84
Rebecca Tall Brown & Talin Hartounian Tri-Line Marketing One Hart Events

Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Embed Size (px)

DESCRIPTION

Feel like instigating a riot? Present the idea of planning another event or a marketing challenge at your next board meeting! Neither marketing nor events should be a ticking time bomb among your team. Whatever happened to the FUN in FUNdraising events??? Marketing and events are the quickest way to build a polished, trustworthy organization and among the easiest ways to establish yourselves and gain recognition among the community. Don’t believe us? We see it in the for-profit world all the time: Dove sells positive body image, Kraft sells childhood, and Tesla sells magic. There is no reason the same can’t be true for your organization. But before you can steer from the moment-to-moment charity hustle, you have to start operating and approaching both marketing and event planning as a business. The “charity hustle” is no longer cute, and let’s face it, you’re just too awesome and work too hard to not see the results you want and need. We cover: 5 Rules of Event Planning your Non-Profit needs to implement STAT Marketing 101 for Non-Profits - what you should focus on, and what to drop, immediately (that could actually be doing more harm than good). How to act like a business, while still thinking like a nonprofit Help your nonprofit build trust, awareness, and self-sustainability. About the creators of this presentation The workshop is the love-child of small-business marketing strategist Rebecca Tall Brown, and event planning ninja Talin Hartounian focused on social responsibility. We’ve both realized that if nonprofits tweak their marketing and event approaches even just a little, they’re going to have a MUCH easier path in reaching their fundraising and community outreach goals, all while having fun! This presentation was co-created with the lovely and talented Talin Hartounian of One Hart Events - http://onehartevents.com/

Citation preview

Page 1: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Rebecca Tall Brown & Talin HartounianTri-Line Marketing One Hart Events

Page 2: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Event Planning 101

Page 3: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Events 101Events are the most

Page 4: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Events 101Events are the most

interactive type of marketing

Page 5: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Events 101Events are the most

interactive type of marketing & one of the easiest ways to

Page 6: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Events 101Events are the most

interactive type of marketing & one of the easiest ways to

connect personally &

Page 7: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Events 101Events are the most

interactive type of marketing & one of the easiest ways toconnect personally & engage audience in a call to action

Page 8: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

The ugly duckling

Challenges?

Challenges?

Page 9: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Events: Your nonprofit’s ugly ducklingMost common complaints:

Page 10: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Events: Your nonprofit’s ugly ducklingMost common complaints:

● Too expensive

Page 11: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Events: Your nonprofit’s ugly ducklingMost common complaints:

● Too expensive● High risk (what if we don’t

make money?)

Page 12: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Events: Your nonprofit’s ugly ducklingMost common complaints:

● Too expensive● High risk (what if we don’t

make money?)● Not enough support staff

Page 13: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Events: Your nonprofit’s ugly ducklingMost common “solutions?”Most common complaints:

● Too expensive● High risk (what if we don’t

make money?)● Not enough support staff

Page 14: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Events: Your nonprofit’s ugly ducklingMost common “solutions?”

● Under budget eventMost common complaints:

● Too expensive● High risk (what if we don’t

make money?)● Not enough support staff

Page 15: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Events: Your nonprofit’s ugly ducklingMost common “solutions?”

● Under budget event● Use staff with other jobs or

volunteers with no experience

Most common complaints:● Too expensive● High risk (what if we don’t

make money?)● Not enough support staff

Page 16: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Events: Your nonprofit’s ugly ducklingMost common “solutions?”

● Under budget event● Use staff with other jobs or

volunteers with no experience

● wait until last minute

Most common complaints:● Too expensive● High risk (what if we don’t

make money?)● Not enough support staff

Page 17: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

By looking at events as the ugly duckling, we are internally setting them up for failure

Page 18: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

How do we change that? 5 simple steps to successful events:

Page 19: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

How do we change that? 5 simple steps to successful events

1. Determine Objectives

Page 20: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

How do we change that? 5 simple steps to successful events

1. Determine Objectives

Two most common objectives: raise money & raise awareness

Page 21: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

How do we change that? 5 simple steps to successful events

1. Determine Objectives

Two most common objectives: raise money & raise awareness

Secondary objectives include:Throw a great party, surpass numbers from last year, celebrate an

achievement, honor donors etc

Page 22: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

1. Determine objective...then match with eventTypes of fundraising events:● Golf Tournament● Dinner gala● 5k Run/Walk● Charity Poker & Casino Night● Alcohol & Food Pairings● Concert

