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Vietnamese consumer confidence and self-image Their view of satisfaction and images of Vietnamese

Vietnamese consumers confidence and self-image

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Page 1: Vietnamese consumers confidence and self-image

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Vietnamese consumer confidence and self-imageTheir view of satisfaction and images of Vietnamese

Page 2: Vietnamese consumers confidence and self-image

Survey information

• 504 Vietnamese male/ female among 18-39 years old in

HCM and Hanoi

• Conducted on Dec, 2015

Page 3: Vietnamese consumers confidence and self-image

Executive Summary

• Vietnamese are optimistic about their future

• Vietnamese like their food and nature the most, while not satisfied with its infra and education

• More than 60% of Vietnamese think Vietnamese are diligent

• Those with higher income are more satisfied about the current life, as well as having more optimistic view on the future

• Japan is the country with highest popularity while China is the worst

Page 4: Vietnamese consumers confidence and self-image

Consumer Confidence

Page 5: Vietnamese consumers confidence and self-image

Life satisfaction (Current and Future)

0 1 2 3 4 5 6 7 8 9 10

Current in 12 month expectation

Future perspective is more optimistic

Q. How much are you satisfied with your current life / How do you think your life will be in 12 month

Current

Average

5.7

Future

Average

6.3

Page 6: Vietnamese consumers confidence and self-image

Life satisfaction (Current and Future) 2

Q. How much are you satisfied with your current life / How do you think your life will be in 12 month

Future perspective

Curre

nt s

atis

factio

n

Negative (0-4) 18% Average (5-7) 47% Positive (8-10) 35%

Current – Dissatisfied

Future – Dissatisfied

14%

Current – satisfied

Future – positive

18%

Current – average

Future – positive

16%

1%

Current – satisfied / Future – average

4%

Current – average

Future – average

33%

Current – dissatisfied

Future – average

10%

Current – average

Future – negative

4%

Page 7: Vietnamese consumers confidence and self-image

Life satisfaction (by profile comparison)

Those with higher income shows more positive attitude

Q. How much are you satisfied with your current life / How do you think your life will be in 12 month

5.55.9 5.8 5.6

5.3

6.46.1

6.7 6.86.2 6

7

0

1

2

3

4

5

6

7

8

HCM Hanoi 列1 Male Female <5MIncome

>5MIncome

Current Life Fute Life

Page 8: Vietnamese consumers confidence and self-image

28%

22%

49%

56%

23%

22%

Female Male

Negative Average

Positive

Future perspective is more optimistic

Q. How much are you satisfied with your current life / How do you think your life will be in 12 month

22%

13%

44%

51%

35%

36%

Female Male

Negative Average

Positive

Life satisfaction (by profile comparison)

30%

20%

49% 55

%

21%

25%

HCM Hanoi

Negative Average

Positive

22%

13%

47% 47

%

31%

39%

HCM Hanoi

Negative Average

Positive

Current Future Current Future

Page 9: Vietnamese consumers confidence and self-image

Vietnamese Characteristics

Page 10: Vietnamese consumers confidence and self-image

What Vietnamese like about the country

54%

45%

35%

25%

18%

11% 10% 8%

3% 3% 2% 2%

53%

41%44%

36%

19%

6%

14%

3% 4% 3% 3% 2%

HCM Hanoi

Food are the best. Hanoi has higher ratio for traditions

Q. What parts do you like about Vietnam (MA, up to 3)

Page 11: Vietnamese consumers confidence and self-image

What Vietnamese do not like about the country

43%

39%37%

29%

19%

11%9% 8% 7% 6% 5%

2%

45% 45%

39%

25%

15%18%

6% 4%6% 5%

9%

3%

HCM Hanoi

Infra and education are the two items of dissatisfactions

Q. What parts do you not like about Vietnam (MA, up to 3)

Page 12: Vietnamese consumers confidence and self-image

What Vietnamese are proud of

4

3

4

11

18

35

35

37

63

64

87

115

131

Others(Politics, Calm, Soccer, Ao Dai)

