Unlock Your Team Intelligence - How to run software teams better

The data tool your team will actually use.

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http://usenotion.com


FASTER BETTER DECISIONS

Hi, I’m Dave. I’m a Software Developer and…


I’m also a Founder of two start-ups










































































































































































































Which is sort of like being a Dad, a sibling, and a friend all in one


with plenty of mouths to feed


working together toward a shared vision to build great things


Continuous Improvement

when you are moving fast, there is nothing more important than…


Because otherwise… your team will be


What is Team Intelligence?

“ability of a group of individuals to tackle and manage complex

and non-routine situations together.” —Dr. Karsten Jonsen


Team Intelligence = People + Data

Your Product is a result of the people you hire and the decisions they

make.


Require a feedback loop of continuous improvement

Build, Measure, Learn

Evidence Based Decisions


The Problem: Part I


Growing from 1 sprint team to 2…4…6…The Problem: Part II

https://causesomethingtohappen.com/2015/03/

It’s really hard to maintain the mission, alignment and consistency to the process to deliver the ultimate value


The Problem: Part III

At every retrospective the same issues often arose, and the conversation didn’t happen at the right level about the right things


3 measurable characteristics of great teams

+ the secret that unlocked our

team intelligence


hard

the challenge is

Agile Retrospectives: Making Good Teams Great

https://www.amazon.com/Agile-Retrospectives-Making-Teams-Great/dp/0977616649


What data matters most to product Development teams?


Our highest priority is to delight users through early and continuous delivery of valuable software

Monitor and analyze relevant metrics throughout the process, and then using what you learn from the data to

continually improve your product.

1st Principle of Agile


Process: to ensure we execute

Alignment: priority & vision

Value: to delight users

3 drivers of software teams



Alignment: to team & vision

Speed

Speed = consistent progress toward a shared goal


Cycle times surface bottlenecks or gaps in productivity

Speed - building co-operatively (it’s not just about velocity)


Work in Progress = A daily snapshot showing tickets in progress

Less is more (done).



Iteration Flow = A daily snapshot showing the pacing of Work in Progress.



Alignment: to team & vision


Accuracy

Accuracy =

building a vision validated by users


accuracy - building the vision

Point commitment reliability sheds light on if the team is on target.



Throughput is used as an indicator and a conversation point, not a reward.


Track feature adoption to see the value of new feature releases.





Quality

Quality =

Building working software

responsive to users


Quality - building working software responsive to users

Delivered Story Churn: The number of bugs and features that are rejected after being delivered.


Quality - building working software


Quality - building working software responsive to users

Defect Removal Efficiency (DRE) The percentage of the bugs found in development compared to the total number of all bugs found over a time period.


Now we have sprint metrics but… the challenge is

still hard


Process: to execute

Alignment: to vision


Speed

Quality Accuracy

???


Aha! Moment

Net Promoter Scores: Became a huge initiative by our customer success team to gather more information

about accuracy and value from our users

What if we used nps team polls internally to surface issues?


initially the team was like …


but we were like would you do it for …


And then something amazing happened…


Process: to execute



Speed

Quality Accuracy

Joy!


Sprint Preparation


Team Communication


Sprint Productivity


Delivered Value


Release Confidence


Roadmap Excitement


Current Snapshot


plus historical data for trends


Process: to execute



Speed

Quality Accuracy

Joy


align your team around the dataManagement owns the problem, the entire team owns the solution.

The key to team alignment is visibility on the right metrics and goals.

the measures of success

Notion makes communicating and collaborating on company data easy.

@dshanley [email protected]

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Leadership & Management

Unlock Your Team Intelligence - How to run software teams better