Tips for Staying Focused in an Always-On World

Highlights  from  the  February  7,  2017  #ICMIchat

Q: What  do  you  think  of  the  new  law  in  

France  that’s  intended  to  ban  after-­‐hours  

work  email?  

Q:  Has  the  proliferation  of  smartphones  impacted  

productivity  in  your  contact  center?  How?

Q:  How  do  you  help  employees  stay  focused  

amidst  all  the  distractions  of  today’s  world?

Q:  Have  you  noticed  a  shift  in  customer  

demands  as  a  result  of  connectivity  ?  

Q:  How  do  you  maintain  a  healthy,  balanced  life  with  

so  many  messages  competing  for  your  

attention?  

Q:  How  will  you  choose  to  focus  your  time  in  

2017?  

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