Your sub-title hereVietnamese ideal boss and organization

Summary

• “work environment” and “salary” is by far the highest motivation among staff. The ratio of “skill development”, “Promotion opportunity” are higher among leaders.

• Differences in terms of “salary / benefit”, “work environment” “skill development” and “boss” creates the dissatisfaction

• The conditions of good boss are “listen to staff’s opinion” and “take care of the staff well”, while “treat staff unfairly” and “emotional behaviors” are the items which Vietnamese do not like

• About the “good company” condition, “good salary” is second to none, followed by “fair evaluation” and “communication with boss”

Survey overview

• Number of sample: 1196• Full time / part time worker of 20 years old and older

Profile 1

20-24

25-29

30-34

35-39

40 and above

35%

34%

19%

7%

5%

Job type

52%48%

Gender

0-2 years

2-4 years

4-6 years

6-10 years

10+ years

28%

25%

20%

16%

11%

Work experience

Director & above

Manager

Team Leader

Staff

4%

10%

14%

73%

Job title

Profile 2

Office admin

Consultant / Accountant

Factory worker

Engineer / Developer

Shop staff

Teacher

Sales / MK

Designer

Service

Others

30%

17%

11%

9%

5%

5%

5%

4%

4%

10%

Job type

1-10

11-50

51-100

101-500

501+

17%

30%

16%

19%

18%

Company size

Vietnamese

Korean

Japanese

Chinese

Taiwan

American

Europe

Others

82%

6%

4%

2%

2%

1%

1%

3%

Company origin

1

2

3

4 and more

33%

32%

21%

14%

# of the companies

Up to 1,000,000 VND

1,000,001 VND - 3,000,000 VND

3,000,001 VND - 5,000,000 VND

5,000,001 VND - 7,000,000 VND

7,000,001 VND - 10,000,000 VND

10,000,001 VND - 15,000,000 VND

15,000,001 VND - 20,000,000 VND

20,000,001 VND - 30,000,000 VND

1%

11%

31%

28%

17%

7%

4%

2%

Monthly income

How much are you satisfied with a company?

Very satsified; 11%

Satisfied; 32%

Average; 47%

Dissatisfied; 9%

Very dissatisfied; 1%

43% are either “very satisfied” or “satisfied”

What is your motivation to work (3 choices)

Work

environment

Salary

Skill

development

company b

enefits

Big job re

sponsib

ility

Sense

of acc

omplishment

Promotion opportu

nity

Challenge to

new things

Socia

l contri

bution

Complimented by b

oss

Personal d

evelopment

Others0%

10%

20%

30%

40%

50%

60%

49% 48%

32%29% 28% 26% 24%

21% 21%

7%4%

7%

“work environment” and “salary” is by far the highest

What is your motivation to work (by title)

Work

environment

Salary

Skill

development

company b

enefits

Big job re

sponsib

ility

Sense

of acc

omplishment

Promotion opportu

nity

Challenge to

new things

Socia

l contri

bution

Complimented by b

oss

Personal d

evelopment

Others0%

10%

20%

30%

40%

50%

60%

45%43% 43%

27% 29%26%

33%

27%

17%

6%3% 4%

52% 54%

31% 30% 29% 28%

22%19%

24%

7%4%

9%

LeaderStaff

• Leader: “skill development”, “Promotion opportunity” and “challenge to new things” • Staff: “work environment” “salary”

How much are you satisfied with your company?