Agriculture

Independence

Resource

Patoriotism

Food

Nature

Place/ Landscape

Security/ Peace/ Stability

Culture

People's characteristics

Tradition

History

History, tradition and people are the best three

Q. Compared with other countries, what features can Vietnam be proud of (free comments)

Page 13: Vietnamese consumers confidence and self-image

Vietnamese image

73%

63%59%

56% 55% 54% 52%

44% 43%40% 39%

34% 33%29%

66%

54% 56%

38%

51% 51% 50%46%

32% 34% 33%

20%

29%

35%

HCM

Ha Noi

Diligent is the most usual image

Kind and untrustworthy are more common in HCM

Q. How do you think about Vietnamese (MA, up to 3)

Page 14: Vietnamese consumers confidence and self-image

Good / bad aspects of Vietnamese

Good Bad

Diligent 53% Diligent 58%

Humorous 31% Smart 32%

Creative 31% Creative 22%

Smart 29% Torelant 22%

Torelant 25% Humorous 20%

HCM Hanoi

Q. What are the good aspects of Vietnamese / What are the bad aspects of

Vietnamese (MA, up to 3)

Noisy 39%

Inefficient 30% Cunning 35%

Noisy 41%

Inefficient 33%

Cunning 25%

Untrustworthy

20%

Impolite 26%

Untrustworthy

19%

Impolite 31%

HCM Hanoi

Vietnamese think diligent is good, noisy is bad aspect of them

Humorous are common, and Cunning are less common in HCM

Page 15: Vietnamese consumers confidence and self-image

Feeling on country

Page 16: Vietnamese consumers confidence and self-image

Feeling on Vietnam

18%

18%

21%

12%

13%

43%

48%

39%

32%

37%

22%

19%

27%

36%

32%

4%

4%

5%

11%

9%

13%

11%

9%

9%

9%

Strongly agree Agree Average Disagree Strongly disagree

I like my country

I would like to contribute myself to development of this country

I’m proud of being Vietnamese

I’m anxious about the future of Vietnam

I think Vietnam’s future will be blight

More than 60% of Vietnamese like their country and have

intention to contribute to development of their country

Page 17: Vietnamese consumers confidence and self-image

18% 18% 18% 17% 18% 18% 17%

43% 46%40% 44% 43% 39%

49%

All Female Male HCM Hanoi <5Mincome

>5MincomeStrongly agree Agree

Female and People who have high salary like Vietnam more

Q. Do you like your country?

Vietnamese feeling - I Like my country

61%64%

58% 61% 61%57%

66%

Page 18: Vietnamese consumers confidence and self-image

Vietnamese feeling - Contribution to Vietnam

Female and people in Hanoi or have high salary intend to

contribute to Vietnam

Q. Would you like to contribute yourself to your country

18% 17% 18% 15% 20% 18% 17%

48% 51%45% 48%

49%46% 51%

All Female Male HCM Hanoi <5Mincome

>5Mincome

Strongly agree Agree

66%63% 63%

69%64%

68%68%

Page 19: Vietnamese consumers confidence and self-image

21% 20% 22% 18%24% 21% 21%

39% 40% 38%41%

37%37% 41%

All Female Male HCM Hanoi <5Mincome

>5Mincome

Strongly agree Agree

60% 60% 60% 59%61%

59%61%

Vietnamese feeling - Proud of being Vietnamese

People who have high salary tend to be proud of being

Vietnamese

Q. Are you proud of being Vietnamese

Page 20: Vietnamese consumers confidence and self-image

12% 11% 13% 13% 11% 13% 11%

32% 32%32% 31% 33%

35%

29%

All Female Male HCM Hanoi <5Mincome

>5Mincome

Strongly agree Agree

44% 43%45% 44%

47%44%

40%

Vietnamese feeling - Anxious about country

People who have low salary are more anxious about

country’s future

Q. Are you anxious about the future of Vietnam

Page 21: Vietnamese consumers confidence and self-image

13% 12%15% 12% 15% 14% 12%

38% 39%36% 41% 35% 36% 40%

All Female Male HCM Hanoi <5Mincome

>5Mincome

Strongly agree Agree

Vietnamese feeling - Future of Vietnam

More people in HCM think Vietnam have bright future

Q. Do you think Vietnam’s future will be bright

51% 51% 51%52%

49% 50% 52%

Page 22: Vietnamese consumers confidence and self-image

Foreign country images

7%

7%

7%

8%

9%

14%

29%

32%

30%

29%

41%

10%

11%

15%

13%

16%

30%

38%

37%

39%

41%

39%

36%

68%

66%

66%

64%

48%

30%

27%

30%

26%

18%

25%

11%

9%

10%

8%

6%

2%

3%

3%

2%

23%

3%

2%

3%

2%

China

Cambodia

Indonesia

Laos

Philippines

Thailand

America

Singapore

France

Korea

Japan

Like it very much Like it Average Do not like it Do not like it at all

80% answer they like Japan. 48% answer they don’t like

China

Q. How do you think about Vietnamese? (% of agree)

Page 23: Vietnamese consumers confidence and self-image

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