21
“One could change the world in 140 Characters” JACK DORSEY

Marketing Management - Case study of Twitter

Embed Size (px)

Citation preview

Page 1: Marketing Management - Case study of Twitter

“One could change the world in 140 Characters”

JACK DORSEY

Page 2: Marketing Management - Case study of Twitter

HISTORY

Brainchild of Jack Dorsey, Evan Williams, Biz Snow, and Noah Glass.

Code name for concept was “twttr” which eventually became Twitter.

Dorsey sent the first Twitter message on March 21,2006.

Page 3: Marketing Management - Case study of Twitter

MISSION

To give everyone the power to create and share ideas and information instantly, without barriers.

Page 4: Marketing Management - Case study of Twitter

Today people use twitter to:

Promote a brand or company Raising money for charities Breaking news Following favorite celebrities

AND

TO CHANGE THE WORLD

Page 5: Marketing Management - Case study of Twitter

GLOBAL MARKETS OF

TWITTER

Page 6: Marketing Management - Case study of Twitter

313 Million active users.

35+ offices around the world.

79 percent accounts outside the US.

40+ languages supported.

These facts show that twitter has had a vast global impact in a very short time.

Page 7: Marketing Management - Case study of Twitter

IMPACT OF TWITTER ON SOCIETY

Page 8: Marketing Management - Case study of Twitter

Twitter had an enormous impact on campaigns and communications with voters during the 2012 U.S Presidential Elections.

Page 9: Marketing Management - Case study of Twitter

Barack Obama’s tweet “Four more years” became the most popular tweet of 2012 and was retweeted 1 million times.

Page 10: Marketing Management - Case study of Twitter

In Arab spring, Twitter gave activists a means to share accurate and uncensored information and organize street protests.

Page 11: Marketing Management - Case study of Twitter
Page 12: Marketing Management - Case study of Twitter

Twitter uses the following marketing strategies

to enter Global market:Product StandardizationProduct AdaptionProduct InventionGlobal AdaptionGlobal Distribution.

Page 13: Marketing Management - Case study of Twitter
Page 14: Marketing Management - Case study of Twitter

Discuss Twitter’s global impact since inception.

Thoroughly penetrated popular culturesEnable its users to communicate more freelyPeople feel a sense of direct connection

with their favorite celebritiesTwitter is used extensively to bring

awareness about issues such as politics, natural disaster response and protests.

Page 15: Marketing Management - Case study of Twitter

Who are Twitter’s biggest competitors?

• Twitter’s biggest competitors include:

1.Facebook2.Instagram3.Tumblr4.Whatsapp5.LinkedIn

Page 16: Marketing Management - Case study of Twitter

How does Twitter differs from other social media?

• Easy to use• Advertisements options to sellers• Connecting with famous celebrities• Real time content• Faster

Page 17: Marketing Management - Case study of Twitter
Page 18: Marketing Management - Case study of Twitter

• One way communication• Holding on its users• Focus on money or users• Real time search competition.

Page 19: Marketing Management - Case study of Twitter

Future ahead

• Mobile Advertising• Social TV Analytics• Organizational

learning and development

• More focus of advertising.

Page 20: Marketing Management - Case study of Twitter

Summary

About the company

Expansion to global markets

Page 21: Marketing Management - Case study of Twitter

Created by Harshit Kataria, IIIT Bhubaneshwar during a marketing internship under the guidance of Prof. Sameer Mathur, IIM Lucknow.