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Includem is a specialist charity, founded
in 2000 solely to address a gap in services for Scotland’s most vulnerable and
chaotic young people and their families.
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• Includem staff work on a one to one basis with Young People and families in their own communities.
• Most of our support takes place out with office hours, 365 days a year with 24hr access to services via helpline.
• Embracing technology has taken Includem forward both in terms of operational delivery and support functions and has improved efficiency and quality of work – although there were challenges!
Includem Information Database – M.A.P.S.
Management
Analysis
Practice
Standards
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Deployment and Re-deployment of Staff
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Creating and progressing personalised Support Plans
Agreeing and monitoring Goals and Steps to achieve them
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SIGN UP FOR OUR NEWSLETTER AT WWW.INCLUDEM.ORG There for young people 24/7
Measuring Outcomes
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Mobile Technology
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•Accurate• Up to date• Concise• Relevant• Easily Accessible
Information has to be
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Risk Enablement
• Check in/check out procedure
• Emergency button
• G.P.S. tracking
SIGN UP FOR OUR NEWSLETTER AT WWW.INCLUDEM.ORG There for young people 24/7
Challenges and future proofing
• 3G network can be unreliable and slow
• Moving to 4G with personal Wi-Fi hotspot
• Looking at other ways of communicating with Young People i.e. social media
• Phase 2 of M.A.P.S.
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