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Master data management (MDM) is a critical success
factor in constructing optimal customer relationship
management (CRM) processes.
Through 2017, CRM leaders who avoid MDM will
derive erroneous results that annoy customers,
resulting in a 25 percent reduction in potential
revenue gains
Gartner Inc, 2014
“In a world that’s changing so quickly,
you are guaranteed to fail if you don’t
take any risk”
Marck Zuckerberg
40
February 2014
Presentation of Smile
SMILE IN A FEW FIGURES
Leading European open source integrator
More than 20
More than 40
More than 50
YEARS EXPERIENCEIN OPEN SOURCE
PARTNERSIN OPEN SOURCE
MILLION EUROSIN TURNOVER IN 2014
800OPEN SOURCE
EXPERTS
25%INCREASE IN TURNOVER
PER YEAR
OPEN SOURCE : TECHNOLOGY OF THE FUTURE
Experts in cutting edge
technologies such as
Cloud,
Big data
An ROI SAVING OF UP TO
65%
Drupal is used by the White House
Linux motorises all global stock markets
$
More than92%large companies use
open source
Twitter, Facebook, Google
are based on open source
open source
INNOVATIVE
SAFE & SECURE
POPULAR
MATURE & STABLE
43
SMILE IS THE LEADING EUROPEAN
SMILE IS THE BIGGEST OPEN SOURCE PLAYER IN EUROPE
800 employees, 16 offices, 300 new projects per year
MULTI-TECHNOLOGIES, A UNIQUE EXPERTISE
More than 40 technological partnerships, the highest level of recognition for most
February 2014
Presentation of Smile
OPEN SOURCE INTEGRATOR
44
SMILE, MUCH MORE THAN A SIMPLE INTEGRATOR
February 2014
Presentation of Smile
AMBASSADOR
•Member of APRIL and PLOSS associations in France
•Organiser, sponsor and participant of over 10 major events each year: Open
World Forum, CMSday, Salon Linux
Solutions…
• 30 seminars and webinars each year
•Articles and white papers regularilypublished. Over 100 000 downloads per
year
•Creator and host of : open- source-guide.com
CONTRIBUTOR
Dozens of extensions and
contributions given for
TYPO3, OpenERP,
eZ Publish, Redmine,
Magento, Drupal, jQuery,
Ginco, Play! Framework…
EDITOR OF
ESIGate, TEA,
Mongogento…
45
OUR EXPERTISE AND OUR BELIEFS
February 2014
Presentation of Smile
ARE DETAILED IN OUR WHITE PAPERS
Web Culture
System
E-business
Content Management and DMS
ERP et Business Intelligence
OVER100 000 DOWNLOADS PER YEAR
47
WHAT DO WE DO FOR YOU ?
February 2014
Presentation of Smile
CONSULTINGProject Framework / Audits / Benchmark
DIGITALVisual identity/ Ergonomics
Accessibility / Editorial
Strategy / SEO
HOSTINGHosting / Corrective and
upgrade Maintenance /
Support
TRAININGChange management
Intra and inter company training
ENGINEERINGConception / Development /
Configuration
A 360°
SERVICE FOR YOUR
PROJECTS
48
5 OFFERS FOR YOUR BUSINESS
WEB
E-BUSINESSCatalogues
E-commerce platforms
Extranet client B2B
Cross channel selling and
multiple devise customer
experience
February 2014
Presentation of Smile
E-BUSINESS