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Collect
Analyze
Decide
Implement
Improve
http://pulse.mintm.com
Problems for Industry
• There is no easy way to collect customer feedback and analyze customer satisfaction levels.
• Modern CRM though may cover purchasing patterns of people who come to POS, but they safely ignore customers who came but didn’t take any services and left unhappy.
• To attract customers, Businesses end up offering heavy discounts instead of focusing on keeping customers happy.
• No way to know how their staff is doing on the ground.
• Increasing marketing and loyalty cost.
http://pulse.mintm.com
Pulse Introduction
• Pulse is a leading Tablet and cloud based product which helps you get up to 5 times more customer feedbacks and 2 times higher customer satisfaction level.
• Great for Service Industry like Hospitality, F&B, Healthcare and Travel
• Generates real-time reports to help you know your area of improvements.
http://pulse.mintm.com
Business Benefits • Reduces time to action on customer feedback.
• Higher feedback collection rate with reduced associated cost
• Cloud based automated analytics helps business intelligence and customer loyalty
• No special Hardware required.
• Saves cost of printing and improves bottom-line. No manual uploading of data.
• Identify unhappy customers, improves operations and improve customer retention.
• Collects important user opt-in data and use it for marketing.
ROI
Reduced cost
Zero Investment
Improved decisions
http://pulse.mintm.com
How it works
Collect customer feedback and data at appropriate touch point.
Analyze reports and identify/monitor key improvement areas
Run Personalized campaigns to improve loyalty and footfall.
http://pulse.mintm.com
Variants/Pricing
Features Pulse-Enterprise
Paperless Feedback collection Yes
Custom Questions Yes
CRM - Email and Sms campaign Yes
Analytics Cloud based
Supply of Tablets Yes
Database Collection Yes
Multi-Store data management Yes
Access Hierarchy support Yes
Intra Property support Yes
Pricing Unlimited feedbacks -
Monthly fixed fee
Availability On Request http://pulse.mintm.com
Thank You
• Contact us at
• Email: [email protected]
• Visit us at http://Pulse.mintm.com
• Facebook http://facebook.com/pulsebymintm
http://pulse.mintm.com
