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Session that explores innovative use of technology by voluntary sector organisations. Carr Gomm uses individualised software to empower people with disabilities and communication impairments. ‘Click Go’ enables people to direct all aspects of their support and manage their own social care budget. Includem uses current accurate data to deal with risk in front line services sensibly, not to become risk averse and to achieve best outcomes for the young people it works with. Contributed by: CCPS
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SIGN UP FOR OUR NEWSLETTER AT WWW.INCLUDEM.ORG There for young people 24/7
Includem is a specialist charity, founded
in 2000 solely to address a gap in services for Scotland’s most vulnerable and
chaotic young people and their families.
SIGN UP FOR OUR NEWSLETTER AT WWW.INCLUDEM.ORGThere for young people 24/7
• Includem staff work on a one to one basis with Young People and families in their own communities.
• Most of our support takes place out with office hours, 365 days a year with 24hr access to services via helpline.
• Embracing technology has taken Includem forward both in terms of operational delivery and support functions and has improved efficiency and quality of work – although there were challenges!
Includem Information Database – M.A.P.S.
Management
Analysis
Practice
Standards
There for young people 24/7
SIGN UP FOR OUR NEWSLETTER AT WWW.INCLUDEM.ORG There for young people 24/7
Deployment and Re-deployment of Staff
SIGN UP FOR OUR NEWSLETTER AT WWW.INCLUDEM.ORG There for young people 24/7
Creating and progressing personalised Support Plans
Agreeing and monitoring Goals and Steps to achieve them
SIGN UP FOR OUR NEWSLETTER AT WWW.INCLUDEM.ORG There for young people 24/7
SIGN UP FOR OUR NEWSLETTER AT WWW.INCLUDEM.ORG There for young people 24/7
Measuring Outcomes
SIGN UP FOR OUR NEWSLETTER AT WWW.INCLUDEM.ORG There for young people 24/7
Mobile Technology
SIGN UP FOR OUR NEWSLETTER AT WWW.INCLUDEM.ORG There for young people 24/7
•Accurate• Up to date• Concise• Relevant• Easily Accessible
Information has to be
SIGN UP FOR OUR NEWSLETTER AT WWW.INCLUDEM.ORG There for young people 24/7
Risk Enablement
• Check in/check out procedure
• Emergency button
• G.P.S. tracking
SIGN UP FOR OUR NEWSLETTER AT WWW.INCLUDEM.ORG There for young people 24/7
Challenges and future proofing
• 3G network can be unreliable and slow
• Moving to 4G with personal Wi-Fi hotspot
• Looking at other ways of communicating with Young People i.e. social media
• Phase 2 of M.A.P.S.