J. GARCIA - VERDUGOMadrid Area, Spain, ES Spain • (+34) 722662367 • jgarver@outlook.es

linkedin.com/in/jgarciaverdugo

Industrial Engineer | Quality Management and Assurance | Quality Auditor | H&S| Continuous Improvement | FMEA Developer

Text Section“Tenacious, versatile, proactive and flexible professional that o ers the e ective and successful definition, development,implementation, certification and command of Quality Management Systems based in ISO 9001, ISO/TS 16949 and InternationalRailway Industry Standard in demanding manufacturing environments. With an excellent knowledge and background in all areas ofQuality Management, passionate about improving processes and people through innovative strategies and initiatives, he owns deepculture and practice for the identification of Quality Assurement needs on manufacturing enviroments with powerful ability for theimplementation of effective solutions that result in maximized efficiency”.

SkillsQuality Management SystemImplementation

ISO 9001, ISO/TS 16949 and International Railway IndustryStandard (IRIS)knowledge

Quality Management SystemAudits and ManufacturingProcesses Audits

Quality Continuous Improvement

Business Process Management(BPM)

Management of Key PerformanceIndicators

Avanced Product QualityPlanning (APQP)

Production Part ApprovalProcess (PPAP)

Supplier Quality Assurance

Quality Tools

Problem Solving

Design and Process Failure Modeand Effects Analysis (FMEA)

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Work History

Development

Corrective and PreventiveActions (CAPA)

Measurement System Analysis(MSA)

Inprocess Quality Assurance

Teaching, Coaching and TrainingAbility

Aug 2012 - present Quality Management System Responsible and Information Technology Developer

B. A. M. G. y Asociados, S. A.► Design, development and implementation of the Quality Management System.

► Involved in the consistency, improvement and excellence of the Internal Systems and Processesassociated with the practice of law.

► Strategic Quality Management in the law firm by applying the Quality Function Deployment ( QFD )principles.

► Development and implementation of Business Process Management principles and practices. Use ofthe ARIS software platform for the Processes definition and modelling.

► Continuous Improvement of methods and techniques for all operations of the Law Firm, adoptingmodern Quality Tools principles.

► Development, coaching and training of the personnel in order to improve the e ectiveness andefficiency of the Internal Processes.

► Definition, design and implementation of the Documental Management System.

Jan 2008 - Jul 2012 QualityManagement Systems Coordinator and Quality ContinuousImprovementResponsible

KNORR-BREMSE(Sociedad Española de Frenos + Merak Sistemas IntegradosdeClimatización).► Implementation of the International Railway Industry Standard (IRIS) and certification of the QualityManagement System according to this Standard.

► Collaboration in the development of an Integrated Management System ( Quality, Enviroment, Healthand Safety ) based in the Business Process Management ( BPM ) principles.

► Implementation, management and conducting of the internal Audits Schedule for the QualityManagement System and Manufacturing Processes. Management and follow up of Corrective ActionPlans.

► Driving and follow up of the Continuous Improvement Program and verification of the e ectiveness ofthe Improvements and Preventive activities.

► Practical implementation of Quality Tools such as: Root Cause Analysis, Eight Disciplines ( 8D ), Plan –Do – Check – Act ( PDCA ), 5 Whys, Design and Process FMEA, Poka Yoke, Statistical Process Control ( SPC ),etc.

► Definition and implementation of Quality self-control checks executed by the operators on theproduction lines.

► Coaching, training, and development of the Quality Team members and other plant personnel inQuality Management System principles and Quality Tools.

► In charge of the Special Processes of bonding, crimping, riveting and brazing.

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Jan 1997 - Dec 2007 Quality Manager

NAGAMOHR, S. A. (Automotive Industry Strategic Supplier)► Implementation and certification of the Quality Management System according to the ISO 9002:1994Standard requirements. Update and certification to ISO 9001:2000 Standard. Implementation of thespecific requirements of Valeo 1000 Standard and ISO/TS 16949:2002 Standard and certification.

► Development and implementation of Process Quality Control Plans and Quality Self-Control checksexecuted by the operators on the production lines.

► Practical implementation of Quality Tools such as: Root Cause Analysis, Eight Disciplines (8D), Plan – Do– Check – Act (PDCA), 5 Whys, Process Failure Mode and E ects Analysis (Process FMEA), Poka Yoke,Statistical Process Control (SPC), etc.

