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CONFIDENTIAL DO NOT DISTRIBUTE 1 Former PPC Best Practices Gone Wild Larry Kim, Founder/CTO, WordStream March 12, 2014 @larrykim

Former PPC Best Practices Gone Wild by Larry Kim

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Smx West 2014 Session #Smx #21B - Keeping Your Edge Sharp: Revisiting Fundamentals Of Paid Searchpresentation Former Ppc Best Practices Gone Wild By Larry Kim @@Larrykim Of Wordstream

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Page 1: Former PPC Best Practices Gone Wild by Larry Kim

CONFIDENTIAL – DO NOT DISTRIBUTE 1

Former PPC Best Practices

Gone WildLarry Kim, Founder/CTO,

WordStream

March 12, 2014

@larrykim

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Epiphany #1:

Value of Quality

Score in 2014

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Avg. Quality Score Has Been Falling.

• Today, average score is 5/10. Previously was 7/10

Larry Kim (@larrykim)

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CONFIDENTIAL – DO NOT DISTRIBUTE 7

Page 8: Former PPC Best Practices Gone Wild by Larry Kim

The Impact of Quality Score on Cost Per Conversion

Larry Kim (@larrykim)

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Epiphany #2:

Google Expects

(Much) More Of

Your Ads

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Which Ad Wins?

a)Ad A

– 32,423 Impressions

– 453 clicks (1.4% CTR)

– Average Position: 2.8

b)Ad B

– 36,223 Impressions

– 760 clicks (2.1% CTR)

– Average Position: 3.0

Larry Kim (@larrykim) #wordstream

Page 11: Former PPC Best Practices Gone Wild by Larry Kim

Trick Question! Both Ads Suck.

• Neither ad is worth declaring a “Winner”.

• Not even the 2.1% CTR in the 3.0 Avg. Position.

• Why??

Larry Kim (@larrykim)

Page 12: Former PPC Best Practices Gone Wild by Larry Kim

What’s a Good CTR?

Larry Kim (@larrykim)

Page 13: Former PPC Best Practices Gone Wild by Larry Kim

• Even the “Winner” is a Loser!

CONFIDENTIAL – DO NOT DISTRIBUTE 13

Page 14: Former PPC Best Practices Gone Wild by Larry Kim

Even the “Winning” Ad is a Loser!

Larry Kim (@larrykim) #wordstream

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Epiphany #3:

What’s a Good

CTR These Days?

(You’d be

surprised)

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What’s a Good Search CTR? (Account Avg. CTR’s)

Larry Kim (@larrykim)

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But Lots of Variance!!

Larry Kim (@larrykim) #wordstream

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Under-Performing vs. Unicorns

Percentile Vs. ExpectedCTR

Name

Bottom 50% Below Expected CTR

Under-Performing Advertisers

Top 15% 2X Higher Awesome Advertisers

Top 5% 3x Higher Super Awesome Advertisers

Top 1% 6x Higher!! Unicorns

Larry Kim (@larrykim) #wordstream

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@larrykim

Unicorns?!

(6x Avg. CTR!)

Page 20: Former PPC Best Practices Gone Wild by Larry Kim

What Unicorns (Top 1%) Look Like

Larry Kim (@larrykim) #wordstream

Page 21: Former PPC Best Practices Gone Wild by Larry Kim

Epiphany #4

Quality Score is

Mostly Just About

Getting Above

Average CTRs!

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QS is Based on Your CTR vs. Expected CTR!

Larry Kim (@larrykim)

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Ad Text Testing

• Same Story – 20% of Ads Generate 92% of Spend

• 20% of Ads Generated 65% of Impressions

• But CPA, CTR, and Conversion Rates vary

@larrykim, @perrymarshall

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1. Keywords With High Commercial Intent

Larry Kim (@larrykim) #wordstream

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2. Dynamic Keyword Insertion (DKI)

Larry Kim (@larrykim) #wordstream

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2. DKI Doesn’t Produce As Many Unicorns

Larry Kim (@larrykim) #wordstream

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3. Ad Extensions Impact on Quality Scores

Larry Kim (@larrykim) #wordstream

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3. Ad Extensions Impact on Click Through Rate

Larry Kim (@larrykim) #wordstream

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Epiphany #5

How To Write

“Unicorn” Ads

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4. Most Ads Suck. Create Emotional Ads.

30

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Creating “Emotional” Ads

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An Example:

Larry Kim (@larrykim)

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Versus…

Larry Kim (@larrykim)

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Epiphany #6

“Always Be

Testing”?

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Relative Abundance

Name Percentile RelativeAbundance

Vs. ExpectedCTR

Awesome Ads

Top 15% 1:6.7 2X Higher

Super Awesome Ads

Top 5% 1:20 3x Higher

Unicorns Top 1% 1:100 6x Higher!!

Larry Kim (@larrykim)

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Epiphany #7

You Need To Test

100 Ads To Find 1

Unicorn. You need

one Great Ad.

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You’re Not Testing as Many Ads as You Think…

Larry Kim (@larrykim)

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Epiphany #8

It’s Not as Hard

As You Think

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Most Small Businesses Aren’t That Active

Larry Kim (@larrykim)

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85% of Impressions are From 5% of Ads

Larry Kim (@larrykim)

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Epiphany #9

How to Scale

Your PPC?

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Quick Recap

1. Above Average CTR Keyword/Ads = Great Success.

2. Below Average CTR Keyword/Ads = Train Wreck

3. So … Delete the bottom third of your account and re-deploy that spend to remarketing

Larry Kim (@larrykim)

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Average CPC’s by Industry and Network

Larry Kim (@larrykim)

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Average Conversion Rates by Industry

Larry Kim (@larrykim)

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Average CPA’s for Search & Display, by Industry

Larry Kim (@larrykim)

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Your Questions

Thank You SMX!

Benchmark your AdWords account today!

http://www.wordstream.com/google-adwords

Larry Kim

[email protected]

http://twitter.com/larrykim

Larry Kim (@larrykim)