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Engaging with students as co-creators of employability resources
Diane Bell, Research LibrarianCity University London
www.city.ac.uk/library
www.city.ac.uk/library
Library Employability Group
To what extent can we co-create with students?
Research best practice and develop Library Services support for employability.
Embed employability in information literacy provision.
Create employability support materials eg online guide, workshops, collections with student input.
www.city.ac.uk/library
Approach• Create student-centred employability resources
informed by experience- based design (as used in the NHS) to enhance services.
• Consult students from different disciplines and levels & use the experiences, narratives and ideas of participants.
• Development of collections, library guides and workshops.
• Provide organic, evolving rather than static resources.
www.city.ac.uk/library
Engagement methods
• “Students are increasingly actively involved in the enhancement of their university experience” (KCL, 2015).
• Survey on Survey Monkey sent to some selected students & via Departmental Administrators (Law & Social Sciences & Business & Library Science).
• Follow up qualitative interviews with some respondents.• Asked for feedback & ‘crowdsourced’ content on our new
Employability Library guide - design, content and suggested resources. Webform still on guide.
• Feedback & suggestions after workshops.
www.city.ac.uk/library
IL: how can Library Services help? Library resources used
1
0 10 20 30 40 50 60 70 80 90 100
89
77
59
53
36
Study skills packages 36% Signposting other departments 53%
Workshops 59% Online employability guide 77%
Online resources 89%
Databases 25% Books 19% Journals 19%
Training 19% Online guides 19%
www.city.ac.uk/library
Student feedback: Survey & Interviews
www.city.ac.uk/library
Library guide feedback“I think it looks great”. “Many thanks for the hard work which went into putting it together”. “A very thorough and useful guide”“More visuals and video content”. Embed content in other guides. “NGO/ government jobs”Current awareness – market sectorsExpand company information section & descriptions
www.city.ac.uk/library
Workshops feedbackBloomberg training popular. “It was well explained and provided useful information.” Factiva & Marketline useful. Detailed handouts to practice with afterwards.“How to search for recent / up to date information for both general industries, regions and companies.”“Where and how to find information effectively for job interviews.”
www.city.ac.uk/library
Conclusion• Students can influence service design if they engage.• Can co-create within limits of time, money and
resourcing. Payment- use of student time? • Employability to be embedded in training. • Can be a challenge to incorporate all suggestions.• Personal narratives & case studies are interesting but
are more difficult to use than quantitative data.• Feedback on the Library guide was very useful.
www.city.ac.uk/library
Thank you for listening: any questions or discussion points?
Employability guide: http://libguides.city.ac.uk/employabilityWorkshop booking website: http://libcal.city.ac.uk
[email protected] @dianelouisebell