Types of Awareness events:● Street Fair● 5k Run/Walk● Plaque/Check presentation● Groundbreaking● Program launch cocktail party

Page 23: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

5 simple steps to successful events

2. Dream BIG…but set reasonable expectations

Page 24: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Reasonable expectations:● Scale of event should parallel your

means (staff size, volunteer network, marketing reach, funding etc)

Page 25: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Reasonable expectations:● Scale of event should parallel your

means (staff size, volunteer network, marketing reach, funding etc)

● Set a realistic budget. Ask yourselves: How much does it actually cost, not how much you’re willing to spend

Page 26: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Reasonable expectations:● Scale of event should parallel your

means (staff size, volunteer network, marketing reach, funding etc)

● Set a realistic budget. Ask yourselves: How much does it actually cost, not how much you’re willing to spend

● Determine reasonable timeline with deadlines.

Page 27: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Reasonable expectations:● Scale of event should parallel your

means (staff size, volunteer network, marketing reach, funding etc)

● Set a realistic budget. Ask yourselves: How much does it actually cost, not how much you’re willing to spend

● Determine reasonable timeline with deadlines.

Timeline rule of thumb:● Min 2 months to market any

event● 3 to 6 months for small scale● 9 to 12 months for big events

(gala, golf, casino, 5k)

Page 28: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Realistic expectations:

Page 29: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

5 simple steps to successful events

3. Go to war with a strong armyby creating a strong event committee

Page 30: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

5 simple steps to successful events

3. Go to war with a strong armyby creating a strong event committee

Dedicated individuals with distinct roles who feel empowered to take initiative & have the time to make things happen

Page 31: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

5 simple steps to successful events

3. Go to war with a strong armyby creating a strong event committee

Their role: to take on event duties so you can focus on most important thing: shmoozing & cultivating donor relations (the call to action)

Page 32: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

But who are these magical people?

Page 33: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

But who are these magical people?● Board members

Page 34: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

But who are these magical people?● Board members● Friends, colleagues or family of board members & staff

Page 35: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

But who are these magical people?● Board members● Friends, colleagues or family of board members & staff● Ambitious college students

Page 36: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

But who are these magical people?● Board members● Friends, colleagues or family of board members & staff● Ambitious college students● Retired individuals

Page 37: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

But who are these magical people?● Board members● Friends, colleagues or family of board members & staff● Ambitious college students● Retired individuals● A couple socialites to designate as your event

chairpersons

Page 38: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

But who are these magical people?

Cherish them.

● Board members● Friends, colleagues or family

of board members & staff● Ambitious college students ● Retired individuals● A couple socialites to

designate as your event chairpersons

Page 39: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

5 simple steps to successful events4. Create multiple revenue streams

Page 40: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

5 simple steps to successful events4. Create multiple revenue streams

Relying on ticket sales alone is the riskiest equationExample: 100 people, $100 tickets

Page 41: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Other revenue streams for events:● Sponsorships!● Silent & Live auctions● Merch sales● Vendors/exhibitors● Donation “jars”● Fundraising games● Raffle (opportunity drawings)● Final ask● Donation cards on tables

Page 42: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

5 simple steps to successful events5. Be frugal, not stingy

Page 43: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

5 simple steps to successful events5. Be frugal, not stingy

Event Objective:To raise money

Page 44: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

5 simple steps to successful events5. Be frugal, not stingy

Event Objective:To raise money

Overall Objective always:Retain interest & loyalty

Page 45: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

5 simple steps to successful events5. Be frugal, not stingy

$25 billion in donations are not loyal to an organization & switchable to new charities

23.7% retention rate of 1st year donors

Page 46: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

5 simple steps to successful events5. Be frugal, not stingy

Leave them with a good impression so they come back to spend more money

Page 47: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

5 simple steps to successful events1. Set objectives2. Dream big, but act realistic3. Build an army4. Create multiple ways to make money5. Be frugal, not stingy

Page 48: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

The ugly duckling no more!

Page 49: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Marketing your Events

Page 50: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

What is Marketing?

