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BY-SURYADIPTA DUTTA
What are the threebasic reasons
people buy things ?
To satisfy basic needs
To solve problems
To make themselves feel good
Steps in Market Segmentation, Targeting, and PositioningMarket
Segmentation1. Identify bases for segmenting the market2. Develop segment profilesMarket Targeting
3. Develop measure of segment attractiveness4. Select target segments
Market Positioning
5. Develop positioning for target segments6. Develop a marketing mix for each segment
Segmentation, Targeting & Positioning
What is a Target Market?
Target Market - A specific group of consumers at which a company aims its products and services
Why is determining a Target Market
Important ?
The better a company is at identifying their potential consumers; the more successful they will be in delivering
products and services that are in demand
Your target consumers are those who are most likely to buy from you
Focusing on a target market makes it easier to develop products
people want
Who is the Target Market ?
How do youdetermine who
your target market is?
Ask these questions …
Is your product international, national, or local in scope?
Are your target consumers male or female?
How old are they?
Are you target consumers single, married, or divorced ?
What level of education has your target consumers completed: high
school, college, or university?
Where do they live?
Is geography a limiting factor for any reason?
How much money do they make? This is most significant if you're
selling relatively expensive or luxury items.
What other aspects of their lives matter?
Targeting Strategies
Undifferentiated(mass)
marketing
Differentiated(segmented)
marketing
Concentrated(niche)
marketing
Micro-marketing(individual)Marketing
Targeting broadly Targeting narrowly
– Ignores segmentation opportunities
Undifferentiated (Mass) Marketing
Differentiated (Segmented) Marketing
– Targets several segments and designs separate offers for each.
– Coca-Cola (Coke, Sprite, Diet Coke, etc.)
– Procter & Gamble (Tide, Cheer, Gain, Dreft, etc.)
– Toyota (Camry, Corolla, Prius, Scion, etc.)
Niche Marketing
– Targets one or a couple small segments– Niches have very specialized interests
Choosing a market-coverage strategy
• Company resources • Degree of product homogeneity• Product Life Cycle• Competitors strategies
Does your productmeet your
consumers, needs?
No single product can meet everyone’s needs
More than 30 different varieties/flavors
Not all products and services are meant for all types of consumers
What is the Importance of determining a
Target Market?
The beauty of target marketing is that it makes the promotion,
pricing and distribution of your products and/or services easier
and more cost-effective
STP Strategies in Marketing Planning
The place a product occupies in consumers mind relative to competing products.
Positioning
Product’s Position - Gaining competitive advantage through differentiation is the
key to survival in today’s turbulent times.
Positioning for Competitive Advantage
Product Positioning Alternatives
A. By making altogether different claim.
B. Highlighting the new product features.
C. By entering in new market segment.
International Business Machines Corp. (IBM)
D. By introducing a new package design
• Step 1. Identifying Possible Competitive Advantages: Competitive Differentiation.
• Step 2. Selecting the Right Competitive Advantage: Unique Selling Proposition (USP).
• Step 3. Signalling the competitive advantage.
Steps to Choosing and Implementing a Positioning Strategy
Positioning for Competitive Advantage
Positioning: Differentiation on the basis of attributes that customers find meaningful, relevant, important, and superior.
Conveys the value that the brand provides and sets the brand apart.
Sets the tone for the marketing plan.
Should be reevaluated periodically.
Positioning Errors Positioning Error
There are various positioning errors
Under positioningOver positioningConfused positioning Doubtful Positioning
Under positioning
Failing to present a strong central benefit or reason to buy the product.
Occurs when customers cannot readily identify the brand or the brand´s features. The product must stand out in the mind of the consumer
Example: solar lamp
Over positioning
Marketers makes the product too special, so the potential customer group becomes too small.
It means that buyers believe that the product is meant for a very select audience because it is premium priced.
Example: Aqua Sure
Confused positioning
By claiming two are more benefits that contradict each other. Too many benefits or claims, or when the brand attempts to
position in too many segments.
Example: Milkmaid
Doubtful Positioning
Claiming a benefit that customers will doubt that the brand can actually deliver.
Example: Fair and Handsome
eBay’s positioning: No matter what “it” is, you can find “it” on eBay!
Positioning Example
Resources
http://www.entrepreneur.com/encyclopedia/term/82498.html
http://sbinfocanada.about.com/cs/marketing/a/targetmarket_2.htm
http://www.answers.com/topic/focus-group#ixzz1HQx89zFu
Information
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