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Session sponsored by #SPS2014 7 Ways To Enhance Webinar Promotions In 2015

7 Ways To Enhance Webinar Promotions In 2015

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Demand Gen Report's Strategy and Planning Series session sponsored by ON24

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Page 1: 7 Ways To Enhance Webinar Promotions In 2015

Session sponsored by!

#SPS2014  

7 Ways To Enhance Webinar Promotions !

In 2015!

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#SPS2014  

Questions / ON24 Logistics !

•  Download  this  white  paper.  •  View  our  podcast.  •  Take  our  assessment  •  …  

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#SPS2014  

Follow  this  webinar  on  TwiBer  

Demand  Gen  Report:   @DG_Report  

On24,  Inc.:   @On24  

Mark  Bornstein:   @4markb  

#SPS2014    

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#SPS2014  

About Demand Gen Report!

@DG_Report http://linkd.in/DG_Specialists

•  Launched  in  2007  to  track  best  pracMces  in  lead  generaMon  

•  NewsleBer  has  grown  to  more  than  28,000  readers  

•  We  also  offer  a  menu  of  research  and  best  pracMces  reports    

•  New  audio/video  podcasts  at  DemandGenReport.com  

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#SPS2014  

Panelists!

MODERATOR:  

Mark  Bornstein,  Senior  Director,  Content  MarkeMng    

On24,  Inc.          

Kim  Zimmermann,    Managing  Editor,  

Demand  Gen  Report      

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Demand Gen Report Strategy & Planning Series

7 Ways to Enhance Your Webinar Promotions in 2015 Mark Bornstein Sr. Director, Content Marketing ON24

6 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

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7 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Biggest Webinar Challenge?

Results: ON24 Benchmarks Webinar Poll

Driving Registration: #1 ranked challenge to delivering successful webinars

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8 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Challenges to Driving Webinar Registration & Attendance

Schedules often don’t include free hours during the middle of the day…

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9 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Challenges to Driving Webinar Registration & Attendance

Catching your prospects at a moment of receptivity

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10 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

•  Open rates are unreliable source of information•  Click rates continue to fall•  Your prospects are flooded with promo emails•  Many companies are buying from same contact list

vendors•  Open viewing time between 8-20 Seconds

The Email Marketing Dilemma

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11 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

What are your biggest email promotion challenges?A.  Low click rateB.  Low click to register averageC.  Crafting compelling promo copyD.  Insufficient database

Poll #1 (choose one)

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7 Ways to Enhance Your Webinar Promotions

12 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

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#1: One Line, One Chance

13 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

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14 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Effective Webinar Titles: Address Problems/Pain-points

“10 Common Webinar Mistakes”

“7 Keys to Successful Webinars”

“Benchmarking your Demand Generation Programs”

“5 Best Practices for Virtual Product Launches”

“Building your social media footprint”

“How to Optimize Content Delivery”

“How to Drive Webinar Registration”

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15 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Great Subject lines have the following qualities:•  Disruptive, upset the status quo•  Address a specific pain-point or need•  Promise change•  Tease or titillate •  Short and concise •  Read well, phonetically interesting•  Feel personal

Creating Effective Subject Lines

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16 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Subject lines for today’s webinars

Subject Line #1: (The Compelling Question)Is anyone paying attention to your emails?

Subject Line #2: (The Webinar Title)Webinar: 7 Ways to Enhance your Webinar Promotions

Subject Line # 3: (The Bottom Line Benefit)This email will increase your webinar success

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17 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Which subject line yielded the best results?

A.  Is anyone paying attention to your emails?

B.  Webinar: 7 Ways to Enhance your Webinar Promotions

C.  This email will increase your webinar success

Poll (choose one only)

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18 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Which subject line yielded the best results?

A.  Is anyone paying attention to your emails?

B.  Webinar: 7 Ways to Enhance your Webinar Promotions

C.  This email will increase your webinar success

Poll Answer: Best Subject Line

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#2: Get Your Body in Shape

19 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

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20 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Anatomy of an Email

Clear Title, Strong Graphic

The first line must grab

Clear “Register Now” Button

Short and to-the-point

Use bullets, tease content

Show value of attending

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21 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Optimize for Mobile Viewing

Smart Insights 2014

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22 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Try Losing the Sidebar

Emails without a sidebar have a 4% higher click through.

Spiceworks Study 2014

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23 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

If you are promoting your speakers….

Update your speaker photos

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#3: Promote from Different Angles

24 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

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25 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

HTML

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26 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Plain Text Email

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#4: Get Personal

27 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

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28 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

•  Leverage previous campaign responders to create custom emails based on prior activity

•  Create logical progressions from one piece of content to the next

•  Use campaign data to determine best opportunities–  Marketing Automation–  CRM–  Webinar Analytics

•  Plain text email more effective for active campaign responders

•  Integrate webinar offers into nurturing campaigns

Personalization Increases Registration

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29 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Personalization Based on Previous Behavior

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#5: Get Social

30 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

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31 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Using Social Media to Promote Webinars

• Get creative

• Entice

• Use social language

• Use hashtags

• Shorten links

• Hint at content

Tweet #1

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32 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Using Social Media to Promote Webinars

Tweet #2

• Mix up the message

• Try different times

• Broaden appeal

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33 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Integrating Social Media Applications

•  Integrate Social Media Applications onto confirmation pages

•  Promote event hashtags

•  Enable registrants to put webinar on their business calendar

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#6: The last day is the best day

34 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

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35 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Webinar Promotion and Registration Benchmarks

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36 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Start Early and Finish Strong…

58%Register the week of live webinar

42%Register over one week before webinar

58%

42%

1-7 Days Promotion

> 7 Days Promotion

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37 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Email 1: HTML Subject Line AEmail 1: HTML Subject Line BDropped1-2 weeks before event44% of Total Registration

Email 2: HMTL Plain TextSplit into two runs (day before and day of event)26% of Total Registration

Email 3: HTML Plain Text (Previous Campaign Responder email)Dropped day before event21% of Total Registration

Registrations from other (website, social, sales referral): 9%

Anatomy of this webinar

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38 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

How many emails do you typically send out for each webinar?A.  1B.  2C.  3D.  4E.  5+

Poll# 3 (choose one)

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#7: Consistent Creative

39 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

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40 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

Consistent Creative Across all Communications

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41 | ©2012 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential.

•  Try promo email subject lines that offer change of the status quo•  When crafting promo emails, one line is more important than 3

paragraphs•  Optimize emails for mobile viewing•  Try different subject lines and email types•  Leverage history with previous campaign responders•  When promoting on social media, mix up times and messages•  The day of the event is the best time to drop promo emails•  Ensure that you have consistent creative through all promo

communications

Summary

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#SPS2014  

Submit Your Questions!

•  Download  this  white  paper.  •  View  our  podcast.  •  Take  our  assessment  •  …  

Page 43: 7 Ways To Enhance Webinar Promotions In 2015

#SPS2014  

Q&A // Panelists!MODERATOR:    

Mark  Bornstein,  Senior  Director,  Content  MarkeMng    

On24,  Inc.          

Kim  Zimmermann,    Managing  Editor,  

Demand  Gen  Report      

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#SPS2014  

Thanks for attending!!

Make  sure  to  aBend  the  next  session  in  the  Strategy  &  Planning  Series:  

hBp://dg-­‐r.co/sps_14