Page 51: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

What is Marketing?Marketing is simply

Page 52: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

What is Marketing?Marketing is simply

communicating and connecting

Page 53: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

What is Marketing?Marketing is simply

communicating and connecting your product/service

Page 54: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

What is Marketing?Marketing is simply

communicating and connecting your product/service

to the people you want to sell to.

Page 55: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Communicating & ConnectingCommunicating

Saying

Listening

Acknowledging

Respond Thoughtfully

Page 56: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Communicating & ConnectingCommunicating

Page 57: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Communicating & ConnectingCommunicating

Saying

Page 58: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Communicating & ConnectingCommunicating

Saying

Listening

Page 59: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Communicating & ConnectingCommunicating

Saying

Listening

Acknowledging

Page 60: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Communicating & ConnectingCommunicating

Saying

Listening

Acknowledging

Respond Thoughtfully

Page 61: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Three Marketings MustsCaptureEducateStimulate Action

Page 62: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Three Marketings MustsCapture

Page 63: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Three Marketings MustsCaptureEducate

Page 64: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Three Marketings MustsCaptureEducateStimulateAction

Page 65: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Communicating & Connecting

Saying

Listening

Acknowledging

Respond Thoughtfully

Page 66: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Communicating & ConnectingCommunicating Connecting

● Inclusion● Recognizing the many

goals/interests

...with consistencySaying

Listening

Acknowledging

Respond Thoughtfully

Page 67: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

The People I Want to Work withRecipients/Clients● Where are they located?● What ‘turns them on’?● How do they search/find

you?

Donors/Funders● Where are they located?● What ‘turns them on’?● How do they search/find

you?

Page 68: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

The People I Want to Work withRecipients/Clients● How do they like to be

communicated with?● How often?● What channels?● What is too much?

Donors/Funders● How do they like to be

communicated with?● How often?● What channels?● What is too much?

Page 69: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

How Do I Help the People I Want to Work with Solve a Need?Recipients/Clients● What are their needs?● What are their pain-

points?

Donors/Funders● What are their needs?● What are their pain-

points?

Page 70: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

How Do I Help the People I Want to Work with Solve a Need?SafetyRestCreationBeing understoodParticipating

Page 71: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

How Do I Help the People I Want to Work with Solve a Need?SafetyRestCreationBeing understoodParticipating

IdentityFreedomTransformationMeaningLove

Page 72: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

How Do I Help the People I Want to Work with Solve a Need?

Safety - addressing bad public relations

Page 73: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

How Do I Help the People I Want to Work with Solve a Need?

Rest - not having to do everything themselves

Page 74: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

How Do I Help the People I Want to Work with Solve a Need?

Creation - creating something new, beneficial

Page 75: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

How Do I Help the People I Want to Work with Solve a Need?

Participating - retaining/engaging their team

Page 76: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

How Do I Help the People I Want to Work with Solve a Need?

Identity - being socially responsible

Page 77: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

How Do I Help the People I Want to Work with Solve a Need?

Freedom - not having to worry

Page 78: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

How Do I Help the People I Want to Work with Solve a Need?

Transformation - being seen as “better”

Page 79: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

How Do I Help the People I Want to Work with Solve a Need?

Meaning - leaving a legacy of impact

Page 80: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

How Do I Help the People I Want to Work with Solve a Need?

Love - receiving community recognition

Page 81: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Moving Forward

Page 82: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Moving ForwardEvents Presentation● 2015 planning● Board/team presentation● Interest List Sign-up

Page 83: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Moving ForwardEvents Presentation● 2015 planning● Board/team presentation● Interest List Sign-up

Events 101 Classes● Events & Marketing 101● November 12 @ 10am, Hera

Hub Mission Valley● [email protected]

Marketing 101 Webinars & Classes● Monthly Marketing 101● September 10th @10a● TriLineMarketing.com

Page 84: Think Like a Non-Profit, Act Like a Business: Event Planning & Marketing

Rebecca Tall Brown Tri-Line Marketing

TriLineMarketing.com

LinkedIn.com/in/BeccaAtTriLine

Twitter.com/BeccaAtTriline

Facebook.com/TriLineMarketing

Talin HartounianOne Hart Events

OneHartEvents.com

LinkedIn.com/in/TalinHartounian

Twitter.com/

Facebook.com/OneHartEvents

Twitter.com/OneHartEvents