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What is it? Agile Leadership

dr Bea Carson - How do Wial and Action Learning sessions develop agile leaders

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What  is  it?  

Agile  Leadership  

“IN  TIMES  OF  CHANGE,  THE  LEARNERS  WILL  INHERIT  THE  

WORLD  WHILE  THE  KNOWERS  WILL  REMAIN  WELL-­‐PREPARED  FOR  A  WORLD  THAT  NO  LONGER  EXISTS.”  

 -­‐  Eric  Hoffer  

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5  levels  

•  Heroic  – Expert  – Achiever  

•  Post  Heroic  – Catalyst  – Co-­‐creator  – Synergist  

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Expert  

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Dimension   Demonstrated  Mission   TacLcal  Power   ExperLse  /  

PosiLonal  Focus   Incremental  

Improvements  Leadership   Supervisor  Difficult  ConversaLons  

ARack  /  Avoid  

Achiever  

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Dimension   Demonstrated  Mission   Outcomes  Power   MoLvaLonal  Focus   Big  Picture  /  

Industry  Leadership   Buy-­‐in  from  team  

and  stakeholders  Difficult  ConversaLons  

Hold  openly  

Catalyst  

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Dimension   Demonstrated  Mission   Visionary  Power   Believe  team  will  

translate  vision  to  reality  

Focus   OrganizaLonal  change  through  empowered  workforce  

Leadership   Developing  future  leaders  

Difficult  ConversaLons   Seek  feedback  

Co-­‐creator  

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Dimension   Demonstrated  Mission   Shared  Purpose  Power   RelaLonships  /  

Common  Good  Focus   Good  of  the  EnLre  

OrganizaLon  Leadership   Team:  CollaboraLve  

Leaders  Difficult  ConversaLons   Modifies  behavior  

based  on  feedback  

Synergist  

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Dimension   Demonstrated  Mission   Leadership  as  Life  

Purpose  Power   TransformaLon  Focus   Mutually  Beneficial  

Results  Leadership   Amplify  Team  Energy  Difficult  ConversaLons   Present-­‐Centered  

Awareness  

Team/OrganizaLonal  Agility  

OrganizaLon  

Team  

Individual  

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Agility  =  Flexibility  

•  Context-­‐Seeking  – SelecLng  and  Framing  Issues  

•  Stakeholders  – Understanding  and  Aligning  

•  CreaLve  – Solving  Complex  Problems  

•  Learning  – From  Experience  

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ConLnual  adaptaLon  is  the  only  means  to  survival  

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AcLon  -­‐>  SoluLon   Learning  

What  is  AcLon  Learning  •  A  process  that  involves  a  

small  team  (“set”)  working  on  real  problems,  taking  acLon,  and  learning  while  doing  so    

•  A  powerful  management  tool  that  creates  dynamic  opportuniLes  for    individuals,  teams,  leaders    and  organizaLons  to  successfully  adapt,  learn  and  innovate  

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Statements  only  in  response  to  quesLons;    anyone  can  ask  quesLons  of  anyone  else  

AcLon  learning  team  coach  has  the  authority  to  intervene  whenever  he/she  idenLfies  learning  opportuniLes  

Two  Ground  Rules  

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AcLon  Learning  Process  

•  Problem  /  Challenge  presentaLon  (about  2  minutes)  •  Two  Ground  Rules  

–  Statements  can  only  be  made  in  response  to  quesLons  –  Coach  works  learning  opportuniLes  

•  Consensus  on  problem,  goal  •  Problem  analysis  •  Strategies  •  AcLon  plans  

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AcLon  Learning  Agility  

•  Diverse  views  •  Curious  QuesLons  •  ReflecLon  •  Individual  Skill  Development  •  AdapLve  Behavior  •  Shared  Leadership  •  Team  decision  making  

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The  Role  of  the  AcLon  Learning  Coach      Does  •  Ask  great  quesLons  to  encourage  

inquiry  and  reflecLon  •  Look  for  opportuniLes  to  ask  

quesLons  that  will  help  the  team  learn  or  improve  its  performance  

•  Ensure  that  the  team  periodically  discusses  learnings  at  the  individual,  team  and  organizaLonal  level  

Doesn’t  •  Get  involved  in  the  soluLon  itself  

–  only  the  process  the  team  uses  •  Tell  the  team  what  to  do  or  how  

to  do  it  •  Make  recommendaLons  or  

provide  direct  coaching  to  the  team  or  individuals  

•  Take  on  responsibiliLes  for  acLviLes,  roles  or  knowledge  that  the  team  can  manage  or  obtain  for  itself  

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Why  The  AL  Team  Coach  Only  Asks  QuesLons  •  To  stay  in  role  as  a  catalyst  –  not  telling  the  team  what  to  do  or  how  to  do  it  

•  To  promote  reflecLon  and  learning  •  To  demonstrate  confidence  in  the  team’s  capabiliLes  •  To  empower  ParLcipants    •  To  encourage  curiosity  and  openness  •  To  demonstrate  the  link  between  quesLons,  change  and  impact  

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Typical  Traits  of  Good    AcLon  Learning  Coaches  •  Able  to  step  away  from  the  problem  and  focus  on  the  learning  

•  Hear  what  isn’t  said  as  well  as  what  is  said  

•  Truly  believes  the  learning  is  as  important  as  the  problem  

•  Willing  to  conLnually  learn  

•  Trusts  the  group  •  Observant  •  Focused  •  Strong  •  Confident  •  EmpatheLc  

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•  Less  than  10%  of  today’s  leaders  have  achieved  catalyst  or  above  

•  Joiner  and  Josephs  

•  Where  do  AcLon  Learning  Team  Members  operate?  

•  Where  do  AcLon  Learning  Team  Coaches  operate?  

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Team  Members  

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Dimension   Demonstrated   Ac0on  Learning  Mission   Shared  Purpose   Solve  the  Problem  and  

Learn  together  Power   RelaLonships  /  

Common  Good  What  works  best  for  the  team    

Focus   Good  of  the  EnLre  OrganizaLon  

What  soluLons  is  best  for  the  organizaLon  

Leadership   Team:  CollaboraLve  Leaders  

Shared  Leadership  

Difficult  ConversaLons   Modifies  behavior  based  on  feedback  

Team  commits  to  how  they  will  operate  

Coach  

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Dimension   Demonstrated   Ac0on  Learning  Mission   Leadership  as  Life  

Purpose  Bring  team  to  higher  level  

Power   TransformaLon   Modify  team  behavior  Focus   Mutually  Beneficial  

Results  Team  determines  what  works  best    

Leadership   Amplify  Team  Energy   All  decisions  made  by  the  team  

Difficult  ConversaLons   Present-­‐Centered  Awareness  

Raises  everything  to  awareness.  Focuses  the  team  toward  the  future  posiLve  

Coaches  Agility  

•  AcLon  Learning  RestricLons  •  AcLon  Learning  FlexibiliLes  

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Thank  You  Bea  Carson  

410-­‐353-­‐4722  [email protected]  

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