Understanding Coaching

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Francesco Attanasio @LeanScrumMaster

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In poche parole il Coaching è un mezzo per trasportare il coachee da dove è ora nella sua vita, lavoro, etc. a dove vuole arrivare Come possiamo definire l’Agile Coaching?

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In the context of agile teams, coaching takes on the dual flavor (sapore) of coaching and mentoring. You are coaching to help someone reach for the next goal in their life, just as a professional work/life coach does. You are also sharing your agile experiences and ideas as you mentor them, guiding them to use agile well. The world of professional work/life coaching applies 100% to agile coaching. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------- In this way, coaching and mentoring are entwined for the sake of developing talented agilists so that more and better business results arise through scrum. In the scrum world, coaching and mentoring have been wrapped up (impacchettati) in the cumulative term coaching. The coach exists solely for the coachee, not so for us. We can’t let the coachee’s agenda rule completely because we must also mix in our agenda: to influence the coachee to use agile well. We are using skills from the world of professional coaching, but we are not truly professional coaches. A serious point of ethics for professional coaches holds that the coachee’s agenda must be the single guiding light of the coaching relationship. The art of Agile coaching is understanding the situation, the values underlying Agile software development, and how the two can combine. Coaching is all about working with people. The joy of coaching has to be when you see the team achieve their goals without consciously trying to be Agile. The daily standup often reveals areas where team members need coaching support. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Building Your Network Meeting up with other people who care about Agile and care about software helps you reset your compass. Explaining your frustrations to others is a relief but also helps to put things into perspective. Other people will have different ideas, experiences, and points of view that can challenge your thinking. Often you are so deeply involved in your own company that it is hard to see the forest for the trees, but when you listen to others, things jump out at you. You’ll also find that listening to other people’s frustrations and suggesting ideas for them to try is great practice for coaching. Don’t just focus on the Agile software community. Seek out coaches or facilitators who work in other industries, who can help you develop those skills, and who gain perspective on your current job role. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Developing a Coaching Attitude Developing a positive attitude to your coaching is essential. You have to believe change is possible before you can make it happen. You need to show you’re open to new possibilities and ideas while keeping your feet firmly on the ground. What a team needs from you is guidance on what they can do and a shot of courage to make these changes a reality. Here are some important habits to develop as an Agile coach: • Lead by example. • Keep your balance. • Set a realistic pace. • Mind your language. • Learn as you go. Let’s look at each of these in turn to see what they mean in practical terms.

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Astonishing [sorprenndente] Getting great results is the ultimate goal of any agile team and of any individual for that matter. And in order to get the great results or even astonishing results and in order to get them to last we need to focus on the foundation, on the roots. Here is a metaphor from Lyssa Adkins: high performance tree. The high performance tree has values as roots and characteristics of high performance as leaves. If the roots are strong enough and the leaves gather in enough light the tree will bear fruits, the fruits of high performance. So you need to focus on the foundation, on the roots, to get great results! Using the tree this way, your questions become challenges to them, a way to call them forth to a brighter vision of what they can become together. Commitment: Be willing to commit to a goal. Scrum provides people all the authority they need to meet their commitments. Focus: Do your job. Focus all your efforts and skills on doing the work that you’ve committed to doing. Don’t worry about anything else. Openness: Scrum keeps everything about a project visible to everyone. Respect: Individuals are shaped by their background and their experiences. It is important to respect the different people who comprise a team. Courage: Have the courage to commit, to act, to be open, and to expect respect (Schwaber and Beedle 2001). If the roots are strong and the leaves gather in enough light, the tree will bear fruit. These are the fruits of high performance. [Adkins, Coaching Agile Teams]

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Commitment Courage

Focus Openness

Respect

Room for Team and individual growth

Get Business value faster

Get the right Business value

Team that can do anything

Get Astonishing Results

Self-Organizing

Trust motivates them Empowered

Consensus driven

Constructive disagreement

Believe they can solve any problem

Owns its decisions and commitments

Committed to Team success

Where are your roots weak? What leaves do you want to work on? Are you getting any fruits?

The High Performance Tree by Lyssa Adkins: “Coaching Agile Teams”

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The first step to seeing positive change in others is to expect it. [D. Rock, “Quiet Leadership”]

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It’s not criticism or evaluation

F = Frequent A = Accurate S = Specific T = Timely

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THINKING ------------------------- What We Think

EMOTIONS ------------------------- What We Feel

BEHAVIORS ------------------------- Our Habits

RESULTS ------------------------- The Outcomes IN

VISI

BLE

OBS

ERVA

BLE

Credits: David Rock

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Times when people experience success.... show disappointment…. concerns, …. complain about someone else…. admit a mistake….. keep silent or blocked…. asks for advice to solve a problem

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http://www.scruminc.com/blog/page/7/

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#idefineagile Actively

Improvements Gain

Learning Everyday

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The Essence of Coaching is Facilitating positive change by improving thinking If you want great results, you should focus on the roots (values) Continuous improvements and Active Learning are the keys to succed with AGILE

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Contacts

Francesco Attanasio

[email protected]

@LeanScrumMaster

http://it.linkedin.com/pub/francesco-attanasio/62/a25/460

mailto:[email protected]

Presentations & Public Speaking

Understanding Coaching