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Resistance to Change in Management
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Resistance to ChangeBY: OMAR THIAB
Outline Resistance to Change – what is it? Why the need to change General reasons for resistance to change Specific reasons for resistance to change Managing Resistance Change is a process Live Example
“Surely! Allah will not change the good condition of a people as long as they
do not change their state of goodness themselves”
Quran - Verse (13:11)
Resistance to Change - What is it?
It is the action taken by individuals and groups when they perceive that a change that is occurring as a threat to them
Why Change?
Why the need to change? Crisis Performance Gaps New Technology Identification of Opportunities Reaction to Internal & External
Pressure Mergers & Acquisitions Change for the Sake of Change Sounds Good Planned Abandonment
The tendency to remain unchanged. The old way of doing things are comfortable and easy, so people do not want to change or try something new.
Inertia
General reasons for resistance to change
Poor timing may cause resistance. When employees and managers are in bad relations, the time to introduce change is not fit.
Inertia
Timing
General reasons for resistance to change
Resistance may occur when the change is unexpected or sudden for employees.
Surprise
Inertia
Timing
General reasons for resistance to change
Individuals may resist a change when the team resists, even if the individual does not strongly oppose the change.
Peer Pressure
Inertia
Timing
Surprise
General reasons for resistance to change
Individuals may resist a change if they feel it will cause them to lose something.
Specific reasons for resistance to change
Self-Interest
Employees may resist a change because they do not fully understand its purpose or benefits even if it will benefit them.
Specific reasons for resistance to change
Misunderstand-ding
Self-Interest
Employees and management may see the change and its advantages in a different way.
Management may see the change as increased efficiency while employees may see only the costs of it.
Specific reasons for resistance to change
Different Assessment
Self-Interest
Self-Interest
Managing Resistance
Education and Communication
Participation
Support
Negotiation and Agreement
Manipulation
Coercion
Change is a process
Not an event
Current State Transition Future State
“Some of the managers will always want to go back to traditional (methods), not changing things, not improving things.
“Those who are unwilling to proceed with the UAE’s development march will be given a farewell party”
“Change or you will be changed”Sheikh Mohammed Bin Rashid
“There’s no finish line for developing innovation”
“Impossible is a word we have deleted from the UAE dictionary”
Business Bay The Villa TECOM / JBR
20062006 2006
20132013 2013
Any change, even a change for the better, is always accompanied by drawbacks and discomforts.Arnold Bennett
If we don't change, we don't grow. If we don't grow, we aren't really living.Gail Sheehy
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