did mutual contact pay? Strong case
for exclusivity
Job on Review current network Referrals
Interviews Offer Place
Referrals
Cold Calling = 18 steps
Referrals = 8 steps
Why referrals?
• They’re not calling all the shots • Reduced >me to fill • Increased reputa>on in marketplace • Exclusivity • Repeat business
Challenges
• Compe>>on • What do they like/dislike? • Adapt our behaviour to suit • Who should we be hiring? • Keep up-‐to-‐date with market trends, ideas and resources • Know what the expecta>ons are
How to make referrals part of our process
• Think about our business – who knows who? • Make a wish list – who do you have in common? • Be socially ac>ve • Ask! • Use mee>ngs as an opportunity to get referred • Set targets • Refer to be referred
Making ourselves aLracMve to our referees
• Sa>sfy their curiosity • Show them we’re worth speaking with • Give confidence in our capabili>es • Be ac>ve on relevant social sites • Get tes>monials on our website • Ensure our website is op>mised for SEO
AcMon plan
• Know our network • Be socially superior • Make asking a habit • Introduce to be introduced • Own our online presence
@firefishnow
http://uk.linkedin.com/in/vickihemphill1
facebook.com/firefishsoftware
youtube.com/firefishsoftware
#lovethefish