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NO COMPANY CAN WIN IF IT’S PRODUCTS RESEMBLE EVERY OTHER PRODUCT AND OFFERING

Nespresson case study chapter 10

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Page 1: Nespresson case study chapter 10

N O C O M P A N Y C A N W I N I F I T ’ S

P R O D U C T S R E S E M B L E E V E R Y O T H E R P R O D U C T

A N D O F F E R I N G

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CRAFTING THE BRAND POSITIONING

By – TEJAS GATTANIIndian Institute of Technology Jodhpur

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WHY HAS NESPRESSO’S REPOSITIONING ON THE CONSUMER MARKET LED TO SUCCESS OF BRAND ?

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MARKETING STRATEGYSegmentation Targeting Positioning

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POSITIONING

• Designing company’s offerings and image to occupy a distinctive place in minds of the target market

• E.g. Nespresso chose to place itself in high-end/luxury market• Fundamental criteria:

– Practically designed coffee machines– High quality coffee– Excellent service– Strong & Original communication

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COMPETITIVE FRAME OF REFERENCE• Identifying

competitors• Analyzing

competitors Coffee markets

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POINTS OF DIFFERENCEPOINTS OF PARITY

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NESPRESSO CUBE

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EMOTIONAL BRANDING

• Nespresso customers become member of brand club• Benefits from exclusive offers and limited series• Informed of innovations and creations• Magazine subscription• Associating with well established restaurants a

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BRAND MANTRA

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OTHER REASONS FOR SUCCESS• Manufactures its own capsules• Distributing its products through internet/ mobile or one of its kind

boutiques• Good advertising strategy

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WILL THE UNIQUE POSITIONING OF NESPRESSO ENABLE IT TO RESIST COMPETITION FROM JACOB DOUWE EGBERTS ?

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NO!

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REASONS

• Jacobs producing capsules for Nespresso which is its major source of income• Jacobs has more turnover so

– More marketing budget– Less expensive products

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YES!

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REASONS

• Segmentation and exclusivity of customers• Widespread markets• Good customer relations

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REFRENCES

• Google Images• Marketing Management by Philip Kotler, Kevin Keller

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THANK YOU