#YoureDoingItWrongDeliver dynamic, interactive customer experiences using digital devices

If your in-store experiences aren’t contextual, relevant, and personalized

1 RightNow Customer Experience Impact Report 2 Navigating The New Digital Divide, Deloitte

www.moki.com | 844.665.4669

https://moki.com/get/forrester-retail/

Transform the in-store experience with technology that

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Delivers a more dynamicallypersonalized experience

LIKE SELLING THE WRONG PRODUCT AT THE WRONG TIME…If experiences aren’t contextual,

LIKE SENDING THE WRONG MESSAGE...And they aren’t relevant,

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Understands who yourcustomers are

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Evaluates and measuresbuying patterns

#StartDoingItRightCheck out Forrester’s “The Future Of The Digital Store,” to see some of

the things you might be doing wrong, and how to fix them.

HOTSOUP$2.99

ICECREAM

99c

of consumers will pay more for a better customer experience1

86 PERCENTDid you know, The digital channel will influence

brick-and-mortar sales by an estimated

$2 TRILLIONby the end of 20152 ?

LIKE OFFERING THE WRONG PRODUCT TO THE WRONG PERSON...Then they certainly aren’t personalized,

WEIGHT LOSSMULTIVITAMINS

$15.50

115 F