Job task

Work enviro

nment

Learn

ing opportunity

Company atomosphere

Colleagues

Insurance

Salary

BenefitBoss

Junior staff

Promotion opportu

nity2

2.22.42.62.8

33.23.43.63.8

43.7 3.7 3.7 3.6 3.6 3.6 3.5 3.5 3.5 3.5 3.4

2.7 2.7 2.7 2.8

3.0 2.9

2.4 2.5 2.5

2.9

2.4

satisfied w/ job not satisfied w/ job

Differences in terms of “salary / benefit”, “work environment” “skill development” and “boss”

Show the average of satisfaction level by 5

Current satisfaction level and action

Co-relationship between company satisfaction and will-to-recommend and will-to-change-jobs

Yes, I am looking for a new job

if there is an opportunity

No

10%

58%

33%

48% 46%

6%

Are you looking for a new job?

satisfied w/ job unsatisfied w/ job

Yes,

abso

lutely

Yes,

probab

ly

Yes a

nd No

Probably

not

Absolutel

y not

24%

53%

15%

3%6%4%

9%

22%25%

39%

Would you like to recommend this company to your friends？

Satisfied with a company Not satisfied with a company

What is good boss for you?

Listen to

staff's

opinions

Take ca

re of t

he staff w

ell

Raise st

aff motiva

tion

Respectf

ul as h

uman being

Give th

e proper t

ask

Gives f

air eva

luation

Give opportu

nity to

staff

Easy to ta

lk to

Make

staff gro

w

Seize

what y

our staff does

Make

the better a

tmosp

here

Reliable w

hen I need help

Gives a

good advice

Speak h

ighly of s

taff

Achieve

the goal o

f the te

am0%5%

10%15%20%25%30%35%40%45%

39%

31% 30%26% 26% 26%

23%20% 19% 19%

12% 11% 11%

5% 4%

VietnamJapan

“listen to staff’s opinion” and “take care of the staff well”

What is good boss for you? （ by title）

Leader want “fair evaluation” and “respectful as human” while staff want “motivation” and “opportunity”

Listen to

the opinions o

f the st

aff

Take ca

re of t

he staff w

ell

Raise st

aff motiva

tion

Respectf

ul as h

uman being

Give th

e proper t

ask acc

ording to

the ca

pability

Gives f

air eva

luation

Give opportu

nity to

staff

Easy to ta

lk to

Make

staff gro

w

Seize

what y

our staff does

Make

the atm

osphere

of the te

am better

Reliable w

hen I need help

Gives a

good advice

Speak h

ighly of s

taff

Achieve

the goal o

f the te

am0%5%

10%15%20%25%30%35%40%45%

LeaderStaff

What is good boss for you? （ by gender）

Male want “respectful human being” “proper task”, while female want “take care of staff” and “fair evaluation”

Listen to

the opinions o

f the st

aff

Take ca

re of t

he staff w

ell

Raise st

aff motiva

tion

Respectf

ul as h

uman being

Give th

e proper t

ask acc

ording to

the ca

pability

Gives f

air eva

luation

Give opportu

nity to

staff

Easy to ta

lk to

Make

staff gro

w

Seize

what y

our staff does

Make

the atm

osphere

of the te

am better

Reliable w

hen I need help

Gives a

good advice

Speak h

ighly of s

taff

Achieve

the goal o

f the te

am0%5%

10%15%20%25%30%35%40%45%

FemaleMale

What is applicable to you and boss?

My b

oss co

mmunicates

the go

al an

d strat

egy

My b

oss th

inks ab

out my ca

reer

My b

oss giv

es m

e opportunity

to le

arn

I rece

ive a

right a

mount of r

ecogn

ition from m

y boss

My b

oss kn

ows my s

trength

and wea

knes

s

My b

oss co

mmunicates

with

me w

ell1.5

1.9

2.3

2.7

3.12.8 2.7

2.9 2.9 2.8 2.8

2.1 1.9

2.0 1.9

2.2 2.1

Satisfied with boss Unsatisfied with boss

Those who are not satisfied feels the lack of recognition.

Show the average of satisfaction level by 4

What are the things you hate boss to do?

