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• Office in Clerkenwell, London• Consultants and partners around the country• Member of PRCA and accredited with Consultancy
Management Standard (CMS)• PR for the public good• ‘Digital native’ integrated PR, social marketing and
digital communications agency• www.claremont.org.uk
This presentation covers
• Feedback on survey questions on charity readiness for the General Election 2015 (GE2015)
• The political landscape and charities
• Using comms to achieve objectives
• How to use social media to influence
Claremont.org.uk / @ClaremontComms
GE2015 – The current state of play
Senior man-agement or TrusteeCommunications / marketing
• Our survey received 55 responses– 24% chief execs– 22% trustees– 5% other senior management /
board
– 18% senior comms– 15% other PR or comms– 16% other (who were filtered out
of the survey)
• We looked at:– Importance of the general election– Communications channels– Preparedness
Will the general election be important?
All Senior Comms0
10
20
30
40
50
60
70
80
90
Net agreeNet disagreeNot sure
Claremont.org.uk / @ClaremontComms
Source data & more info at
claremont.org.uk
Channels to be used
We will work with partners?
Social media will be important?
Net agreeNet disagreeNot sure
Net agreeNet disagreeNot sure
• Claremont.org.uk / @ClaremontComms
Source data & more info at
claremont.org.uk
I am confident in my organisations ability to deliver?
All
Senior
Comms
0 10 20 30 40 50 60 70 80 90 100
Net agreeNot sureNet disagree
Claremont.org.uk / @ClaremontComms
Source data & more info at
claremont.org.uk
Our plans for GE2015 are well progressed
All Senior Comms0
10
20
30
40
50
60
70
80
90
Net agreeNet disagreeNot sure
Claremont.org.uk / @ClaremontComms
Source data & more info at
claremont.org.uk
Act now!
• GE2015 - a key campaign opportunity, but you need to act fast
• Manifesto policies are being developed
• Candidates have been selected
• And politicians have time to speak to campaigners– Looking for issues to build into election campaigns– Want to understand constituency issues better– Trying to build their own coalitions and support bases
Claremont.org.uk / @ClaremontComms
Claremont.org.uk / @ClaremontComms
Do’s and don’ts
DO
1. Send constituency specific summaries with stats
2. Offer positive campaigning opportunities esp. photos
3. Bring together the people you represent with their future MP
DON’T
1. Send huge documents
2. Threaten the vote
3. Organise traditional hustings
Claremont.org.uk / @ClaremontComms
Save the Children: General Election 2010
Constituency photocall • All candidates invited
• STC developed press releases and conducted media
• Made images available to candidates who used them in leaflets, online, social media and in follow-up media
Claremont.org.uk / @ClaremontComms
Your focus vs. political focus
Avoid a tug of war
• Align charity messages to fit the political landscape
• Demonstrate public support for your argument
• Thank politicians who support you and celebrate success
Daycare Trust example• Wanted government to invest in
childcare to tackle child poverty
• But needed to show public backing & make the case in a different way
• Demonstrated how lack of childcare stopped parents going back to work. Demonstrated how childcare worked in Denmark and gave economic benefits
Claremont.org.uk / @ClaremontComms
5-point plan for getting on the radar1. Plan a programme of consistent activity
2. Create your own platforms
3. Involve politicians in your events
4. Use ‘real life stories’
5. Publicise and respond
And know when you’re winning!
Claremont.org.uk / @ClaremontComms
Manage the message
• Keep it simple– “We need a minister for older
people”– “We must end child poverty”
• But develop all the variables for the campaign in advance, the “play book”– Positive and negative– Think about how the
messaging will progress?– What happens when
politicians react?Ed Balls MP signs the Every Disabled Child Matters pledge.
Image from http://www.edballs.co.uk
Claremont.org.uk / @ClaremontComms
Build a consensus
• Helps avoid becoming a political football
• The more work you do now engaging with stakeholders the better– Makes money go further– Prevent overlap in campaigns
• Up-skill your volunteers / ground force– Campaign bootcamps– Online information sessions– Help them reach out to local party organisations
Claremont.org.uk / @ClaremontComms
Develop a comms grid
• The Fixed-term Parliaments Act 2011 provides for general elections to be held on the first Thursday in May every five years– Parliament dissolved: Monday 30th March 2015– Easter: 3rd-6th April– Election date: Thursday 7th May 2015
• Develop a full calendar of activity– Identify your own peaks– And when the news agenda will peak– Don’t forget the weekends
Claremont.org.uk / @ClaremontComms
Get the team and supporters ready
• Place your organisation on election footing – act as a campaign hub for partners, volunteers and supporters
• Spokesperson rota / media coaching– Also have real people / supporters on hand
• “Voices in the community”– Training– Resources– Guidance– Run campaign bootcamps
• Physical or virtual
Campaign hub
Volunteers
Politicians
Fundraisers
Partners
Claremont.org.uk / @ClaremontComms
Egde: The People’s Voice 2010
• First election broadcast created by the people
• Supporters and stakeholders engaged through social media & PR. Responses collated to mirror charity’s Manifesto
• Film launched at House of Commons reception with research on public backing for measures. Tactical print & digital ads drove views / influence
• All parties backed proposals
http://bit.ly/EdgeGE10
Claremont.org.uk / @ClaremontComms
Social media will be even more important
Facebook Likes 2010 Facebook Likes 2014 Twitter Followers 2010 Twitter Followers 20140
50000
100000
150000
200000
250000
300000
350000
400000
450000
Liberal Democrats
Conservative
Labour
Source data & more info at
claremont.org.uk
Claremont.org.uk / @ClaremontComms
Influencing using social media
• Re-use and re-purpose content
• Keep it short and shareable
• For retweets, 100 characters is a good target
• Involve and engage others at every stage
• Empower people to make the right decisions.– Train and advise
Social Content
Website content
User Generated
Content
Articles
Blog Posts
News Releases
Video & Rich Media
Q&A panel session
• Simon Francis– 07738487259 / [email protected] / @si_francis
• Nancy Platts– 07970 487744 / [email protected]
• Campaign bootcamp– http://claremont.org.uk/social-media-school/