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The New Era of Context Surviving the aftermath of the empowered buyer Presented by @msweezey

Digital Summit - Seattle 2017

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Page 1: Digital Summit - Seattle 2017

The New Era of

Context S u r v i v i n g t h e a f t e r m a t h o f t h e e m p o w e r e d b u y e r

P r e s e n t e d b y @ m s w e e z e y

Page 2: Digital Summit - Seattle 2017

TO GET SLIDES Google

@msweezey

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NEW ERA Understanding This is the only way to solve these issues

WE MUST START AT THE BEGINING

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I N 1 9 6 0 t h e r e a r e

ONLY 5 MEIDA

CHANNELS @msweezey

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LIMITED MEDIA LIMITED IN WHO CAN CREATE IT LIMITED IN WHO CAN DISTRIUTE IT LIMITED IN WHO CAN CONSUME IT

*This is very important

@msweezey

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N O W I N 2 0 1 7 THERE ARE 200+ CHANNELS

@msweezey

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UNLIMITED Creation UNLIMITED Distribution UNLIMITED Consumption

*This is a new era of media

@msweezey

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BY 2020 Connected Devices

OUT NUMBER HUMANS 7 to 1

@msweezey

Page 9: Digital Summit - Seattle 2017

@msweezey

Total Amount of Noise from 1900-2030 Blue = Businesses Red = Consumers/Devices

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@msweezey

Infinite Media Era

Limited Media Era

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The problem: More media than ever is available & It is not from businesses

@msweezey

Page 12: Digital Summit - Seattle 2017

The Solution Artificial

Intelligence

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FOR CONSUMERS Filters / Algorithms / News feeds/ Search Results / Auto TAGGING

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It’s all designed to weed out bull sh!t.

@msweezey

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FOR Businesses Programmatic buying / RTB / Automations/Dynamic content /Lead scoring / nurturing

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It’s all designed so you can be

Contextual @msweezey

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context How to break through the infinite noise

Surviving in a world of AI requires an understanding of

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Available In the age of filters and

algorithms being there takes a very different approach.

First KEY of context

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Attention vs. Engagement

@msweezey

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@msweezey

LimitedEra InfiniteEraMediaType Non-Permissioned Permissioned

Produc6onMethod Sta0c DynamicGoal Eyeballs EngagementTac6c A9en0on Context

Product Message Experience

Foundations of Marketing

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personal

2nd KEY of context

a completely fluid set of experience created for a single person, directed completely by

the periphery.

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65% of B2B buyers would switch brands if the vendor doesn’t

personalize communication to their business – SFDC RESEARCH 2016

“@msweezey

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BEHAVIORS Companies who use

marketing automation see an

increase in revenue by 34%. -

Pardot

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IP ADDRESS Demandbase saw lead flow increase by 400% when they dynamically changed the content

based on IP addresses of visitors.

@msweezey

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KEY metrics, customer experience & conversions

Amazon Does this

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But what happens when everything is personal?

@msweezey

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Authentic Means more than just being genuine,

it is “What is expected”

3rd KEY of context

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Do you do “A” or “B”? A – Download a piece, log off line and read it. Go back and repeat? B – Download a bunch at one time. Log off, and hope to read them?

HOW DO YOU

DOWNLOAD CONTET?

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‘B’ = YOU BATCH RESEARCH

@msweezey

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GIRL AT THE PARTY Stage based marketing is understanding people will only engage with content relevant to their stage.

@msweezey

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Purposeful Purpose is helping them fulfill the desire/

reason they are there in the first place. Purpose is to the moment.

4th KEY of context

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Lets look at some moments

@msweezey

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The Moment They land on your site

@msweezey

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The average number of page views per session

is 1.7 on B2B sites. “

@msweezey

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predictive Sales jumped 50%

by introducing predictive content

DYNAMICCONTENTBASEDONWEB

BEHAVIOR

DYNAMIC

DYNAMIC

DYNAMIC

@msweezey

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How does a website answer

purpose?

Purpose: Theywanttofindtheanswersinstantly.

@msweezey

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The Moment They are social

@msweezey

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Social media is the modern day smoke break

ESCAPE CONTENT

Give people something to enjoy, and help them escape from their day. This is authentic to social channels.

@msweezey

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Kronos uses these comics to share on

social media. They see 10x more engagement on these comics than their

corporate blog.

@msweezey

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51% of the time a CEO’s picks up their mobile device because they are

bored. - Pew Research “

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conclusion Wrap this up with a bow on it

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environment We live in a totally new

Where your old ideas don’t work anymore.

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LIMITLESS THERE IS NOW

Content, and all of it has permission

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CONTEXT You’re only hope is

And context is a hierarchy of things

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moments Context is to the

Moments matter more than ever

Page 47: Digital Summit - Seattle 2017

@msweezey Mathew sweezey

THANK YOU