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www.carestruck.com 2016 Checklist for Healthcare Marketing Strategy

Checklist for Healthcare Marketing Strategy 2016

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Page 1: Checklist for Healthcare Marketing Strategy 2016

www.carestruck.com

2016 Checklist forHealthcare Marketing Strategy

Page 2: Checklist for Healthcare Marketing Strategy 2016

One CallOne Strategy

Every Channel

That’s Carestruck.

Page 3: Checklist for Healthcare Marketing Strategy 2016

You’re Online Right Now

Your organization has an online presence –with or without your participation.

It can power your brand or hurt your reputation.

www.carestruck.com

Page 4: Checklist for Healthcare Marketing Strategy 2016

Measuring Growth PotentialEffective marketing strategy incorporates your entire

market presence with singular messaging reflective of your quality of care and depth of expertise.

www.carestruck.com

Flawless execution of that strategy is our passion.

Page 5: Checklist for Healthcare Marketing Strategy 2016

Effectivemarketing

performs these8 activities

consistently.

www.carestruck.com

Page 6: Checklist for Healthcare Marketing Strategy 2016

You’ve made a website content update this week, and posted it to social pages.

News events Health trends Clinical advance

www.carestruck.com

Page 7: Checklist for Healthcare Marketing Strategy 2016

Your website is a powerful vehicle

Leaving a website unattended is like leaving your car running in the garage. Your website runs 24/7. Who’s driving it?

Websites should promote … Patient engagementCommunity outreachAudience developmentWord-of-mouth referrals

www.carestruck.com

When your website is dynamic, visitors return in anticipation of something new.

What’s new on your website today?

Page 8: Checklist for Healthcare Marketing Strategy 2016

Your website is interactive.

eNewsletters Blog comments Appointment requests Registration Forms Special events

www.carestruck.com

Page 9: Checklist for Healthcare Marketing Strategy 2016

Engagement is a two-way streetEffective strategy provides multiple channels of interactivity. Then, your staff supports engagement by promoting common online patient solutions under your brand: directions, hours, schedule changes.

The result:• Improved front office efficiency• Improved patient experience

www.carestruck.com

Interactive content is a core strategic element at Carestruck.

Page 10: Checklist for Healthcare Marketing Strategy 2016

You’re monitoring top healthcare rating sites.

HealthgradesVitals

RateMD’sYelp

ZocDocAboutMantaHealo

www.carestruck.com

Staff encourages and engages reviews.

Page 11: Checklist for Healthcare Marketing Strategy 2016

The tyranny of reviews …It’s a full time job to keep up with ratings and reviews. Today’s patients can express their opinion of your practice within minutes of leaving your office and publish on any one of 10 healthcare review sites.

Don’t ignore it. Feedback - positive and negative - works in your favor when you’re on top of the wave and Carestruck puts you there.

The more feedback you get the more balanced its effect, the more responsive you appear, and the more credibility you gain. Reviews and ratings boost credibility!

www.carestruck.com

Page 12: Checklist for Healthcare Marketing Strategy 2016

You’ve replaced written testimonials with video synched

to social pages.

www.carestruck.com

Page 13: Checklist for Healthcare Marketing Strategy 2016

Video is now “standard of care.”

Video renders written testimonials obsolete.

Video breathes life into the wisdom and emotion of first-hand experience. It

communicates your impact like no other media.

Today, it’s easier than ever to feature video testimonials on your website.

www.carestruck.com

We’ll show you how.

Page 14: Checklist for Healthcare Marketing Strategy 2016

Office staff is trained to drive patients to your website.

You’ve refreshed this training in the past 6 months.www.carestruck.com

Page 15: Checklist for Healthcare Marketing Strategy 2016

Close the loop!

Once you’ve developed a dynamic website it’s time to train your staff to make the most of it.

Changing behavioral patterns takes time, and healthcare changes constantly. We help you keep training refreshed for sustained growth.

www.carestruck.com

Staff in-services are part of our package.

Page 16: Checklist for Healthcare Marketing Strategy 2016

You’ve linked your website and EHR

seamlessly.

www.carestruck.com

Page 17: Checklist for Healthcare Marketing Strategy 2016

Opting Out of Meaningful Use?Meaningful use staging is postponed again, but it was never the main reason to link EHR

to your website.

Convenience is a tangible benefit to your patients, and linkage can be a growth

opportunity, when you promote engagement overall.

www.carestruck.com

A responsive front office can be a huge differentiator.We’ll show you how.

Page 18: Checklist for Healthcare Marketing Strategy 2016

You’re promoting an event planned

with video for lasting impact.

Responsively focused Audience targeted Fully merchandised

www.carestruck.com

Page 19: Checklist for Healthcare Marketing Strategy 2016

Event Planning

Hosting events is a marketing milestone with multipurpose.

Community engagement Referral cultivation Health education and activism

For the investment of time and resources, it’s crucial to extend event impact through

quality multimedia capture.

www.carestruck.com

Page 20: Checklist for Healthcare Marketing Strategy 2016

Annual Review

You evaluate your strategy annually because currents change rapidly.

www.carestruck.com

Page 21: Checklist for Healthcare Marketing Strategy 2016

Brand new every year

The shoreline is always changing as healthcare undergoes historic volatility.

This year’s marketing strategy won’t serve next year’s objectives, so you’ll want to step back

and re-evaluate your plan each year.

At Carestruck, we’ll help you consider your options and identify new opportunities.

www.carestruck.com

Page 22: Checklist for Healthcare Marketing Strategy 2016

Checklist Summary

1. You’ve made website updates this week

2. Your site features 4-6 points of interactivity

3. You’re monitoring healthcare ratings sites weekly

4. You’ve replaced static testimonials with video

5. Your staff is trained to drive traffic to your site

6. Patients engage your brand with every portal visit

7. You’re promoting an upcoming event digitally

8. You’ve reviewed your business strategy this year

www.carestruck.com

Page 23: Checklist for Healthcare Marketing Strategy 2016

If not, Carestruck can help.708-995-1370

www.carestruck.com

If you answered YES to ALL… Bravo!You’re seeing dividends on

effective marketing strategy.