► Development and delivering of the appropriate training, coaching and qualification of manufacturingpersonnel on Quality Tools and Quality Management System basic concepts.

► Implementation of APQP (Advanced Product Quality Planning) process and activities. Management ofthe PPAP Process (Production Part Approval Process).

► Management of Customer complaints and warranty claims through Problem Solving, Root CauseAnalysis and the implementation of permanent Corrective and Preventive actions (CAPA).

► Planification and Assurance of the Quality level within the Supply Chain.

► Management of the calibration program for all measurement instruments and equipments. Planningand performance of Measurement System Analysis (MSA).

► Implementation, management and conducting of the internal Audits Schedule for the QualityManagement System, manufacturing processes and product audits. Management and follow up ofCorrective Action Plans.

► Development, follow up and periodic update of a Yearly Program for Quality Improvements in order toreach the excelence in Quality Continuous Improvement.

► Development, update and maintenance of Process Failure Mode and Effects Analysis (FMEA) leadingcross-functional teams.

►Development, organization, management and maintenance of the Company’s Health & Safety Program.

Mar 1996 - Dec 1996 Quality Engineer

TREMASA (Trefiladora Madrileña, S. A.)► Support on the Design, Development and Implementation of a Quality Management System (QMS) inorder to meet the requirements of the ISO 9001:1994 Standard.

► Creation, update and maintenance of the Quality Manual, Operational Procedures, Work Instructionsand record formats and templates. Documental Control and Management.

► Role of Internal Quality Auditor, conducting products, manufacturing processes and QualityManagement System (QMS) Audits.

► Practical implementation of Quality Tools. Support in Process Failure Mode and E ects Analysis (FMEA)and Control Plans development and implementation.

Mar 1993 - Sep 1995 Technical and Quality Assurance Manager

GUIJARRO HERMANOS – FAPESA (Fábrica de Aparatos de Protección Eléctrica, S. A.)► Technical leading role in Miniature Circuit Breakers (MCB) and Earth Leakage Circuit Breakers (ELCB)research and development activities.

► Methods-Time Measurement (MTM) deployment. Manufacturing processes analysis and optimization.Productivity Improvement.

► Development and implementation of Supplier Quality Assurance (SQA) Plan.

► Customer complaints investigation, Problem Solving, Root Cause Analysis and support to a ersalesservice function.

► Led and successfully executed Improvement Projects across the organization.

► Design and implementation of the Quality Management System (QMS) of the organization.

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Education

LanguagesSpanish - Native.

English - Proficient user in verbal and written communication.

Computer SkillsProficient on computer programs: Microsoft Excel, Word, Power Point, Access, Visio, databases, Autocad, Web Tools, Internet.Proficiency in Information Technology systems utilized in Quality Management Systems and Business Processes: MiniTAB, ARISsoftware (Business Process Management), IRIS Audit - Tool, and so on.

InterestsPiano composition and music production. Writing, reading, english and spanish literature, technical books, ebooks.

Additional InformationOpen and ready to relocate or travel any time and anywhere in the world for the organization purposes and interests, in order tobecome an integral part of the company.

Jan 2005 - Jul 2015 Additional Training and Coaching:

Different schools and academies. International Railway Industry Standard (IRIS) Internal Auditor Training Course.

Finances, Leadership, Communication Strategies.

Various courses and seminars related with Quality Tools: Metrology, Poka – Yoke, Plan – Do – Check – ActCycle (PDCA), Factor Tree Análisis (FTA), 8 Disciplines (8D), etc.

Oct 1984 - Jun 1992 Upper Degree in Industrial Engineering.

Escuela Técnica Superior de Ingenieros Industriales - Universidad Politécnica deMadrid.Field of Study: Metallurgy and Iron and Steel Industry.

Oct 2004 - Oct 2005 Master Degree in Prevention of Occupational Risks (Advanced Expert)

Instituto Madrileño de FormaciónField of Study: Occupational Safety

Jun 2010 - Sep 2010 European Adhesive Specialist (EAS)

Fraunhofer IFAM (Bremen – Germany)Validated by the European Federation for Welding, Joining & Cutting (EWF)

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