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Why Content Matters

Why Content Matters

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Content is the center of everything: lead generation, conversion, customer engagement, customer experience management and more. Learn how an integrated content marketing suite can benefit your organization.

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Page 1: Why Content Matters

Why Content Matters

Page 2: Why Content Matters

Content Is The CENTER Of The Digital Experience

Page 3: Why Content Matters

Content is the Center of the Buyer’s Journey

customer service

consume content

contribute content

connect

website

consume content

contribute content

connect

website

Understand your buyers’ watering holes.

Publish relevant content and measure content effectiveness.

CRM

Page 4: Why Content Matters

Content is the Center of the Buyer’s Journey

customer service

consume content

contribute content

connect

website

consume content

contribute content

connect

website CRM

Use content to increase customer satisfaction. Use content to convert

customers to brand advocates.

Page 5: Why Content Matters

Content is the Center of the Buyer’s Journey

customer service

consume content

contribute content

connect

website

consume content

contribute content

connect

website CRM

Publish relevant content to Sales. Then, measure content effectiveness.

lead

opportunity

develop

negotiate

closed (win/lost)

Page 6: Why Content Matters

Content is the Center of the Buyer’s Journey

customer service

consume content

contribute content

connect

website

consume content

contribute content

connect

website CRM

lead

opportunity

develop

negotiate

closed (win/lost)

Use content to build an effective online identity. Use content to build and

nurture communities. Measure content ROI.

• case management

• customer satisfaction

• renewals

• up-sell

Page 7: Why Content Matters

Marketing is not just about programs and

metrics

Page 8: Why Content Matters

Marketing is also about

content and metrics

Page 9: Why Content Matters

Web Sites Have Become Incredibly Complex

Early 2000’s Today

Simple Challenges: Good content & SEO Complex & Disparate Challenges: Dynamic content, multi-channel marketing, engagement, social communities, content marketing, & marketing automation

Page 10: Why Content Matters

Marketers Need a Content Marketing Suite

Page 11: Why Content Matters

Our Vision for 2014 and Beyond

MARKETING

PROGRAMS

CONTENT

Page 12: Why Content Matters

Our Vision for 2014 and Beyond

MARKETING

CONTENT

PROGRAMS

Page 13: Why Content Matters

Our Vision for 2014 and Beyond

MARKETING

CONTENT

PROGRAMS

ATTRACT

CREATE

ENGAGE

Project Echo

Page 14: Why Content Matters

Our Vision for 2014 and Beyond

MARKETING

CONTENT

PROGRAMS

ATTRACT

CREATE

ENGAGE

Project Echo

Page 15: Why Content Matters

Our Vision for 2014 and Beyond

MARKETING

CONTENT

PROGRAMS

ATTRACT

CREATE

ENGAGE

Project Echo

Visit our website to learn about

DNN Evoq™ solutions.

Page 16: Why Content Matters

Point Solutions and“Best of Breed”

Page 17: Why Content Matters

Point Solutions and“Best of Breed”

are not for everybody

Page 18: Why Content Matters

“Best of Breed” Only Works for Some

Content Management

Vendor X

Social Vendor Y

Content Marketing Vendor Z

Page 19: Why Content Matters

“Best of Breed” Only Works for Some

Content Management

Vendor X

Social Vendor Y

Content Marketing Vendor Z

• Multiple Vendors• Expensive Siloed

Solutions• Complex Integration• Time Intensive

Page 20: Why Content Matters

“Best of Breed” Only Works for Some

Content Management

Vendor X

Social Vendor Y

Content Marketing Vendor Z

• Multiple Vendors• Expensive Siloed

Solutions• Complex Integration• Time Intensive

Page 21: Why Content Matters

A Suite Works Better For OthersAn integrated suite of marketing solutions offers a unique and high-value

proposition to the mid-market. No expensive software. No complex integration requirements.

Solutions Ready To Go.

• Single Vendor

• High Value Solutions

• Fully Integrated Out

of the Box

Page 22: Why Content Matters

For More Information

Learn more about DNN’s solutions on our website

Follow us @DNNCorp