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Manchester Products – A Brand Transition Challenge AJ Prads Manny Kaush Panks Goks Tans Pari PAUL LOGAN A trading name of Manchester Products

Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

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Manchester Products: A Brand Transition Challenge HBS Brief Cases 4043 John A. Quelch Heather Beckham

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Page 1: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Manchester Products – A Brand Transition ChallengeAJ PradsManny KaushPanks GoksTans Pari

PA U L L O G A N

A trading name of Manchester Products

Page 2: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

so what?

Page 3: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

so what?Dependant Variable??!!?

Page 4: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

so what?

what‘s next?

Dependant Variable??!!?

Page 5: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

so what?

what‘s next?

Dependant Variable??!!? Value Offering??!!

Page 6: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

so what?

what‘s next?

“Core Competency”

Dependant Variable??!!? Value Offering??!!

Page 7: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

“ Being Human-oid ”

Page 8: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043
Page 9: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043
Page 10: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043
Page 11: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Just a random google of “Paul Logan”

Page 12: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Wasssaaaa!!!!!!

Two players, Manchester Holdings & Paul Logan Furniture Design

Marriage Made in Heaven – With PRE-NUP

Marriage – Funny Proposition?

Page 13: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Office furniture market had declined by appx. 28% percent from 2000 to 2004.

Manchester cannot launch a new product with Paul Logan brand name.

Manchester can use the brand name for only 3 years.

Since Manchester-Paul Logan was high priced, several companies had permeated the market with low cost import from Asia and Mexico.

Closest Competitor National Furniture Company are trying to exploit Manchester /Paul Logan market by advertising price reductions

Manchester Products lacks in household furniture distribution network

Complications

Page 14: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Manchester is the New Brand Name

• PLFD is Past, Manchester is Future.• Manchester Products all the way.• No confusion for two brand names but decisive

in actions• Strengths of Manchester:

Comfo

rtabl

e

Durab

le

High-

qual

ity w

orkm

ansh

ip

Closest CompetitorsPaul LoganManchester

Page 15: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Stay with PLFD Brand Name • PLFD are the Leaders of the Market .• Manchester has weak Brand Strength

and Distribution network.• Whatever be the name, We are the

game.• Brand Awareness

Awareness Own a Product0

10

20

30

40

50

60

70

80

90

PLFDManchester

Page 16: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Market Cannibalization Gradually eating into the share of Paul Furnishings .

Target - Capture the 45 % users who use Paul Furniture.

“Don’t Touch Office – Inner Strength”

Coke and Thumbs Up Analogy.

Premium Products – MANCHESTER ELITE

Page 17: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Pre-Owned Products

Pre Owned Products – Free Maintenence every 6 months.

“You know you are not the first one, but do you really care?”

Page 18: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

HOME OFFICE

Home office concept is that families dedicate a room in their homes as an office.

Home office furniture consumption has been rapidly growing in recent years.

Page 19: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

20%

26%

Home office users and growth

Home Of-fice Users

Others

26%

74%

The US market for home office furniture has recorded an average annual growth of more than 10%.

The Revenue of US home office market is around $23bn.

Page 20: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

SME’sAffluent

Households

WFH Employees

Senior citizens

Baby Boomers

Target Customers

Page 21: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Moolah baby!!! Lets talk benefits!!!

Co-Op. Advertisement

Paul Logan - 51 M $Manchester Holdings - 6 M $

Page 22: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Trade Shows and Promotions

Paul Logan - 4 M$ManchesterHoldings - 0.2 M$

Moolah baby!!! Lets talk benefits!!!

Page 23: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Moolah baby!!! Lets talk benefits!!!

Paul Logan Manchester0

500

1000

1500

2000

2500

Total RevenueAdvertisement

Page 24: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Public Promotions Guerilla Marketing Ideas

Unconventional and Imaginative system of promotion

Page 25: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

A unique, engaging and thought-provoking concept to generate buzz and consequently turn viral

Page 26: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Tradeshows Everything that we say and do on the show floor will

influence prospects perception of Manchester Furniture

Page 27: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Promoting Manchester’s Products

At 5 star Hotel Reception

Page 28: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

At the Business class Lounge of airports in US

Page 29: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Innovative Bill Boards Develop a billboard with a nice 3-D effect to show off

our products

Page 30: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Mobile Bill Boards

Page 31: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Wood Quality speaks for itself!!!

Superior Wood quality-FSC certified wood

Page 32: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

TV Advertising

Infomercial – Tele-marketing Impulsive purchase by looking at the

products. Toll-free numbers and website links.

Television commercial to air between prime time shows.

Page 33: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043
Page 34: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Comfort….

ManchesterELITE

Page 35: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Covert Advertising Use of Manchester Elite Products in the

Entertainment Industry – TV dramas and movies.

Page 36: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

News Paper Ads

Page 37: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Radio Advertising

Page 38: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Special Incentives

Special gifts for customers who make a purchase over $4000.

Special discounts for Bulk purchases.

0% interest EMI on credit cards.

Scratch Coupons for variable discount – 5% to 15%.

Monthly Lucky draw winner – Upto $2000.

Page 39: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Future Promotional Strategies

Collaboration with real estate agents.

Folding furniture -- 345 million industry.

Online Sale -- rapidly growing.

Metal and House hold - 2.26 billion industry.

Movies halls – sponsor furniture.

Page 40: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

If we Screw UP??!!

30

2520

1515

Market Division Upscale Dept. Store

Speciality Shops

Large Retails

Independent Store

Catalogs and Online

Page 41: Manchester Products: A Brand Transition Challenge - HBS Brief Cases 4043

Used Market – 35%

Switching Markets – 60%

Smart Customer

Base – 60%

Multi-Option Aware – 70%

If we Screw UP??!!