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Victoria Hall & Linda Luu
VALUE DRIVEN MANAGEMENTBuilding an anti-fragile organization enabling business agility at scale
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• Principal at ThoughtWorks; CSM, CSP• Decades of industry experience as an
executive and individual contributor• Lives in Santa Fe, NM loves the
outdoors
Linda Luu Victoria Hall
• Principal at ThoughtWorks• Lean UX, Product & Portfolio Coach• Author of The Lean Product Guide• Lives in San Francisco, loves vegemite@LindaKLuu
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Only a fool would try to make a 5-year
prediction in a world that is so random.
Credit Suisse CEO, Tidjane Thiam
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Source: http://bestthenews.com/article/evolution-fintech-regulation-india-
fri-04292016-1254.html
NARROWING THE GAP
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Tech
nolo
gy
Chan
ge
Time
Tech available to
new disruptors
Enterprise’s ability to absorb
new tech evolution
Gap in ability to explore and
exploit opportunities
Industry Models
Technology Maturity
Technology adoption use cases
Business Process
Business Model EvolutionTech
nolo
gy
Chan
ge
Time
Tech available to
new disruptors
Enterprise’s ability to absorb
new tech evolution
Gap in ability to explore and
exploit opportunities
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Today
VALUE MANAGEMENTPRINCIPLES
STORIESGETTING STARTED
Q&A
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VALUE DRIVEN MANAGEMENTBuilding a responsive
enterprise through Portfolio Management
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CAPABILITY IS DETERMINED BY
CULTURE
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CROSSING THE CHASM
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*Circa 1952
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WATER - SCRUM - FALL
https://www.scrumalliance.org/community/articles/2015/june/water-scrum-fal
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“The last mile”
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THE RESPONSIVE ENTERPRISE
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6 PRINCIPLES OF VALUE MANAGEMENT
• Outcome based strategy• Value prioritization• Lightweight planning &
governance• An adaptive, learning culture• Autonomous teams• Cross-functional & collaborative
decision making
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STORY & EXAMPLESApplications of Value Management
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STORY #1Outcome based strategy
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ALIGNMENT?
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A tale of two trucks.
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COMMUNICATING STRATEGY
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Vision Goal Bet Initiative
What will we become?
How might we achieve this
Vision?
How might we understand
more about a Goal?
What actions are we taking
to further learn about or deliver on
this Bet?We will be the highest
value wholesale distributor
Grow presence for small business
customers
Expand self service
options for pop-up
restaurants
Develop a
handheld ordering solution
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Decide on funding levels for goals
OUTCOMES THAT MATTER
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Patient health or lives saved over
cost containment Expanding
customer’s financial
options over number of
credit cards opened
Profit per user over schedule gate met
Market share acquired over number of leads generated
LEAN VALUE TREE
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GO!
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STORY #2Deciding better
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YOU AND YOUR PMO
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STOP FOCUSING ON CONTROL
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START ENABLING CREATIVITY
DO ONE THING AT A TIME
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LEARN FASTER & STEER BETTER
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Build, Measure,
Learn
Ideate, Measure,
Learn
DECISION MAKING WILL CHANGE
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STORY #3Delivering value:
people, culture and people
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In the old days….
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Build a new retirement
income product
GOAL
FROM
Help customers transition to retirement
TO
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Our Ideation and Delivery Approach
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Help customers transition to retirement
GOAL
FROM
Support boomers through their
retirement journey
TO
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How might we measure the success of adopting a value driven approach?
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6 PRINCIPLES OF VALUE MANAGEMENT
• Outcome based strategy• Value based prioritization• Lightweight planning & governance• An adaptive, learning culture• Autonomous teams• Cross-functional & collaborative decision
making
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VALUE DRIVEN MANAGEMENT
What We’ve LearnedGetting Started
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What we’ve learned.
Executives must change (it’s not just about the people doing the work!)
Right people, right roles
Products, not projects
Tech as enabler vs Tech at core
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DECIDING WHERE
TO START
Think big, start small, move fast
• Thin slice approach• Identify a reason to change• Build small, cross-functional teams• ‘Test and learn’ approach• Align work to value • Visualize existing investments - is everything
aligned to high value goals?
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BUILDING A RESPONSIVE ENTERPRISE
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THE LEAN PRODUCT GUIDEA practitioner’s guide to building viable products customers love.
Available on Leanpub
Free download for a limited time: http://leanproductguide.com/
4000 technologists with 34 offices in 14 countries
THANK YOU
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For any questions, please contact -Linda Luu ([email protected])
Victoria Hall ([email protected])