Treat t

he selecte

d staff unfairl

y

Takes e

motional behavio

ur

Blame his sta

ff for m

istake

s

Does not li

sten to

my o

pinion

Does not g

ive a cl

ear dire

cton

Does not le

t me ta

ke holid

ay

Speaks

bad about his

staff

Asks to

o much

private th

ings

Steam te

ams' acc

omplishment

Does not h

ave his

own idea

Does not t

each how to

do jobs

Harass

me sexu

ally

Does not w

ork hard

Make

s too m

any mist

akes

0%5%

10%15%20%25%30%35%40%45%50%

40%

32% 31% 31%

25%

16% 16% 15% 14% 13% 12% 11% 10% 9%

VietnamJapan

“treat staff unfairly” and “emotional behaviors” are hated most

What is “Good Company” for you? (up to 3)

Good salary

Fair

evaluation

Good communica

tion w/ b

oss

Exciting jo

b

Good benefit

Good work

and life balance

Good communica

tions among co

lleagues

Develop yo

ur skil

ls thro

ugh task

Realise th

e contri

bution to th

e company

Responsib

le task

Company genera

tes good financia

l resu

lts

Make

yourse

lf busy

Your opinions a

nd ideas a

re being re

flected

Easy to ta

ke days

off

Your boss

is re

spectf

ul perso

n0%

10%20%30%40%50%60%70%80% 73%

37%32% 29%

22% 20% 19% 16%10% 9% 9% 8% 7% 7% 3%

“salary” is second to none, followed by “fair evaluation” and “communication with boss”

What is “Good Company” for you? (by job types)

Good salary

Fair

evaluation

Good communica

tion w/ b

oss

Exciting jo

b

Good benefit

Good work

and life balance

Good communica

tions among co

lleagues

Develop yo

ur skil

ls thro

ugh task

Realise th

e contri

bution to th

e company

Responsib

le task

Company genera

tes good financia

l resu

lts

Make

yourse

lf busy

Your opinions a

nd ideas a

re being re

flected

Easy to ta

ke days

off

Your boss

is re

spectf

ul perso

n0%

10%20%30%40%50%60%70%80%

Factory worker

Engineer

Office workers

Factory workder – exciting job

Engineer – communication with boss, work balance

Office worker – Fair evaluation

Why does Vietnamese feel “treated unfairly”?

I know how my evaluation is based upon

There is a clear explanation how my performance is evaluated

The goal setting of my company is fair

The goal setting of my performance is clear

My boss spares enough time to explain my performance

89%

83%

86%

89%

81%

59%

39%

31%

44%

24%

unsatisfied with job satisfied with job

Those who think “treated unfairly” has low ratio is process and communication spent on evaluation

From those who replies “evaluation is important” N= 165

How do you think about getting connected with your boss via Facebook?

Majority feel hesitated to get connected with boss via Facebook.

It is not good as work and private should be separate

It is not good as my boss knows what I do private

It is good as I could use messenger for work

It is good as I feel more close to my boss

It is good as I could know him well

It is good as my boss knows about me well

It is good as I could have personal relationship with him

It is not good as I do not like him personally

36%

28%

23%

19%

18%

15%

13%

12%

What do you think about getting connected with boss via FB

Connected

Not connected but I would like to

Not connected and I do not want to

50%

18%

31%

16%

9%

75%

Are you connected with boss？

unsatisfied w/ boss satisfied w/ boss

How is it like working at Japanese company?

Enough communication from staff to management

Receives a good salary

Recevies a good training

Enough communication from management to staff

Recevies a good benefit

Understand promotion opportunity

Work volume is fair

Receives enough resource and tools to work

Recevies a good learning opportunity

Receives a fair recognition

Moral in dept is high

Company shares goal and strategy

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

65%

70%

72%

74%

77%

77%

77%

79%

81%

81%

84%

84%

35%

30%

28%

26%

23%

23%

23%

21%

19%

19%

16%

16%

Japanese is better Others are better

Japanese company has higher votes for most of the criteria. Communication from top is rather small.

Among 43 people for those who have worked at Japanese and other companies

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