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INDIA ENTRY for Global companies made easy
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Facilitation Services
December 2013
Adaptive and flexible to further client’s goals
Process driven
A long-term and Strategic Partner
Ramsoft Group
Delivering Quality Services and Solutions
The Value Delivery Chain
Offs
horin
gM
atur
ityO
ffsho
ring
Mat
urity
ProjectOutsourcing
DedicatedODC
Tactical Outsourcing
Strategic Outsourcing
CollaborativeBOT, JV etc.
Fully Owned Subsidiary
Strategic Insourcing
Ramsoft offers the entire range of Outsourcing Services
Our Clients
Services
Project developmentFixed Time, Fixed priceFrom 1983
20%
Team BuildingBuild operate, Build Operate TransferFrom 1988
50%
30%
FacilitationMarket entry & set-up operationsFrom 2010
Range of ServicesTeam Building Services IT Services Facilitation ServicesExtended Resources & Teams(Build-Operate)
Offshore Development Center(Build-Operate-Transfer)
For creating teams Software & Hardware Engineering Marketing Design Testing Service Sales
Research & Development
Software Development
Product/Application Maintenance
Project Management & Consultancy
Market Entry Services & Business Intelligence Market Assessment Pre-entry Pilots
Marketing & Operational Support Direct/Indirect Marketing Dealer/Partner Network Creation
India Representation & Base Creation
Global Support and ITESCall Centers/ Technical SupportGlobal marketingRemote System Administration
Working Model
HR ConsultantsRecruitment PartnersExperienced TrainersNetworking ConsultantsH/W & S/W SuppliersISO/SEI Certification
consultantsClearing/Forwarding
AgentsArchitectsContractors
(Civil/Mechanical/Electrical)
Professional Services(Legal/Finance)
STPITravel Agents
External resources
CLIENT
Team, India
Local Associates
Recruiting,Training & HR
Team Management
Technical & CommunicationInfrastructure
Administration Facilities
Internal resources
3000 sq. m. of spaceNetworked systemsDedicated data linkLibrary and training
facilitiesPower backups
India Center
Projects & Team Building
Identify, Filter, Select, Interview & Form TeamSetup Process, Operate, Review progress, Analyze and Improve Control and Manage Team for deliveriesTransfer, if required
Publigroupe - Projects and Service DevelopmentHewlett Packard - Projects and ResourcesMotorola - Projects Texas Instruments- Projects and ResourcesLGT - Development & MaintenanceHarcourt, CH - Development
IGEFI, CH - Product teamSun, USA - Maintenance teamKiosk AG, CH - One time Team buildingAztec, India - IVV Team
BOTs
BOsFLEXIBLE SECURED
Build-Operate-Transfer
Process Driven ISO certified Methodology – OOAD, Mil. Std. 2167A Exposure to a Variety of Case Tools
Differentiators Strength in Study & Design phases Custom PDPs Good management practices Focus and Care on Recruitment and Retention
Facilitation Services
Build
House
Set up & Support
Nurture
T
E
A
M
HouseHouse
Set up & Support
House
Nurture
Set up & Support
House
Phases of Facilitation
50-100
1-2
Nurture
Set up & Support
Build
House
Identify and Filter from 100s of profilesHR, Domain, Management interviewsInvolve clients all the wayTwo-way agreement & hand-holding
FACILITATION
Nurture
Set up & Support
Build
House
Identify and Filter from 100s of profilesHR, Domain, Management interviewsInvolve clients all the wayTwo-way agreement & hand-holding
Provide infrastructureIT enablement – communications &
remote workingLogical & physical securityOffer work ambience
FACILITATION
Nurture
Set up & Support
Build
House
Identify and Filter from 100s of profilesHR, Domain, Management interviewsInvolve clients all the wayTwo-way agreement & hand-holding
Provide infrastructureIT enablement – communications &
remote workingLogical & physical securityOffer work ambience
Set up processes - PDSPProvide administration & support to teamHR managementSystem & Network administration
FACILITATION
Nurture
Set up & Support
Build
House
Identify and Filter from 100s of profilesHR, Domain, Management interviewsInvolve clients all the wayTwo-way agreement & hand-holding
Provide infrastructureIT enablement – communications &
remote workingLogical & physical securityOffer work ambience
Set up processes - PDSPProvide administration & support to teamHR managementSystem & Network administration
Weekly Reviews (QA in some cases)Management GuidanceTraining, where required
FACILITATION
Needs / Requirements Service OfferingsMarket EntryIndia, SE Asia
Market Entry ServicesInfrastructure – with IT enablementRamsoft Team, with no operational overheadSupport services, on monthly cost basis
India Base / Global SupportIndian office/centerResearch Center, CustomerSupport, Call Centers
Base Building ServicesCreate dedicated teams, controlled directly by clientsOperate – team reviews by RamsoftTake over your team, after some time
ISSUES / CONCERNS Need for Alternate Options INDIA - Unknown location Unsure of long-term plans Scaling and Growth Control
ADDRESSED BY OUR OFFERINGS Address new markets; Have backups; Cut costs Hand holding, in India and Switzerland Enter with no upfront investment; low monthly costs Start small; Flexibility to grow & own your team Control/Monitor your resources directly
Facilitation Services:When do you need this?
Why Ramsoft?
25+ years in Technology, Team Building and Facilitation Services 600+ man-years of effort on global projects Project sizes as large as 300 man-months Major offshore content (85 to 95%) in every project Wide range of service offerings End-to-end services: Concept to Product, Service or Base Conformance to Quality standards:
ISO9003, SEI-CMM, 6Sigma & MIL-Std-2167A
Statistics
Long-term Relationships; scaling potential
No capital expenditure; keep a core team and ramp up
& down
Proven team building capacity
Local liaison/account management
Sensitivity and Protection of IP Rights
Custom bonded warehouse
Secured access – logical & physical separation
Offshore costs – economy of scale with bigger teams
Benefits
Right size – not too big, not too small In business since 1985 – on challenging,
first-of-its-kind projects High Technology, Low profile Business Owners’ Participation
Key Differentiators
Ramsoft TechnologiesBangalore, IndiaTel. +91 80 4150 2013 / +91 80 2244 7152
Contact