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WFA shares research results and some guidance in relation to working with media auditors around the world. For more information contact Matt [email protected]
Citation preview
Eviden
ce C
Set objectives based on real business outcomes and invite your auditor to be part of the discussion to avoid agencies buying media just to satisfy audit results
The MEDIA INVESTIGATORS
Top 4 ranked on more important
Top 2 ranked on less important
Agree Neutral Disagree
0%
87%
75%
7%
25%0%
6%
30%
30%
40%58%
17%
25%
Research across the WFA membership set out to investigate what advertisers think of the media auditing companies responsible for policing media value and interrogating media agencies, and to establish what the future has in store for the detectives of the media industry.
These results are based on responses from 29 companies, across 15 different industry sectors. Total global media spend of all respondents represents approximately $35bn.
Auditing is crucial to how we measure media value and our auditor is an indispensable business partner.
What do you use your media auditor for, and where?
Will auditors become more or less important to you within the next few years?
Auditing in rapid growth economies is a crucial way of determining the level of media value delivered.
Pooling is a misleading concept as it detracts from the absolute price paid and reach delivered.
Auditing will become increasingly irrelevant to us in the future - it's just a hygiene factor.
Programmatic buying/trading desks
Online ad viewability tracking
Econometric modelling
Measuring media value in rapid growth markets
Europe
13%
87%
75%
17%8%
Online paid search consultancy
General consultation
91%
5%4%
76%
19%
48%
33%
18%
64%
18%
19%
5%
23%2013
17%2012
APAC12%2013
5%2012
USA/ Canada
12%2013
25%2012
LATAM
For further information email us on [email protected] visit our website www.wfanet.org…or follow us on Twitter @wfamarketers
3%2013
9%2012
Evidence A
Ensure that
the ‘right to
audit’ is
enshrined in
all contracts
with media
agencies
Evidence B
Pay attention to the % of your budget auditors are able to evaluate, and be wary of forming judgements based on a small sample
Evidence D
Embrace new digital
evaluation tools such
as ad viewability, but
consider that
• Auditors administer
these systems but
rarely own the
software
• Agencies should have
regular access to this
data to optimise
campaigns
More Important Same Less
83%
63%
75%
50%
75%
46%
38%
46%
38%
38%
29%
25%
21%
8% 21%
Complete performance evaluation
Media inflation forecasts
Media agency guarantee validation
Financial auditing
Cost benchmarking
EuropeUS/Canada
LATAM
ME & Africa
APAC
21%
29%
21%
8% 21%
54%
38%
42%
42%
46%
Under questioning, advertisers confess that auditors are
indispensable partners and set to remain so into the future.
Digital found to be the key area for future
development of auditor services.
Auditors used extensively in Europe. Asian and North American usage on the rise
But under cross examination, the share of digital budgets that auditors are able to measure remains low and appears to be declining in some key regions.
Some guidelines to follow to make best use of the
media detective work conducted by auditors.