1. By MBA 1st year DMS Bandi siva Venkatesh Niranjan Rathnakumar Ganesh sundar

2. Organizational communication flows through its structure, which affects: behavior human relations performance 3. The exchanges of information and influences the organization's members, because there is any involvement between one and another, manager and employees in formal organization. 4. Dimension of communication process: 1.The sender of message 2.Ccommunication transmission 3.Receiver. Disturbance to communication process: 1. Barrier Process, such as sender barrier, encoding barrier, massage barrier, medium barrier, decoding barrier, receiver barrier and feedback barrier. 2. Personal barrier 3. Physical barrier 4. Semantic barrier 5. The style of common communication in organization is very influenced by the personal style of communication. The style of communications divided into 3 Assertive Aggressive Non assertive 6. Organizational communication the compounded interpersonal communication process across an organization. Communication flows in an organization are: Formal communication Vertical Horizontal Informal communication Grapevine (multidirectional) 7. Communication through officially designated channels of message flow between organization positions Official information exchange Usually found in organizational charts, policy manuals, or hierarchical structures Informal Communication Episodes of interaction that do not reflect officially designated channels of communication is inherent and even a necessary aspect of organization life. Pro: Creates a relaxed, comfortable climate 8. Lateral D o w n w a r d U p w a r d 9. According to Bartol and Martin, Upward communication is the vertical communication flows form lower level to one or more higher levels in the organization. 10. According to Bartol along with Martin, Downward communication is a vertical communication which streams style an increased levels to help more than one cheaper levels within the organization. 11. Ricky W. Griffin, Horizontal communication involves colleagues and peers at the same level of the organization. 12. Grapevine the informal vehicle through which messages flow throughout the organization 13. Physical Barriers Distortion Lack of Subject Knowledge Ambiguous, Muddled Messages Semantics(The study of language with special concern for the meanings of words and other symbols.) Rumors Stress Information overload Failing to Communicate /Loss of Transmission Hesitation to be candid 14. Credibility Courtesy Clarity Correctness Consistency Concreteness Conciseness